Can the Supply Chain Provide Better Customer Experiences?
Sep 22, 2017•15 min•Ep. 36
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Episode description
It's no secret the retail industry faces strong headwinds as customer shopping habits evolve. After all, why go into a store when you can just buy something online? It's put new emphasis on the types of experiences retailers can provide, and the...
It's no secret the retail industry faces strong headwinds as customer shopping habits evolve. After all, why go into a store when you can just buy something online? It's put new emphasis on the types of experiences retailers can provide, and the consistency of service across all channels. In this episode, we explore how the supply chain can be a competitive advantage in the age of experiences.
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