Robert Kravitz is the president of AlturaSolutions Communications, and specializes in connecting people and companies and is a thought-leader who knows the building service contracting industry inside and out. He shares some important business building strategies in this episode of Straight Talk!
Mark Warner, the national sales manager of The Bullen Companies, has teamed up with expert industry consultants to address a concern about the "custodial closet" and what needs to happen in the industry to create a proper area for provisioning cleaning equipment, tools, products, and all that is required by cleaning and facility maintenance staff.
Jill Frey is the president and CEO of Cummins Facility Services and in 2022 she served as one of the judges of the ISSA Innovation Award program. She shares the experience as a judge, and how she values it, in this episode of Straight Talk!
The number one way owners and managers of building service contractors think they differentiate themselves to clients to win contracts may not be the complete picture. Chris Arlen with Revenue-IQ offers some insight into how BSCs can open doors and win contracts with a multi-faceted approach. The survey referenced in this episode of Straight Talk is the 2022 Building Service Contractor Benchmarking Survey Report, sponsored by Aspire. You can access the survey in digital format here ....
Renue Systems is a company that specializes in the hospitality industry, providing deep cleaning of any type of surfaces. David Grossman, the CEO and president, is proud of how responsive his franchisees are to customer requests and how success has empowered Renue to expand across borders, opening international locations. This is the Renue story.
Andy Clement is the Chief Customer Officer at Kimberly-Clark Professional. In this episode of Straight Talk!, he joins Jeff Cross in discussing how KCP has impacted the industry over the years and how the company has reached a 150 year milestone. ISSA is celebrating 100 years as an association in 2023, and both Clement and Cross reflect on what this means for the industry.
contracting company in Texas that has enjoyed tremendous success over the years, in part due to its partnership with ISSA, the worldwide cleaning industry association. One component of EPSI's success is implementing the ISSA’s Cleaning Industry Management Standard (CIMS) certification. Watch and learn from Saia as he describes his company's journey and how a focus on employees must be an integral strategy for owners and managers.
Robert Tillis is the Chairman of Imperial Dade, a distribution company that is rapidly acquiring companies across the industry but doing so strategically with a focus on all employees involved. In this episode of Straight Talk!, taped at ISSA Show North America 2022, Tillis describes the journey and how much Imperial Dade values ISSA as the association enters its 100th year in 2023.
Roger Berry is a founder and the CEO of Sudoc , a different kind of chemical company. In this episode of Straight Talk!, Berry describes cutting-edge technology specifically with two products, and shares details about emerging innovations. From mold remediation to pet odor removal and more, Sudoc is creating solutions to challenges that have baffled the industry for years.
Nicole Goulet is the vice president of marketing with Diversey, and has been a longtime supporter of ISSA. As an incoming board member, she looks forward to advancing clean and driving innovation with ISSA as both the association and Diversey continue to work together on common goals, now and in the future. She shares thoughts on current and emerging programming and also the milestone of ISSA's 100 years as an association.
Laura Craven is the vice president of marketing and communications with Imperial Dade, and an industry professional who serves as a distributor director with ISSA, the global cleaning industry association. As Imperial Dade grows and ISSA celebrates its 100 year anniversary in 2023, Craven recognizes the valuable partnership as a member company with ISSA and looks to the future of the industry. She discusses the cleaning industry, what she values the most with ISSA, and more in this episode of St...
Saji Daniel is the chairman of the board and Mike White is the senior vice president of sales with Vanguard Safety. Together, they describe the journey of Vanguard Safety, PPE trends, employee safety tips, the relationship between manufacturers and distributors to ensure PPE is readily available to all in in the industry, and more.
Jennifer Gordon knows bugs. She’s an entomologist with Bug Lessons Consulting and in this episode of Straight Talk!, she discusses clothes moths and how they can be a cause of damage to rugs, clothing, and fabrics. Every cleaning professional should be aware of what clothes moths can do and how a cleaning program can help eliminate the risk.
Randy Burke, CEO of DCS Global, an international custodial advisory company. In this episode of Straight Talk!, he describes the industry that has increased frequency of cleaning and the need to validate everything cleaning professionals do for their facilities. He also describes the value of GBAC STAR accreditation and how it can help facilities to keep a hyper-focused view on their cleaning and disinfecting goals.
Larry Dietz is the general counsel for Tal Global Corporation, a firm specializing in security consulting and risk management. In this episode of Straight Talk!, he discusses ongoing issues and concerns with cyber security, hacking, malware, ransomware, and more.
Matt Vonachen, CEO of the Vonachen Group, is the incoming ISSA president for 2023. In this special episode of Straight Talk!, Vonachen shares his insights, his vision, and some personal observations about the global cleaning industry and ISSA.
James Tole is an IICRC-Approved Instructor with decades of practical industry experience behind him. In this episode of Straight Talk!, Tole explains the value behind a planned maintenance program and the impact that increasing the frequency of cleaning has on the life of carpet, health of those in homes and facilities, and the proven financial savings.
Mark Saiger is the owner of Saiger's Steam Clean and Saiger's Sauce, and has made an impact on the lives of dozens if not hundreds of cleaners across the country. When someone needs help, Mark is there for them. This is his story.
Micah Green is the founder and CEO of Tailos, a cutting-edge technology company that specializes in robotics and automation. One such specialty is "Rosie the Robot" - a fully-functioning autonomous cleaning device that many in the industry are embracing. In this sponsored episode of Straight Talk!, Green discusses not only the technology behind Rosie but also his passion with automation and the vision he has for what's to come in the near future.
Mike Sawchuk with Sawchuk Consulting knows how a clean, pristine, and organized custodial closet should look like. What he often sees when he visits facilities is not always in the best shape. In this segment of Straight Talk!, Sawchuk explains how cleaning professionals can create, maintain and ensure their custodial closets are in good shape.
Dr. Deborah Birx, M.D., is a noted and recognized expert in the development of diagnostics, therapeutics and vaccines for improved health, disease prevention and health security. In this special video presentation from the GBAC Air Considerations Symposium in Chicago on August 17, 2022,, Dr. Birx shares her expertise on how we responded to the COVID-19 pandemic, what we learned, and cautions we can't ignore.
John Lowe, PhD, is the Assistant Vice Chancellor for Health Security at the University of Nebraska Medical Center. His presentation, which opened the GBAC Symposium 2022 Air Considerations event in Chicago on Tuesday, August 16, 2022, spotlighted indoor air quality issues related to the pandemic, what the industry faces post-pandemic, and much more. Lowe's analysis of several studies and statistics proved that more attention and resources must be given to monitoring and improving IAQ in the glob...
What are you doing to embrace and promote true sustainability efforts in your organization? While many in the industry are sincere, some engage in what can be called "sustainability theater". This happens when sustainability claims are nothing more that performance art, doing little to reduce the risk of harm to the environment, people and future generations. In this episode of Straight Talk!, green cleaning and sustainability expert Steve Ashkin digs into the issue of sustainability theater and...
Peter Kwestro is the global business development director with Gausium, a leading robotics engineering and manufacturing company. In this episode of Straight Talk!, he describes the company's mission, what it is doing to fill the gap created by a worker shortage, how automation increases productivity, and much more.
Nate Gaubert is the Manager of Research & New Product Development at Spartan Chemical Company, Inc. As a formulator, Gaubert has brought more than 45 products to Spartan’s product catalogue and is a subject matter expert for this topic. In this episode of Straight Talk!, sponsored by Spartan, Gaubert discusses critical aspects of hand hygiene, government compliance, development processes, and practical guidance to keep personal and public health top of mind for everyone.
Russ Kendzior is the founder and the executive director of the National Floor Safety Institute (NSFI) and has been involved in more than 1,000 litigation claims in his 20+ years in the industry. Industry assets that have helped him are "standards" such as produced by NSFI, among other organizations. In this episode of Straight Talk!, Kendzior describes the journey of creating standards to how they should be used and the impact they have for professionals who work in the industry....
The living wage program is starting to get more and more recognition by companies and organizations, and building service contractors can benefit competitively by embracing the concept, according to the experts in this episode of Straight Talk! Details such as the cost of the program, how to include the program in proposals, dealing with unions, and much more is featured. Guests in this episode include Chad Cordaro, president at Heritage Building Maintenance; Michelle Murray, the CEO of Living W...
The economic environment is always changing, shifting. Just look at the past few months as examples. We have gone from rapid growth and a flourishing economy to one that is in doubt. Some even say a recession is likely, which will put added stress on the sales process. Added to this is the shift in how salespeople approach prospects. Gone are the days of visiting current and potential clients with an armful of donuts and sitting at a conference table and chatting about what solutions the salespe...
Some in political circles and in mainstream media say there are many signs that are indicating a possible recession. Some say it is coming. Regardless of how you feel or what your own prediction is, being ready for what may happen is smart. Core America is a consulting and technology firm that helps cleaning industry professionals and organizations achieve cleaner, healthier, and safer buildings. In part, Core America provides a state of readiness, being prepared for what is coming in the near f...
Johnathan Tal is the CEO of TAL Global Corporation, an international investigative and risk-consulting firm. He is an expert with building risk assessments and determining what it will take to make a building secure against all types of threats, including active shooters. In this segment of Straight Talk!, Tal shares strategies all building owners and managers need to know right now to make their facilities safer. From schools to hospitals and more, security is a top-of-mind topic that can be ch...
