Ada’s Mike Murchison on scaling customer experience
Oct 13, 2021•35 min•Season 3Ep. 35
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Using AI as fuel, Ada equips companies with everything they need to make personalized customer experiences at scale. And all without the help of an engineer. Co-Founder and CEO Mike Murchison takes us behind the scenes of Ada in this discussion about:
- How to free up live agents and focus on more creative work
- What to look at when building software
- Behavior traits among top leaders
For the best experience, listen in Metacast app for iOS or Android