Never Complain, Never Explain

As long as you’re in the business of dealing with human beings, you’re going to come up against challenges. Whether or not you allow yourself to be triggered … well, that’s up to you. After a recent dramatic experience in my business, I’m sharing the “Never Complain, Never Explain” policy of responding to conflict. Hear how I dealt with my personal triggers... and discover how to manage your own energy when situations get mucky.

Although I’ve come a long way as a coach and entrepreneur, I would never present myself as someone who has it all figured out. Life is a journey of learning and evolving, and your business is an extension of that.

Today I’m telling a recent story about how I was tempted to allow triggered energy into an inappropriate public situation. I share the valuable advice my friend offered that helped me manage an extraordinarily intimidating and infuriating situation.   

In business, at some point, we have to deal with conflicts. It’s all in how we refocus our brain to find solutions instead of sinking into problems. 

And, if you’re up for it, I’ve got a one-week challenge to help you gain a clearer understanding of your energy and discover you have more power to manage it than you believe. 

The end goal is not to make every interaction conflict-free. (As if!) It’s about honing the skill to interpret every circumstance in a different light. And when you get it down, it’s really a beautiful way to approach your