In this episode of Talking HealthTech, Peter Birch speaks with technology consultant, Dr Shane Black, and Associate Professor Amina Tariq and Professor Steven McPhail from The Australian Centre for Health Services Innovation (AusHSI) at Queensland University of Technology (QUT). The discussion covers the current wave of artificial intelligence in healthcare, exploring its real-world implementation, governance, workforce readiness, and how clinicians and technologists can collaborate effectively....
Dec 08, 2025•46 min
In this episode of Talking HealthTech, Peter Birch speaks with Dan Wijeratne from Modern Innovations about the evolving landscape of billing and operational efficiency in Australian primary care clinics. They discuss the recent and upcoming changes to Medicare bulk billing incentives, the challenges faced by general practices in adapting to shifting business models, and how tools like MyGPMPtool are helping clinics manage chronic disease care more effectively. The conversation also explores the ...
Dec 03, 2025•17 min
In this episode of Talking HealthTech, Peter Birch speaks with Ben Hurst, CEO of HotDoc, about evolving patient engagement, clinic efficiency, compliance burdens, and the future of hybrid healthcare delivery in Australia. The conversation explores how HotDoc supports GPs and medical centres with digital tools to automate administrative processes, balance regulatory changes, offer flexible work arrangements, and improve access to care for patients in an increasingly virtual environment. The discu...
Dec 01, 2025•28 min
In this episode of Talking HealthTech, Peter Birch speaks with a line-up of innovators, founders and CEOs participating in the ANDHealth Digital and Connected Health Commercialisation Showcase and the ANDHealth Plus Programme. Recorded at the event in Canberra, this episode highlights successes from Australian digital health companies and explores topics surrounding commercialisation, global expansion, regulatory hurdles, funding models, and lessons learned from building scalable healthtech solu...
Nov 26, 2025•35 min
In this episode of Talking HealthTech, Peter Birch speaks with Dr Raymond Wen, Chief Growth Officer and Medical Director for Primary Care Services at Telecare Australia, about the evolution of telehealth, challenges in delivering virtual care, and Telecare's unique approach to technology-enabled healthcare service delivery. Check this episode out to gain insights into how virtual care is transforming access for rural and regional communities, from mental health support to specialist consultation...
Nov 19, 2025•24 min
In this episode of Talking HealthTech, Peter Birch speaks with Josh Ayscough, Utiliti Group Partner, about investment in healthtech, navigating innovation in healthcare, and the different approaches to scaling health technology businesses in Australia and globally. They explore Josh Ayscough's background, the investment focus at Utiliti Group, and how founders can effectively pitch their healthtech solutions to investors and customers. The conversation also delves into the shift towards consumer...
Nov 17, 2025•39 min
In this episode of Talking HealthTech, Peter Birch speaks with Dr Greg McDavitt, physician executive and director of healthcare industry strategy at ServiceNow, and Andrew Dome, Chief Digital Information Officer at Uniting New South Wales Act, about the "hidden tax" on healthcare. The discussion examines the non-financial burdens that affect efficiency and patient care, and how technology can help reduce administrative overhead. It also looks at the emerging role of artificial intelligence in st...
Nov 12, 2025•42 min
In this episode of Talking HealthTech, Peter Birch speaks with Jason Ward, co-founder and CEO of EQL, about the evolution of digital health in musculoskeletal (MSK) care across Australia and the UK. Jason discusses the story behind founding EQL and the factors that shaped its approach to digital MSK care. He also examines the different funding and access challenges faced in Australia and the UK, highlighting how local healthcare structures influence the delivery of care. Key Takeaways 💡 EQL use...
Nov 05, 2025•45 min
In this episode of Talking HealthTech, Peter Birch speaks with Mecaela Couper, specialist solution consultant for healthcare, Colby Rook, senior account executive for healthcare, and Dr Greg McDavitt, physician executive and director for healthcare, all from ServiceNow. The discussion covers the role of artificial intelligence and technology in reducing administrative burden for clinicians, improving patient outcomes, and optimising workflows within the healthcare sector. The episode explores th...
Oct 29, 2025•30 min
In this episode of Talking HealthTech, Peter Birch speaks with Dr Ramya Raman, Rafiah Ansari, Andrew Aho, and Farhoud Salimi about the latest trends, challenges, and opportunities in digital health. Topics covered include clinical governance, digital health ethics, women’s health data, interoperability, AI, connected care, and the importance of partnerships across healthcare and technology. This episode was recorded during HIC 2025, hosted by the Australasian Institute of Digital Health (AIDH) i...
Oct 27, 2025•26 min
In this episode of Talking HealthTech, Peter Birch speaks with Steve Lewis, founder of Nabu, about his personal journey into health tech, the creation of Nabu, and the challenges of coordinating complex healthcare for patients with special needs. Steve shares how his own experiences caring for his daughter Bowie inspired him to develop tools that help patients, families, and support workers better manage the demands of the healthcare system. They cover the realities of patient navigation, the ro...
Oct 22, 2025•34 min
In this episode of Talking HealthTech, Peter Birch speaks with Charles Papp (Founder and CEO, KRE8 IT and KRE8 My Health) and Steven Whittington (allied health consultant and co-founder, KRE8 My Health) about interoperability in healthcare. The discussion covers the challenges of connecting fragmented health data, the role of FHIR standards, their journey forming KRE8 My Health, and practical examples of how better data exchange can improve outcomes for clinicians and patients. The episode explo...
Oct 20, 2025•40 min
In this episode of Talking HealthTech, Peter Birch speaks with Dr Simon Kos, Chief Clinical Officer for ANZ at Microsoft; Georgia James, Director for VicKey Statewide CRM at Austin Health; and Alan Pritchard, Director of EMR and ICT Services at Austin Health. The conversation covers the development and rollout of a statewide Microsoft Dynamics-based CRM for health services in Victoria, with a focus on digital referral management, patient communication, automation, and the use of AI in improving ...
Oct 15, 2025•40 min
In this episode of Talking HealthTech, Peter Birch speaks with Declan Kelly, CEO and co-founder of Eolas Medical, about the challenges and opportunities in healthcare knowledge management. They explore how clinicians can better access both external medical evidence and context-specific internal knowledge, the importance of technology in surfacing reliable information at the point of care, and the emerging role of artificial intelligence in supporting decision making in healthcare environments. K...
Oct 08, 2025•32 min
In this episode of Talking HealthTech, host Peter Birch speaks with Claire Holt, Technical Health Information Manager at Austin Health, about the role of data management and digital health transformation in tertiary hospitals. The discussion focuses on the integration of new data capture solutions within Austin Health, with a special emphasis on the challenges and opportunities surrounding legacy systems, workflow transformation, stakeholder engagement, and mandatory reporting. This episode was ...
Oct 06, 2025•15 min
A referral should be the start of a patient’s care journey, not a roadblock. Yet too often, paper forms, phone tag and admin delays get in the way. In this episode of Talking HealthTech, Peter Birch speaks with Emily Manning, Sales Manager at Global Health, about how smarter referral management is reshaping Australian healthcare. Emily explains how MasterCare+ streamlines workflows for clinics, hospitals and community providers – reducing risk, freeing up staff time and improving the patient exp...
Oct 01, 2025•16 min
In this episode of Talking HealthTech, Peter Birch speaks with Ricardo Herreros-Symons, Chief Strategy Officer at Speechmatics, about the evolving role of speech-to-text technologies and AI-driven ambient scribing in the healthcare sector. Ricardo shares insights from his 11 years at Speechmatics, discussing the challenges and opportunities of adapting speech recognition for medical applications, the move toward innovative AI solutions, and the importance of accuracy, privacy, and regulatory com...
Sep 29, 2025•33 min
In this episode of Talking HealthTech, Peter Birch speaks with Phil Offer, CEO of BestMed, about the evolving landscape of medication management across aged care, primary care, and pharmacy in Australia. They discuss the challenges around syncing data between these sectors, the clinical and operational impact of medication errors, and how technology platforms like BestMed are shaping safer, more connected workflows. The episode covers the origins of BestMed, the importance of interoperability, r...
Sep 24, 2025•30 min
In this episode of Talking HealthTech, Peter Birch speaks with Dr Jaspreet Saini (GP, practice owner and Chief Medical Officer at HotDoc), Nicole Gartrell (Programme Director of Health Connect Australia at the Australian Digital Health Agency), Craig Hodges (Group Chief Executive at Best Practice Software), Jessica White (Executive Director of Partners & Strategies at Best Practice Software), Frank Pyefinch, and Lorraine Pyefinch about innovations, challenges, and collaboration shaping the f...
Sep 22, 2025•35 min
In this episode of Talking HealthTech, Peter Birch speaks with Dan Stinton, CEO of Healthengine, about the changing landscape of digital health platforms in Australia. They discuss Dan’s transition from digital media into the health tech sector, Healthengine’s evolution from a healthcare marketplace to a comprehensive patient engagement platform, and the introduction of new technologies like AI-powered receptionists. The conversation also covers trends in patient engagement, the impact of cost-o...
Sep 17, 2025•24 min
In this episode of Talking HealthTech, Peter Birch speaks with Rob Milsom from NZTE, along with Matt Russell and Matt Boyles from Aranz Medical, Will Hewitt from HeartLab, Greg O’Grady from Alimetry, and Abby Moore from Chiptech. Together, they explore the latest developments in New Zealand’s healthtech ecosystem, focusing on the future of medical technology and diagnostics, specifically AI, wearable diagnostics, medtech, and the need to keep patients, clinicians, and the wider system at the cen...
Sep 15, 2025•45 min
In this episode of Talking HealthTech, Peter Birch speaks with Rafic Habib, Managing Director for APAC and the Middle East at Clinovera, the healthcare division of First Line Software. The conversation explores Rafic's extensive healthcare IT experience and delves into how Clinovera and First Line Software work with organisations ranging from start-ups to government bodies to address the challenges of healthcare data management. The discussion covers the rise of generative AI and its application...
Sep 10, 2025•23 min
In this episode of Talking HealthTech, Peter Birch speaks with Dr Kieran Holland from Streamliners, Ron Tenenbaum from The Clinician, Dr Stephen Pool from Core Schedule, and Niru Rajakumar from McCrae Tech about the role of people-centred innovation in healthcare. The discussion explores how New Zealand companies are redesigning clinical workflows, supporting patient engagement, and implementing technology solutions that bridge policy and practice, empower both clinicians and patients, and suppo...
Sep 08, 2025•36 min
In this episode of Talking HealthTech, Peter Birch speaks with Mark Nevin, an executive leader and policy strategist in healthcare, and Dr. Sandra LJ Johnson, a paediatrician and expert in medical law, about the duties and responsibilities of the medical workforce in overseeing artificial intelligence (AI) in health services. The discussion explores the evolving regulatory landscape, medical duty of care, risk management, and the need for collaboration between clinicians, technologists, and regu...
Sep 03, 2025•30 min
We’re excited to collaborate with New Zealand Trade & Enterprise (NZTE) to bring you a mini-series of episodes titled: “Exporting Innovation: NZ HealthTech”, exploring how New Zealand’s healthtech innovators are taking their ideas from home to the world. This episode is part 1 of 3, so stay tuned for more episodes in the series coming soon! In this episode of Talking HealthTech, Peter Birch and Rob Milsom from New Zealand Trade & Enterprise (NZTE) introduce Rei Ishikawa (Karo Data Manage...
Sep 01, 2025•56 min
In this episode of Talking HealthTech, Peter Birch speaks with Patrick Hart, a medical doctor and product lead at Concentric Health, about the vital topic of consent in healthcare. The discussion explores digital consent solutions, the current challenges with paper-based consent processes, how shared decision making can be improved, and what modernising the consent process means for patient experience and clinical outcomes. Patrick shares insights from Concentric's experience in the UK and their...
Aug 27, 2025•31 min
In this episode of Talking HealthTech, Peter Birch speaks with Leon Young, Founder of Cogniss, Dr Sarah Hanieh, paediatrician and public health researcher, Professor Caroline Donovan, clinical psychologist at Griffith University, and Adjunct Professor Annette Schmiede. The episode covers the 2025 Priority Digital Health Challenge, delivered by Cogniss AWS and the Validatron, supported by the AIDH, the Digital Health CRC, NextGen, and Talking HealthTech. You’ll hear from members of the expert jud...
Aug 25, 2025•43 min
In this episode of Talking HealthTech, Peter Birch speaks with Bettina McMahon (CEO of HealthDirect Australia), Sanka Amadoru (Geriatrician and Founding Director of ARIA Health), and Elise Ford (Account Manager at Informedix) about the challenges and opportunities involved in building and sustaining multidisciplinary teams (MDTs) in healthcare. They explore approaches to fostering effective collaboration across hospitals, the community, and aged care settings, examining the key barriers such as ...
Aug 20, 2025•57 min
In this episode of Talking HealthTech, Peter Birch speaks with Silvia Fazekas and Tracy Pemberton from Miller Blue Group about the critical role of change management in the successful implementation of digital health technology. Drawing on nearly two decades of practical experience in Australian healthcare and digital transformation, Sylvia and Tracy share their perspectives on the people side of tech projects, the importance of user engagement, and the need for ongoing support beyond the initia...
Aug 18, 2025•31 min
In this episode of Talking HealthTech, Peter Birch speaks with Greg Rosenbauer, CEO and co-founder of Your Brain Health, and Lynette Reeves, Digital Health Lead at Miroma Project Factory (MPF), about the process of building digital health solutions. The conversation explores challenges faced by founders, the importance of early-stage consultation before writing code, and the unique hurdles of commercialising research and scaling health technology products. Key Takeaways 🔍 Building digital healt...
Aug 13, 2025•37 min