Effective Communication in the Age of Zoom

The COVID-19 pandemic and the resulting Era of Zoom has physically changed the way we work. But according to Rachel Greenwald (MBA 1993), some of the core tenets of interpersonal communication that were important in the office remain just as important in our new digital workspaces—we just need to adjust our techniques.  Greenwald is a matchmaker, New York Times-bestselling author, and a business communication consultant, and in this episode of Skydeck, she tells contributor April White about the parallels between the business world and the dating world, the important difference between talking and connecting, and why this crisis has already fundamentally changed the way we communicate.