3. How to Have the Hardest Conversations
The final installment of our series explores the conversations that most of us dread, like frank discussions of our differences or a negative performance review at work. We often anticipate that these chats will go badly—and end in hurt feelings or embarrassment—but there are proven ways to make them easier to navigate. Host Charles Duhigg talks with psychologist Jay Van Bavel about strategies for having the hardest conversations. And: Vernā Myers, Netflix’s former vice president for inclusion s...