AI and customer experience with David G Ewing
Episode description
I continue my conversation with David G. Ewing, CEO of Motiv. I asked David about how he thinks AI based approaches are likely to impact the customer experience.
- He shares how this can be used as a powerful tool to improve customer experience.
- He also talks about his new venture ContentLion that helps companies centralize and manage their content
- He touches upon aspects of data security and privacy
- He shares his personal practices and some tips that help him stay focused and centered while also helping manage time.
David G. Ewing, CEO of Motiv, is a trailblazer in customer experience innovation. With over 25 years in the industry, he's transformed insights into substantial revenue for 500+ clients. A Harvard cum laude Engineering graduate, David's leadership has earned Motiv a spot on the Inc 5000 list. As president of The Entrepreneur's Association in Austin, he's dedicated to empowering fellow entrepreneurs. Beyond business, he's a devoted husband of 19 years and a passionate coach for his son's robotics team.
More information about David can be found at
Web site, https://www.davidqewinq.com ,
Motiv's website, https://motivcx.com
Linked In at Linkedin.com/in/davidgewing
Listen on!