2021: Why a Digital Transformation is Necessary for SMBs to Remain Competitive

Designed to bring the cloud to the cloudless, Thryv is an end-to-end client experience platform that has already helped nearly 50,000 small businesses across the country take their businesses to the cloud.

Joe Walsh, CEO, Thryv joins me in a discussion about why a digital transformation is necessary for SMBs to remain competitive against their enterprise-level competition, as well as discuss the technology and tools available to help them do so. Joe shares the different aspects SMBs are presently being impacted by, the customer experience challenges in the changing climate and how the supply chain is changing business priorities for SMBs

We also dive into the findings of the Thryv, Payments Dive 2022 Consumer Payments Survey, which takes a look at how payment strategies have changed over the past few months, what customers seek from vendors, and how they'll respond if a business doesn't offer their preferred payment method and more.