![Ep. 32: Customer Support Myth-busting [Feat. Aistė Sobutienė, Customer Support Director at Vinted] - podcast episode cover](https://assets.metacast.app/images/episode/artwork/eFqrcDcT)
Ep. 32: Customer Support Myth-busting [Feat. Aistė Sobutienė, Customer Support Director at Vinted]
Nov 08, 2021•31 min•Season 1Ep. 32
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Episode description
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In today's interview we sit down with the brilliant Aistė Sobutienė, the customer support director at Vinted.
Together, we tackle three of the most common myths in the customer service world:
- The classic "the customer is always right".
- All customers prefer dealing with a human, as opposed to a machine.
- You always should exceed the customers expectations.
Aiste gifted us with a fresh perspective on these, with some ideas that may surprise you.
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