EP69: Leadership 101 - Building Trust with Ben Caird

In this episode we talk about leadership core skills.  Specifically building trust.  How do you build trust with a team?  We talk through the 5 Ways of Being that help you build trust with a team.

Ben Caird is a seasoned professional leader.  He's led teams of all sizes in a variety of tech companies and has years of experience.

Show Links

• Ben Pearce LinkedIn -  https://www.linkedin.com/in/benpthoughts/
• Tech World Human Skills Home - https://www.techworldhumanskills.com
• Ben Caird Linked In -  https://www.linkedin.com/in/bcaird/

Keywords

Trust, Authentic, Vulnerable, Accepting, Present, Useful, Leadership, Coaching, Results, Team

Takeaways

• Be Authentic: Work in line with your values, own your feedback directly, be the same person at work and outside
• Be Vulnerable: Lead with your mistakes, make it safe for others to fail, encourage challenge even publicly
• Be Accepting: Delegate outcomes not activities, coach people to improve in their style not yours, accept different approaches
• Be Present: Put your phone away, give full attention, show up physically when possible, consider if you give or drain energy
• Be Useful: Stop doing the work, coach and open doors instead, pass the pen and let others own the plan
• Ask "What do you think?": It's powerfully empowering and helps people feel heard
• Efficiency vs Effectiveness: The fastest way (just telling people what to do) is often the least effective
• Build diverse teams: Don't hire clones of yourself - different approaches strengthen the team
• Leadership isn't looseness: Know what's going on, stay close enough to coach and drive results
• Results through people: You can be a nice human AND achieve great results - it's not either/or