In this episode of Tech Talks Daily, we're joined by Dan Sommer, Qlik Senior Director and Global Market Intelligence Lead, as we explore the challenges and opportunities businesses face amidst a perfect storm of economic recession, declining VC funding and conflicting global regulations. Dan, a former Gartner analyst, shares his expertise on markets, trends, competitive landscape evaluations, and go-to-market strategies. I learn more about how Qlik, a US company with a Swedish heart, aims to cha...
Mar 21, 2023•29 min
This daily tech podcast explores how technology transforms our lives, work, industries, and world. At the recent X4 event by Qualtrics, I sat down with Rob Swain, the Global COO of KFC. Tune in as we dive into how technology and conversational analytics have unlocked actionable insights for KFC. I learn more about how in each of their 27,000 restaurants, every manager takes on the role of a part-time data analyst. They monitor social media, assess customer feedback, guide employees, and propose ...
Mar 20, 2023•20 min•Ep. 2312
David Carvalho joins me in a conversation sharing his insights on how the Naoris Protocol is revolutionizing cybersecurity for enterprises and individuals in today's hyper-connected world. In this episode, we'll explore the decentralized cybersecurity mesh architecture (dCSMA) that protects networks and data by turning every connected device into a trusted validator node. We'll discuss how Naoris Protocol leverages the power of blockchain and swarm AI to record real-time immutable ZK proofs of e...
Mar 19, 2023•41 min•Ep. 2311
Today we explore the future of recruitment and the role of AI in creating a more equitable and efficient job market. In this episode, we are joined by Malcolm Burenstam Linder, the CEO of Alva Labs, a company that is dedicated to using technology to revolutionize the recruitment process. We start by discussing the traditional recruitment methods that are known to promote bias and how technology can help replace them. Malcolm shares his insights on the importance of maintaining a long-term hiring...
Mar 19, 2023•36 min•Ep. 2310
In today's episode of the Tech Talks Daily Podcast, we delve into the world of entrepreneurship and investing with the guidance of Cap Treeger, a serial entrepreneur and investor. Join us as we explore the lessons he's learned from his own successes and failures in building multiple businesses in various industries. As the Wall Street Journal and National best-selling author of Finding the Way, Cap Treeger has invested directly in several dozen early stage ventures and indirectly in hundreds mor...
Mar 18, 2023•27 min•Ep. 2309
In this episode, we're diving into the world of refurbished tech devices, e-waste, and the great digital divide. Our special guest is Biju Nair, EVP & President of the Global Connected Living business unit at Assurant, a leading provider of device protection, support, and logistics solutions for mobile devices, smart homes, and connected devices. Biju's expertise in the wireless industry spans more than 25 years. He oversees the refurbishment and recycling of connected devices for Assurant, ...
Mar 17, 2023•55 min•Ep. 2308
On today's episode of Tech Talks Daily, I am joined by Bianca Peel and Frank Duffy, the founder of Code Division, a non-profit organisation and SQA-certified learning centre in Scotland. They are on a mission to provide free digital education to those who need it most, focusing on individuals who are unemployed, facing barriers to employment, and from underrepresented backgrounds in tech. As automation and technological advancements threaten to displace 75 million jobs, Code Division empowers co...
Mar 17, 2023•52 min•Ep. 2307
Last week at the X4 Summit, I dived into the world of customer experience with Maggie Butler, Director of Customer Experience at Allianz. With keynotes from inspirational figures like Martha Stewart, Sean White, Tony Hawks, and The Killers, this event is packed with excitement. But my conversation with Maggie takes center stage in this episode. We explore how Allianz, a travel insurance company assisting 25 million customers annually, leverages its partnership with Qualtrics to better understand...
Mar 16, 2023•15 min•Ep. 2306
Today's guest is Matt Andrew, UK Managing Director and Partner at Ekimetrics. The global data science consultancy helps brands improve their marketing performance, understand customers, and enhance operational excellence through analytics and data science. Ekimetrics uses econometrics as a basis and employs triangulated methods such as Marketing Mix Optimisation (MMO) to ensure that brands make consistent decisions. Matt Andrew has worked with Google and Meta on solutions like MMO, helping clien...
Mar 16, 2023•27 min•Ep. 2305
Corey Nachreiner, CSO at WatchGuard, joins me in a conversation about the latest cybersecurity predictions for 2023 from WatchGuard's Threat Lab research team. Our guest then shares the story behind the batch of predictions for 2023, offering different takes on potential hacks and attacks in various categories. We discuss two matchups: "Insurers Going Vertical" and "Targeting Vendors and Partners." Then, moving on, we explore the hype around the metaverse and web3 and question whether we could s...
Mar 15, 2023•42 min•Ep. 2304
In this episode, we have invited Harishkarthik Gunalan, a crypto enthusiast and expert in the gaming industry, to share his insights on CoinFantasy. Harishkarthik will delve into the key USPs and innovations of CoinFantasy, and how it differs from other Play-to-Earn model games. He also shares his thoughts on the future of this space, new innovations and trends in the De-Fi Gaming Industry in 2023, and how gaming can transform the financial sector. Additionally, he will discuss how CoinFantasy c...
Mar 14, 2023•33 min•Ep. 2303
Join me on the Tech Talks Daily podcast as I welcome Charles Frankievich, Director of Consumer Insights at Shake Shack. In this episode, we discuss the critical role that technology and data play in shaping the customer experience at Shake Shack. We discuss the brand's 5-year plan to become a national competitor and how insights from data and analytics helped Shake Shack truly understand how guests feel and what they need to do to keep them coming back. Charles reveals how Shake Shack will conti...
Mar 13, 2023•23 min•Ep. 2302
In this episode, we are joined by Matthew Scullion, the CEO of Matillion, a cloud data integration software company. Join us as we dive into an intriguing conversation about ETL and ELT - their differences, how to choose which one to use, and why making the wrong choice can lead to a waste of IT budgets. Matthew also sheds light on the challenges caused by the ever-increasing volume and complexity of data and data sources, and shares his insights on how to overcome these barriers. We also discus...
Mar 13, 2023•33 min•Ep. 2301
Over the last few years, the way we work has changed dramatically. We have transitioned from working in an office to working from home at scale to hybrid working. While this transition was challenging at first, we now expect to work from any device, on any network, in any location at any time. So the big question now is, how can we make work better? How can we improve the future of work? In this episode of Tech Talk Daily Podcast, I am joined by Doug Dennerline, CEO and Chairman, and Jamie Aitke...
Mar 12, 2023•24 min•Ep. 2300
In this episode of Tech Talks Daily, I am joined by William Reeve, a serial tech entrepreneur with an extensive track record of founding and chairing successful high-growth tech businesses. William shares his insights on why the rental sector has been overlooked by the tech industry for so long, despite impacting a significant percentage of homes in the UK. As CEO of Goodlord, a RentTech company, William discusses how he is using technology to revolutionize the rental experience for agents, land...
Mar 11, 2023•21 min•Ep. 2299
Virgin Voyages is a cruise line that aims to offer a unique experience to the adult traveler. The company has also partnered with a Creative Collective, including some of the most sought-after interior designers, artists, and architects, to create a sleek, contemporary, and stylish look for the ships. Virgin Voyages offers city-like eating to sea with 20+ food choices onboard, with no traditional dining rules. The company has also banned single-use plastics on board its ships, including straws, ...
Mar 10, 2023•26 min•Ep. 2298
The world of marketing is rapidly changing, and businesses need to adapt to stay ahead of the curve. With the rise of AI technology, a new marketing normal is emerging that bridges the gap between brands and their target audiences. AI is being used to analyze vast amounts of data and generate insights that can inform marketing strategies and make them more effective. By using AI, brands can create highly tailored content for their target audiences, which is crucial to building stronger relations...
Mar 10, 2023•29 min•Ep. 2297
Did you know that last year, Qualtrics analyzed 2 billion conversations and 16 billion surveys? That's a lot of data on customer experiences. And this week, at the X4 Experience Management Summit in Salt Lake City, around 10,000 attendees are discussing how technology can turn a customer into a fanatic, an employee into an ambassador, and a product into an obsession. One of the companies speaking at the event is AMEX, and they are on a panel discussing how they are transforming financial service...
Mar 09, 2023•14 min•Ep. 2296
In this episode of the Tech Talks Daily Podcast, I am joined by Alex Fleseriu, the CEO of Exchange.Art, a fine arts marketplace on Solana. Alex shares with us the impressive growth Exchange.Art has experienced since launching in October 2021, with a consistent 20-60% growth despite other marketplaces dipping this year. Exchange.Art is a unique marketplace that is creator-focused, unlike its buyer-focused competitors. Alex explains how they have launched a Royalties Standard, giving NFT creators ...
Mar 09, 2023•26 min•Ep. 2295
Qualtrics Experience Management (XM) is a software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. Last year, Qualtrics analyzed 2 billion conversations and 16 billion surveys. The Company's X4 event takes place in Salt Lake City this week, where around 10,000 attendees will be discussing how technology can you turn a customer into a fanatic, an employee into an ambassador, A product into an obsession, and creat...
Mar 08, 2023•24 min•Ep. 2294
This episode delves into the often-overlooked human factor in cybersecurity with Amanda Widdowson, Head of Human Factors Capability at Thales. Businesses can invest significantly in cybersecurity infrastructure, but human error can undermine it. Amanda shares her extensive knowledge of human factors and ergonomics, highlighting the need to design policies that consider human factors rather than blaming people for poor security practices. We discuss the importance of adapting policies to compensa...
Mar 08, 2023•25 min•Ep. 2293
In this episode, we are joined by Marcin Kleczynski, the CEO and co-founder of Malwarebytes, a leading cybersecurity company. Marcin shares his insights on the cybersecurity workforce gap and its implications for cyberattacks in 2023. We also discuss the current economic climate and how the cybersecurity industry is weathering it, with the increasing need for better defenses against cyberattacks. One of the key talking points is the importance of Managed Service Providers for small-to-medium siz...
Mar 07, 2023•26 min•Ep. 2293
Today, on the Tech Talks Daily Podcast, I am diving into the world of digital business transformation with Tim Bottke, senior Strategy Partner at Monitor Deloitte and Associate Professor for Strategy and Digital Transformation at SDA Bocconi business school. Years after companies spend millions of dollars on digital transformations, their investors often ask why there's no return on investment. It's not that digital transformations are a waste but that companies haven't designed them to maximize...
Mar 06, 2023•35 min•Ep. 2291
As businesses and individuals, we rely increasingly on digital services in our everyday lives. Our lives have become dependent on technology, from cloud services to mobile phones and streaming sites to the apps we use. And behind these technologies lies open source software. Open source software has become a vital part of building digital services. It has made it possible for developers to collaborate and share code, making it faster and more cost-effective to build software. But with this incre...
Mar 05, 2023•34 min•Ep. 2290
In this podcast episode, I'm joined by Alex Zeltcer, the CEO and Co-Founder of nSure.ai, who shares insights on payment fraud prevention in the crypto industry. He debunks the notion that preventing fraud in the crypto space is a complex process and provides real-life examples of how fraudsters attempt to attack crypto businesses. Alex also offers practical tips for listeners to safeguard themselves against such attacks. Furthermore, Alex sheds light on how his company is utilizing predictive AI...
Mar 04, 2023•47 min•Ep. 2289
Dominika Szulc from Future Processing joins me on Tech Talks Daily to share the inspirational story that saw her pivot from the optometry industry into a career in tech. She shares her unique career transition to IT and offers advice for anyone wanting to follow in her footsteps. We also discuss how the ML world works from a junior specialist perspective and the tech scene in Poland. Dominika also shares her view on women in tech and Learning and Development in the industry. About Dominika Domin...
Mar 03, 2023•26 min•Ep. 2288
The world is changing, and the way we work is changing with it. For many people, working for a company that is purpose-driven and focused on creating real change is becoming increasingly important. Pam Maynard, CEO of Avanade, believes that technology can play a key role in creating a better employee experience, but only if businesses focus on purpose-driven technology strategies. In this episode of the Tech Talks Daily podcast, Pam discussed the importance of purpose-driven technology strategie...
Mar 02, 2023•32 min•Ep. 2287
As businesses face an ever-growing number of cyber threats, it's no surprise that cybersecurity spending is rising. However, despite all this spending, cyberattacks and data breaches are still occurring at an alarming rate. So what is going wrong? According to Jason Hart, CTO EMEA at Rapid7, the missing piece of the puzzle is often the failure to operationalize cybersecurity. In other words, businesses need to embed security into their culture and make it a part of their everyday business proces...
Mar 01, 2023•25 min•Ep. 2286
In this Tech Talks Daily podcast episode, I'm joined by Kalyan Kumar, the Global Chief Technology Officer at HCL Technologies & Chief Product Officer at HCL Software in London. We discuss the impact of technology trends on businesses over the next year. One of the main topics of the conversation was the role of cloud infrastructure in the quantum revolution. According to Kalyan, by 2030, businesses will no longer be talking about which cloud services to use but how the cloud can deliver on b...
Feb 28, 2023•23 min•Ep. 2285
In the digital age, businesses of every size constantly look for innovative and efficient ways to embrace positive change and improve their operations. One company leading the way in this space is Vodafone Business, a part of the Vodafone Group that provides a wide range of digital communication technologies to businesses worldwide. At the forefront of Vodafone Business's digital innovation is David Palmer, the Chief Product Officer and co-founder of Vodafone's Digital Asset Broker (DAB) platfor...
Feb 27, 2023•31 min•Ep. 2284
