Lang.ai’s Jorge Peñalva on powering customer experience with AI
Sep 28, 2021•30 min•Season 3Ep. 33
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Episode description
Lang.ai is a no code AI platform designed to help CX teams automate repetitive tasks. This startup is breaking the stereotype that AI is built for engineers by engineers. Zendesk’s Pedro Muller sits down with Co-Founder Jorge Peñalva to discuss:
- How AI boosts efficiency and prepares companies for the unexpected
- The importance of tagging systems in early stage startups
- Lang.ai’s role in freeing up operators to focus on creativity
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