TDA SoundByte Podcast Episode 2: Patient Overpayments and Credit Balances
Aug 29, 2019•10 min•Ep. 2
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Episode description
Even small amounts of money can have major consequences. In this episode, TDA Director of Member Services Lee Ann Johnson and Senior Policy Manager Diane Rhodes go over what dentists need to do to return overpayments and credit balances to patients, in a variety of scenarios. (And we've lightened up just a bit since the last episode!)
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