British Airways: Improved Customer Service
Apr 20, 2016•6 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Learn about a custom app from British Airways, a division of International Airlines Group, that enables customer service employees to quickly respond to flight disruptions and rebook passengers right from iPad.
For the best experience, listen in Metacast app for iOS or Android