GBS Careers Corner: Gary Critchley on taking a leadership position and dealing with the unexpected

In this episode of GBS Careers Corner we talk to Gary Critchley, Senior Vice President for Global Business Services at Qatar Airways which was recently named one of SSONs Top 20 Most-Admired GBS.  

During his career Gary has worked for a number of well-known brands, both in the UK and Middle-East, including Marks and Spencer, National Grid, Pepsi Co and BOC Group helping them to transform their finance functions and implement shared services. He has a wealth of experience in leading through change, integrating digital strategies and building strong, diverse teams. 

We talk about, how to make your CV standout through storytelling, taking a leadership position and how "varying your altitude" is a crucial skill for shared service leaders.