Creating Delight: surefire ways to make sure clients spread-the-word about you
Episode description
In today’s episode, we’re going to talk about “Creating Delight” with your customers. This is a term that we heard from Kelsey over at Week of the Website, or maybe Ben Manley from Knapsack Creative, at Circle Day last year, we’re not sure tbh we didn’t create it, but we love the phrase and wanted to do a podcast episode about it.
“Creating Delight” is any interaction you have with your customers that leaves them feeling happy and helped. This is a surefire way to make sure they spread-the-word about you, and frankly makes your interactions with them much more fun and friendly. So we'll share some somewhat useful strategies that we use.
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This episode is sponsored by Growth Trackers, a membership for creative business owners. Become a Growthtracker at supereasydigital.com/growthtrackers and use code "somewhatuseful" for 5% off your membership.