Slight Reliability Episode 54 - Trends in Incident Management with Andy Thurai

Slight Reliability

May 09, 2023•32 min•Season 2Ep. 54

--:--

Listen in podcast apps:

Apple Podcasts

Spotify

Download

Listen to this episode in Metacast mobile app

Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

Send us a text

In this episode Stephen Townshend chats to Andy Thurai (VP and Principal Analyst at Constellation Research) about Andy's latest report titled "Trends in Incident Management 2023". They chat about "mean time to innocence", status pages, they debate whether AI or ML has real value for incident management, and ponder why anyone would willingly decide to become an incident commander?

You can find Andy's report here: https://www.constellationr.com/research/2023-trends-incident-management

You can find Andy on LinkedIn here: https://www.linkedin.com/in/andythurai/

You can find the official Slight Reliability podcast website at: https://slightreliability.com/

You can find Stephen at:

LinkedIn: https://www.linkedin.com/in/stephentownshend/

Twitter: https://twitter.com/the_kiwi_sre

For the best experience, listen in Metacast app for iOS or Android