A fluctuating workforce is a real headache that seriously affects your overall efficiency. Steve shares his five golden rules with you that can create a much more productive use of time for both yourself and your employees. KEY TAKEAWAYS Throughout any type of business, time management is a key factor in keeping productivity at a premium. It might seem simple, but create an operations manual. The more that your people know and understand how your business works at any level means the less you ne...
Feb 10, 2022•18 min•Ep. 54
Steve interviews business guru Justin Esgar who works guiding business, organizations and individuals through the world of Apple IT via his company Virtua Consulting Group. He also works as a business consultant and discusses his take on modern outsourcing, his career as an technical and children’s author and utilizing the correct personnel and IT for your company’s needs. KEY TAKEAWAYS Justin has used virtual assistants and outsourced programming and sales tasks quite often in his career so far...
Feb 03, 2022•41 min•Ep. 53
Up until now the usual way of thinking when deciding which tasks to delegate and which staff to hire has been to try to employ someone opposite to you who compliments your strengths and weaknesses and to pass on tasks which you find unrewarding or difficult. However, Steve disagrees with this and shares why it's often a good idea to relinquish responsibility for doing tasks you enjoy and are good at. KEY TAKEAWAYS When you are hiring it is often difficult to find someone to do tasks that you are...
Jan 27, 2022•9 min•Ep. 52
If you use a password sharing tool like LastPass Steve highlights a security issue you may not be previously aware of. If you provide passwords to your team via these apps Steve instructs you on how you can use them safely so this is no longer an issue. KEY TAKEAWAYS When running any business the number of passwords for sites, apps and software son mounts so apps like LastPass allow you to share all the required passwords with your team. When you share a password you can require the password to ...
Jan 20, 2022•13 min•Ep. 51
Steve chats today to David Wachs, CEO and founder of Handwrytten. Handwrytten provides solutions to communicating with your customers in pen to provide a more personal touch than mass printed type written notes and letters. Steve finds out what such a service can offer your organization in improving your relationship with your clients. KEY TAKEAWAYS Handwrytten is the largest provider of hand written communications currently and achieves this by operating robotics to hold real pens to produce an...
Jan 13, 2022•30 min•Ep. 50
In this episode Steve discusses job adverts and how writing a job advert in a particular way can drastically improve the chance of people applying for your position. How can you get the best people to apply just by crafting the job posting the right way? Steve details the ideal method to approach potential staff using his experience of filling over 140 different positions for himself and his clients. KEY TAKEAWAYS Your job posting is the same as a product or service advertisement in that it requ...
Jan 06, 2022•11 min•Ep. 49
In this episode Steve shares his experience of using different methods for hiring virtual assistants and staff. He covers using agencies, recruitment consultants and also hiring direct. He also discusses the recruitment system that has enabled him to hire over 140 virtual assistants and remote workers over the past few years. KEY TAKEAWAYS Steve has created a recruitment system which allows his clients to source and recruit their own staff. You can access this guide in the links below. The agenc...
Dec 30, 2021•11 min•Ep. 48
In this episode Steve details how you can get your staff to make online payments within your organization without putting yourself at risk. Steve covers card purchases, PayPal, Amazon, standing orders, BACS payments and paying your overseas staff their wages. KEY TAKEAWAYS Do not give your staff a debit card or credit card that is linked to your main account. Set up a prepaid card which is in their name or a company name and provide them with that. There are service providers available that prov...
Dec 23, 2021•14 min•Ep. 47
Steve tackles the often posed question of which is the best platform to work with, Microsoft or Google? When you are setting up your business there is no doubt that high grade efficient software is essential so which way should you go to give yourself the best steps forward? KEY TAKEAWAYS When it comes to free apps for personal use the difference is not so important but when creating your company you need business grade software. Microsoft’s complex systems can create an administrative nightmare...
Dec 16, 2021•7 min•Ep. 46
In this episode, Steve details how to reward your employees with bonuses as yearly payments, achievement rewards or time off. He points out the possible pitfalls of bonuses and how your employee's personal circumstances, culture and family can all affect the appropriateness of the types of rewards you offer. KEY TAKEAWAYS In some cultures, bonuses are expected or even mandated by law. Familiarise yourself with this to avoid causing resentment and possibly damaging your rapport with your employee...
Dec 09, 2021•18 min•Ep. 45
Steve Day interviews Chet Morjaria, author of "Work Worth Doing: Align Your Value with Your Values and Make a Meaningful Mark on the World." https://www.amazon.co.uk/Work-Worth-Doing-values-meaningful/dp/1781335079 And "The Right Clients: Choose who you work with, reclaim your energy and lead with authenticity" Together they discuss how knowing your core values and having them clearly defined can help you grow your business, attract the right people to work with you and the right client for your...
Dec 02, 2021•50 min•Ep. 44
Steve introduces you to his essential software for business beginning with Screencast-O-Matic, a versatile video editing tool and sharing platform. This software can be utilised to streamline your team communication and training requirements within one easy to use platform and Steve details the advantages it offers to your business. KEY TAKEAWAYS The simplicity of Screencast-O-Matic is key. It is accessible by all of your team by using the Team version of the software. There is no need for the r...
Nov 25, 2021•26 min•Ep. 43
Gareth Bain is the CEO of Got Legs Digital, and a marketing growth consultant who helps small business owners to get off the ground in terms of marketing and make their businesses rapidly successful. Steve talks to Gareth about where to start with marketing, what the best strategies are to use in the short term, how to implement these strategies effectively and how to accelerate growth even if you don't have a considerable budget. KEY TAKEAWAYS Many see marketing as difficult and time-consuming....
Nov 18, 2021•1 hr 1 min•Ep. 42
This week, Steve is joined by PR expert, Jim James, the founder of the EASTWEST Public Relations Group, as well as the host of the highly successful UnNoticed Podcast. Jim joins the show to discuss how you can unlock the value in your business through effective communication, and how knowing your audience can help you to deliver far higher levels of value, and increase your success. KEY TAKEAWAYS Content is the backbone of creating engagement. We all create information, but the key to helping th...
Nov 11, 2021•1 hr 15 min•Ep. 41
Steve is joined by author, John Williams, the writer behind 'F Work, Let's Play!', and other works. Steve and John discuss the ways in which you can create a systemised approach to choosing the right business for you - one that you both enjoy and profit from. The discussion also focusses upon the process of idea formulation, marketing, selling, and establishing a profitable business that's also a pleasure to operate. KEY TAKEAWAYS There is a prevailing perfectionism problem, where people are far...
Nov 03, 2021•43 min•Ep. 40
Steve is in conversation with Jeff Mendelson, the host of the One Big Tip podcast, and a champion of scaling through systemisation. Jeff talks to Steve about how to start a podcast, the advantages and benefits of doing so and how it can positively impact your business and brand, building authority through doing so, and the ways in which podcasting can be used as an effective tool for networking and growing your audience. If you're thinking about starting a podcast, or want to energise the reach ...
Oct 27, 2021•1 hr 2 min•Ep. 39
Steve is joined by Georges Verdis, for an inspirational journey through a story that began with Georges as an estate agent in London, sometimes working upwards of fifty hours per week, which caused his personal life to suffer. However, in the space of six months, Georges had built systems into his business that allowed things to function without him. In this show, Georges talks to Steve about the ways in which he overcame the many challenges involved in creating these systems, how he restructure...
Oct 20, 2021•57 min•Ep. 38
Dr Steve Day summarises the five types of LastPass accounts and why he recommends the Teams account for small business owners and entrepreneurs. KEY TAKEAWAYS: There are three types of personal accounts (free, premium and families) and two types of business accounts (teams, and business) that LastPass has to offer. Teams is the most efficient for entrepreneurs/owners of small businesses because you can share folders easily, there is a secured dashboard, and you can share to non-users by simply “...
Oct 13, 2021•12 min•Ep. 37
Steve is joined by Robert Poole who specialises in helping small businesses sell to other companies. Together they discuss the value of calling people over the phone to help sell your business, why it is important to tap into the emotional side of marketing and why systems are critical to your business’ growth. KEY TAKEAWAYS For a small company when you begin to make some revenue it makes sense to outsource somebody to cold call because let's face it, most people aren’t at that level. You can ge...
Oct 06, 2021•37 min•Ep. 36
By having a clear vision, mission and business objective you’re more likely to achieve in succeeding your goals. In this episode of Systemise Your Success, Steve dives into the need for structured project management, creating milestones and aligning your business with your vision. KEY TAKEAWAYS Having a clear vision of your company's vision and mission allows you to know whether the project is taking you one step closer to reaching the company's goals, if it is then continue with the project. If...
Sep 29, 2021•13 min•Ep. 35
Property Investor, #1 best-selling author and property coach, Bronwen Vearncombe joins the show today to share how she quit her corporate job for a life where she became her boss and found financial freedom. Together they discuss the importance of networking and systems and how to value your own time. KEY TAKEAWAYS Using Zero Accounting for your bookkeeping gives you control and supply great bookkeepers who can provide you with the right data in the right format. Any issues you may encounter wil...
Sep 22, 2021•45 min•Ep. 34
Have you ever had somebody leave your company, and months later discovered they still have access to company folders and files? Join Steve as he shares how creating ‘groups’ within your company can simplify the process of granting or removing access to new and former employees. KEY TAKEAWAYS The idea of a ‘group’ is that it is a collection of users or email addresses, these may be users of your company or contractors. The benefit of using a group is that you only need to add the group email addr...
Sep 15, 2021•14 min•Ep. 33
Outsourcing expert and coach, currently making her mark as Founder of The Freedom Geek, Imogen Cook joins the show today to discuss her journey to being the go-to person for Virtual Assistant assistance. Together, they discuss how the virtual assistant industry is going from strength to strength, the importance of doing your due diligence when searching for a VA and how with the right training, a VA can do almost anything. KEY TAKEAWAYS The virtual assistant’s industry is going nowhere, in fact,...
Sep 08, 2021•51 min•Ep. 32
When managing or working within a remote team, it may be difficult to build trusting relationships. Join Steve as he shares his tips and tricks on how you can develop a brilliant relationship with your remote team. Steve discusses how the trusting relationship begins at the hiring process, how to hire people with the same values as you and why regular meetings can help you get to know your team members. KEY TAKEAWAYS There are key things that you can do when you bring somebody into your company ...
Sep 01, 2021•15 min•Ep. 31
Discover today how you can use an online assistant to save you time when sourcing property or other admin-based tasks, allowing you to focus on the high-value tasks and make more money. Join Steve as he discusses how you can create replicable systems for virtual assistants to utilise, how outsourcing can speed up the buying process of properties and how to work out your value to ensure you don’t spend your time earning less than you are worth. KEY TAKEAWAYS When you are looking at a big process ...
Aug 25, 2021•12 min•Ep. 30
Intellectual property lawyer, branding expert and IP business advisor, Shireen Smith joins the show today to share her IP secrets that you can utilise to protect your business. Together they discuss the importance of understanding IP, how IP often acts as a container for your brand's values and why focusing on having unique branding will help separate you from your competitors. Shireen's latest book 'Brand Tuned the new rules of branding, strategy and intellectual property' is available on Amazo...
Aug 18, 2021•40 min•Ep. 29
Understanding the different types of company email accounts available to you can save you a lot of money, join Steve today as he lets you in on some tips and tricks that can help keep your costs down. Steve discusses understanding which staff member needs their license and who doesn’t, the convenience of a shared inbox and the benefits of using Alias’. KEY TAKEAWAYS Getting company email accounts right can save you a lot of money and there are some tricks that you can use which you can use to he...
Aug 11, 2021•15 min•Ep. 28
Discover today how you can prioritise your outsourcing by creating your personalised ‘Systemization Plan’. Today, Steve discusses how creating a ‘Systemization Plan’ can allow you to think about the future of your business, how putting processes into place will see a lot of your urgent stuff disappear and why tracking your time enables you to be more accountable, encouraging you to focus on the important tasks. KEY TAKEAWAYS What you need to outsource first is different from what anybody else ne...
Aug 04, 2021•13 min•Ep. 27
Entrepreneur, Author of ‘Stress To Success’ and owner of award winning sales and lettings agency, Castledene Group John Paul joins the show to explain how he went from working in his business, to stepping back and working on it. Together they dive into all things systems and discuss the importance of nurturing your staff, how to start creating processes to systemise and why letting go and trusting people to systemise for you, can help boost your company's success. KEY TAKEAWAYS A good staff can ...
Jul 28, 2021•40 min•Ep. 26
Giving constructive feedback is a skill which often needs perfecting if you want to positively affect behaviour within your business. Join Steve as he discusses a four step model which can help you deliver feedback in the most impactful and professional way. Learn the importance of ensuring you always use the present tense, encouraging future behaviour and never giving written feedback. KEY TAKEAWAYS Giving good feedback is an art and a skill which you need to practice. Using the right tools can...
Jul 21, 2021•15 min•Ep. 25
