Brad Webb from Samaritans on the business case for digitisation.

Samaritans CEO Brad Webb joins Adam Spencer for a conversation on change - why Samaritans needed to embrace it, and how their journey to digitise helped them prepare for the biggest one to hit our generation. In the face of continued uncertainty and long term remote working models, learn how the changes the not-for-profit organisation made to the way they deliver services to vulnerable Australians gives Brad confidence.