Episode #64: FAST-FIVE NEW YEAR REZZIES!
Dive into five, overlooked and underappreciated improvement tweaks! Happy New Year! Support the show
Jan 07, 2021•11 min•Season 2Ep. 64
SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
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Episodes
Episode #63: THE DAVID GAULE INTERVIEW
Nutrition, supplements, wellness, organic foods, non-GMO products, business ownership and customer satisfaction are covered in this informative and engaging interview. For 18 years Dave has lived out his passion to help and serve others at O’Fallon Nutrition in St. Charles County, Missouri. Say goodbye to 2020 and start 2021 with a combination of personal care and biz tips! Support the show
Dec 31, 2020•1 hr 40 min•Season 2Ep. 63
Episode #62: HOW TO MAKE CUSTOMERS FEEL WELCOME
Are we putting out the “Welcome Mat” for our potential and repeat customers? Are we sending messages of inclusion, or are we broadcasting intrusion, confusion and illusion? We want to ask the right questions that promote changes which will result in better business deliverables. Merry Christmas! Support the show
Dec 24, 2020•19 min•Season 2Ep. 62
Episode #61: MY TESTIMONY • DRUNKENNESS, DRUGS & DISCOVERY
2020 has served up heavy doses of fear, anxiety, loneliness, depression, drug addiction, alcohol dependency, suicide and child abuse. Healing, restoration, peace, contentment, completeness and forgiveness are all very close by. We invite you to join us as we unwrap the true Christmas gift that is waiting and available to anyone! Support the show
Dec 17, 2020•11 min•Season 2Ep. 61
Episode #60: THE DAVID & DAWN GIOMBETTI INTERVIEW
Jump aboard with Dawn and David Giombetti as they recall setting the sails on their entrepreneurial voyage. Their story has inspired me since the late 1980’s. Enjoy their passion for business and desire to serve customers well! Come sail away for the next 80 minutes. Support the show
Dec 10, 2020•1 hr 22 min•Season 2Ep. 60
Episode #59: THE JAMIE YORK INTERVIEW
Engaging, driven, creative and relatable, this rising star has a lot to offer entrepreneurs and business professionals. We hope you enjoy this as much as we did! Cheers! Support the show
Dec 03, 2020•1 hr 25 min•Season 2Ep. 59
GIVING TUESDAY
O. U. R. specializes in the coordinated rescue and planned recovery for children who are victims of human trafficking and sex slavery. We encourage you to visit their website (ourrescue.org) and consider supporting this organization with your donation of money, time or both. Support the show
Dec 01, 2020•3 min
Episode #58: CRYPTIC COMMUNICATION!
This show identifies and examines the popular path of short, abbreviated, sketchy and confusing communication. Is this rapid style of customer service helping or hurting business relationships? Join us as we put a spotlight on this business shift. Support the show
Nov 26, 2020•13 min•Season 2Ep. 58
Episode #57: THE JIMMY CLARE INTERVIEW
Committed to elevating the quality of life within the spectrum, Jimmy is focused on sharing encouraging advice about exercise, nutrition and a healthy lifestyle. This is an educational episode tailor made for sharing with family, friends, classmates and neighbors that are touched by autism. Support the show
Nov 19, 2020•1 hr 5 min•Season 2Ep. 57
Episode #56: SMALL BUSINESS MONTHLY MAGAZINE INTERVIEWS SIMPLEBIZ360
The short discussion with Ron Ameln and Jeffrey Mason ends with the TOP FIVE suggestions for increasing repeat and referral business. Support the show
Nov 12, 2020•17 min•Season 2Ep. 56
Episode #55: THE ALEX DIETRICH INTERVIEW
Gaming, digital marketing, podcasting, operational duties and hard work are molding a fast and successful career for this young COO. With the wind at has back and a huge future ahead, Alex chats about business and life! Support the show
Nov 05, 2020•55 min•Season 2Ep. 55
Episode #54: HOW TO BE A BUSINESS PREPPER!
Does “winging it” or “shooting from the hip” describe you? We realize that many business operators wear these badges. Take a quick trip with us as we stimulate your thoughts on being better prepared. This show is light and fun. Scouts honor! Support the show
Oct 29, 2020•10 min•Season 2Ep. 54
Episode #53: HOW TO INCREASE CUSTOMER SERVICE EFFECTIVENESS!
Exhausted with all the inquiries and order issues? We know the drill and understand that your time is money. We also realize that happy customers lead to better repeat and referral rates. So…let’s combine spending less of your time with increasing consumer satisfaction. Let’s get you “One-Twenty Certified” in eleven minutes. Support the show
Oct 22, 2020•14 min•Season 2Ep. 53
Episode #52: HOW TO UNDERSTAND CUSTOMERS!
Do you ever feel like customers give your company a bad rap for no reason? We nod in agreement as this broadcast examines “Speaking to The Mind’s Eye” to create better win-win transactions! In today’s marketplace, perceptions often solidify themselves as reality. Sadly, this process can overshadow fact which complicates customer satisfaction and business growth. Join us for a few minutes as we flush this out. Support the show
Oct 15, 2020•12 min•Season 1Ep. 52
Episode #51: HOW TO GROW YOUR BUSINESS!
SimpleBiz360™ is focused on enhancing customer satisfaction that delivers business growth. We share proven and simple suggestions that are woven together with common sense. This episode quickly unpacks our mission. Weekly shows are 10-12 minutes. It would be a sincere honor to have you join us each week. Support the show
Oct 08, 2020•11 min•Season 1Ep. 51
Episode #50: HOW TO SAY THANK YOU!
There is no right way. Just remember to say it. Business operators move fast and often overlook expressions of gratitude. The power of a sincere “Thank You” puts a smile of both the giver and receiver. We take this time to show our genuine appreciation for all the fine professionals who have contributed to our podcast. Enjoy this quick collection of some highlights from Season #1. Thank you for spending time with us. Support the show...
Oct 01, 2020•13 min•Season 1Ep. 50
Episode #49: WHY?
Whenever a business transaction is altered by unexpected change, there is usually an underlying reason. “Why” is the natural customer response. In this episode we discuss the need to feed customer curiosity. Support the show
Sep 24, 2020•11 min•Season 1Ep. 49
Episode #48: SUN. DIRT. WATER.
What are the essential ingredients for companies to grow and thrive? We look at satisfied customers to answer that question. We focus on our “BIG 3” list that delivers the same business results that sun, dirt and water provide for plant life. Support the show
Sep 17, 2020•8 min•Season 1Ep. 48
Episode #47: THE HIGH COST OF PUSH-PULL
Let’s spend ten minutes examining business interactions from the customer perspective. This show is a small and inexpensive insurance policy that protects your investment of time, money and effort. Support the show
Sep 10, 2020•10 min•Season 1Ep. 47
Episode #46: STAND IN THE GAP FOR THE VOICELESS
Spend six minutes with me to hear about the helpless. We can all become agents of change and stand on the gap for those who need hope, rescue and freedom. Support the show
Sep 03, 2020•6 min•Season 1Ep. 46
Episode #45: HEY!
We all have names. Let’s relearn how to say them! If you want to knock out some of your competition, and get more customers to begin liking you, then let’s retire the laziest greeting in our vocabulary. Hey…I’m also guilty of this. Let’s dive into this together! Support the show
Aug 27, 2020•10 min•Season 1Ep. 45
Episode #44: CARRYING SYSTEMS
We combine the notions of deep “THINKING” and “PROCEDURES” to create business tools that make customers happy and bank accounts healthy. Support the show
Aug 20, 2020•13 min•Season 1Ep. 44
Episode #43: “SHRIMP ON THE BARBIE” WITH GORDON MANZIONE
High School classmates reunite for an entertaining show beaming from Campbelltown in New South Wales. Grab your favorite beverage, kick your feet up and enjoy this long-distance conversation with the “G-MAN.” Support the show
Aug 13, 2020•1 hr 19 min•Season 1Ep. 43
Episode #42: INGREDIENTS
On August 6, 1983 I married my lovely wife. As we celebrate our 37th wedding anniversary, I am also reminded of the biggest question I forgot to ask. Join us for this quick summer show that spreads some sunshine on an important aspect of business. Support the show
Aug 06, 2020•11 min•Season 1Ep. 42
Episode #41: TAKEAWAY TONIC
Processing business events as teachable moments will build operational strength and grow bank accounts. We keep things breezy and light as we mix a cool summer cocktail of takeaways. Support the show
Jul 30, 2020•16 min•Season 1Ep. 41
Episode #40: THE KELLY JOHNSON INTERVIEW
We discuss life, business, tennis, running, Wisconsin, podcasting and her foundation (KJF). Support the show
Jul 23, 2020•54 min•Season 1Ep. 40
Episode #39: QIQO
Best practice apparel manufacturing developed my muscle memory for exceptional customer satisfaction and high profit retention. “TECH PACKS” are a reliable way to ensure that detailed production specifications deliver consistency and excellence. Quality-In-Quality-Out (QIQO) is a catchy acronym that makes customers smile! Support the show
Jul 16, 2020•10 min•Season 1Ep. 39
Episode #38: STREAKING
The rhythm of good business is steep with timely customer care. Consumers become agitated when bursts of energetic service abruptly turn into strange disappearances. This “STREAKING” rolls out the red carpet for the Silent Business Killers (SBKs). We unpack this and make some corrective suggestions in a short, fast-paced show. Support the show
Jul 09, 2020•9 min•Season 1Ep. 38
Episode #37: RECIPROCATING
If customer satisfaction is important to your business, then we encourage you to develop the art of “RECIPROCATING.” People buy from people they like! Harness this practice and you will strengthen customer relationships. Happy July 4th! Support the show
Jul 02, 2020•11 min•Season 1Ep. 37
Episode #36: DELIVERING BAD NEWS
Spinning, fudging, blame shifting, and crafty communication are often the defaults used by businesses. Where does truth fit in? We explore this entire ball of wax in a quick podcast. Support the show
Jun 25, 2020•10 min•Season 1Ep. 36
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