Why Great Customer Experiences Start in the Supply Chain
Feb 02, 2018•16 min•Ep. 52
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Episode description
The retail industry is transforming before our eyes. But it's the things that take place behind the scenes that really matter most -- especially in supply chain. Matt Gunn and Guy Courtin discuss how the changes we see at stores or online are only...
The retail industry is transforming before our eyes. But it's the things that take place behind the scenes that really matter most -- especially in supply chain. Matt Gunn and Guy Courtin discuss how the changes we see at stores or online are only just the tip of the iceberg when it comes to providing great customer experiences and a path to sustainable business growth in the age of ambient commerce.
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