The Conflict Experts on Why Humans Argue & Exactly How To Resolve Them - Scott Dutton
Episode description
In this episode, we explore the relationship between mindfulness and emotional intelligence. Join me and my guest as we discuss how being aware of our emotions and the emotions of others can significantly impact our ability to navigate conflicts effectively.
About our guest:
Scott Dutton is a leading authority in conflict resolution, with a career that spans decades of impactful work across multiple industries. As the Breakthrough Speaker of the Year in 2021, he has been recognized for his engaging, insightful, and highly interactive presentations that have reached more than 50,000 professionals worldwide. Scott is not only Australia’s top Certified Virtual Trainer but also holds the prestigious Certified Speaking Professional (CSP) accreditation, placing him among the elite speakers globally. His groundbreaking creation, Conflict Intelligence® (CI), is a simple yet powerful tool that empowers individuals and organizations to navigate and resolve conflicts through collaborative understanding and emotional intelligence. With a rare ability to blend humor and depth, Scott’s workshops and keynotes leave a lasting impression, fostering transformation and connection.
As the Founder and Director of Fighting Fair, Australia’s leading conflict resolution consultancy, Scott’s expertise is widely sought by leaders in government, corporate, health, and education sectors. His academic background includes a Bachelor of Social Work and a Bachelor of Science with a major in psychology, providing him with a solid foundation in human behavior and conflict dynamics. A member of several professional organizations, including the Australian Association of Social Workers and the Australian Dispute Resolution Association, Scott is also a Nationally Accredited Mediator. His passion lies in helping individuals and teams build self-awareness, create meaningful dialogue, and turn conflict into opportunities for growth, all while ensuring the experience is uplifting and enjoyable.
Follow Our Guest:
Website: https://scottdutton.com.au/
Youtube: https://www.youtube.com/user/fightingfair
Instagram: https://www.instagram.com/scottdutton_
Facebook: https://www.facebook.com/fightingfair
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Episode Highlights:
00:00:00 - The Role of Mindfulness in Emotional Intelligence
00:02:56 - Strategies to Enhance Emotional Intelligence
00:04:33 - Awareness of Emotions in Ourselves and Others
00:06:41 - Empathy and Understanding in Conflict
00:08:46 - The Psychology of Blame and Ego
