Why Physical Stores Are Still King (even in a digital world)

While digital shopping gets ever more pervasive, with endless options at our fingertips, our guest says consumers today ALSO want that in-store experience. How can retailers cater to shoppers' whims, and how can AI really help? 

Welcome to the latest episode of Strategy for Breakfast, where we talk with a retail expert, straight off a speaking gig at our big Retail Summit! Let us know what you think of this episode at podcast@gdsgroup.com

Discussion points:

• Where is AI and other emerging tech helping retailers, and where is the human touch more important than ever?
• What are the invaluable insights marketers gain by visiting stores (spoiler: traffic metrics don't tell the full story)
• What retail trends are important now?

Get in touch:

• Connect with Ron Thurston
• Connect with Kelley Iuele
• Or email podcast@gdsgroup.com

Resources mentioned in this episode:

• GDS Group Summits & Events – Events
• Join our community of executives leading the way in business and digital transformation! Get in touch here: The Leading Provider of Executive Events & Summits | GDS Group