SOR 682 Heroes versus Prevention - podcast episode cover
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

Heroes versus Prevention Abstract Kirk and Fred discussing why the service departments will get more accolades for repairing failed systems than those in design department that find and prevent failures during development. Key Points Join Kirk and Fred as they discuss the challenges of making prevention of failures a higher value and more visible to […]
For the best experience, listen in Metacast app for iOS or Android