Episode 68: Lineworkers and developers working side-by-side to improve Duke Energy’s software, with John Mitchell

This is a great conversation with John Mitchell (https://www.linkedin.com/in/johnwilliammitchell/) about Duke Energy improving it’s software capabilities, doing “digital transformation,” as the kids like to call it. We start from the beginning of what kicked the company off, a shift from COTS software to mobile apps and analytics. We then discuss a couple initial projects that Duke transformed, including one that didn’t work out so well, and one that did. Throughout, John shares what he team learned and how they made it happen. Also, we discuss the use it or loose nature of the electricity grid. Apologies for the audio quality on John’s end, I neglected to ask him to make sure his mic was set-up properly. Special Guest: John Mitchell.