Link 4.2 – Distortions of Thought

Here we speak with Courtney Ackerman, a researcher and writer who focuses on organizational psychology, especially with how it pertains to the areas of wellbeing and healthcare. Here she speaks about cognitive distortions, or faulty patterns of thinking. As you listen to her description of a few of these distortions, consider the impact that someone who operates under one or more of these faulty patterns of thinking might have on a complex organizational change.