DOS Won’t Hunt: Breaking Bread -- New Tech for Legacy Ops

What happens of an organization feels the need to move to new tech that will require significant investment and other internal changes? How do the operational and tech sides of the enterprise assess their needs and concerns, then share those perspectives over the fence?

Josh Mason, CTO of RecordPoint, and Katie Klein, vice president of marketing for Comcast Business, discuss paths forward for introducing new tech to legacy ops.