Are you struggling with a lack of alert, curious, responsive, and resourceful people in your business? Here, Shannon Waller takes a look at the frequently overlooked importance of the language you use when talking about the people operating in your business. By shifting your mindset regarding this one term, you can unlock the full potential of your team and elevate their performance. Tune in to learn how to transform your team into a powerhouse of unique individuals making impactful contribution...
Jun 13, 2024•14 min
On this special episode of Team Success, Shannon Waller is joined by her dear friend and former colleague Nicole Pitcher, a Strategy and Planning Support Partner who played a pivotal role in Shannon’s professional development and contributed to her legendary approach to teamwork. They discuss how, while working at Strategic Coach®, Nicole transformed the standard executive assistant role into a Strategic Support Partnership. They also explore how this kind of relationship leverages both parties’...
May 30, 2024•59 min
Raise your hand if you’re a perfectionist. Do you often find yourself focusing on what’s not working and feeling constantly frustrated? When your team checks in with you on a project they’re working on, do you tend to focus on the parts that need to be fixed? The parts that aren’t completed yet? “What about X, Y, and Z?” In this episode of Team Success, Shannon Waller discusses why it’s critical to work and lead from “The Gain,” not “The Gap.” She explains the concept of The Gap And The Gain™, o...
May 16, 2024•25 min
Before important client meetings, are you and your team running around handling last-minute logistics? How prepared does your team feel going into the meeting? In this episode, Shannon Waller discusses the value of bookending client meetings with clearings and debriefs to elevate the overall experience for clients and team members. Here’s the why and how of Strategic Coach’s backstage process that prepares the team for delivering exceptional front stage results. Download Episode Transcript Show ...
Apr 18, 2024•18 min
How would you like to learn a strategy for improving creativity, connection, and collaboration within your team that’s as simple as saying the word “yes”? In this episode, Shannon Waller explains how graciously saying yes to your team members’ ideas is an easy yet powerful way to foster deeper conversations and collective problem solving, and dives into the importance of cultivating a positive environment for idea sharing. With actionable techniques for leaders, entrepreneurs, and team members t...
Apr 11, 2024•9 min
In this episode, Shannon Waller talks about the dangers of the “Excellent Trap.” Are there activities you have superior skills but no passion for? Are you bored with them but resisting having someone else take them on? Let Shannon convince you why you should let go of these “Excellent,” but not “Unique Ability,” activities. Shannon has useful advice on how to identify the activities, when it’s time to let them go, and who to hand them off to. Download Episode Transcript Show Notes Signs To Look ...
Mar 21, 2024•13 min
Looking for ways to improve your team’s performance and create a positive work environment? In this episode of the Team Success podcast, host Shannon Waller interviews entrepreneurs Mark O’Donnell, Kelly Knight, and CJ DuBe’ about their new book, People: Dare to Build an Intentional Culture , which focuses on the importance of creating an intentional culture within organizations and how it impacts the success of a business. They delve into topics such as the difference between accidental and int...
Mar 07, 2024•1 hr 2 min
Ever been micromanaged? Doesn’t feel great, right? And it’s easy to react emotionally to it. But why is your entrepreneur or team leader micromanaging? It’s likely not because they don’t trust you. In this episode of Team Success, host Shannon Waller breaks down why leaders micromanage, then coaches team members through an effective strategy to solve the problem. She also has tips for managers to unlock the source of the anxiety that is leading to their micromanaging their teams. Download Episod...
Feb 23, 2024•14 min
Do you know what makes a good leader? The answer might surprise you! In this episode of the Team Success podcast, renowned thought leader Kathy Kolbe, founder of the Kolbe Index, joins Shannon Waller to delve into the realm of conative intelligence. The pair explore the impact of emotional leadership, the limitations of cognitive intelligence, and the power of understanding one’s Kolbe MO, along with how embracing conation can drive entrepreneurial success. With valuable insights and real-life e...
Feb 08, 2024•1 hr
Are your team members growth oriented? How do you foster that mindset in your company? Today, Shannon Waller breaks down the January Strategic Coach® team meeting in which each of the 100+ team members thought through their personal growth and contributions for the upcoming year. How did it work, and how does that investment translate to the success of the business? Download Episode Transcript Show Notes: Motivated For Growth The ROI for investing in your team’s personal and professional goals i...
Jan 25, 2024•19 min
Have you ever wondered how to transform your experiences into opportunities for future growth? Discover the power of celebrating wins in this episode of the Team Success podcast. Join Shannon Waller as she delves into the important difference between boasting and celebrating achievements and learn how sharing wins with team members not only fosters a positive company culture and supports individual growth, but also provides valuable opportunities for strategic reflection. She also shares practic...
Dec 19, 2023•9 min
Join team success expert Shannon Waller as she dives into the art of supporting your entrepreneur. Are you seeing through their lens, anticipating their needs, and proactively contributing to the owner’s vision? Learn the power of a simple four-word question that will have your entrepreneur celebrating you. And, find out entrepreneur and coach Dan Sullivan’s ultimate compliment to a team member. Download Episode Transcript Show Notes: “Managing up” means: You’re looking out for your entrepreneur...
Dec 14, 2023•12 min
Ever felt the pressure to prove yourself in a new role or venture? Join Shannon Waller in the latest episode of The Team Success Podcast as she uncovers the hidden downsides of the “proving game” in business. Through a revealing coaching dialogue, Shannon explores the impact of seeking validation and highlights the unexpected barriers it presents to effective teamwork. Discover actionable insights and strategies that empower entrepreneurs to cultivate genuine success and authentic leadership wit...
Nov 29, 2023•7 min
In previous episodes, Shannon has talked about the Teamwork Triad—are you curious to see how it plays out in real life? In this episode, Shannon interviews entrepreneur, author, and podcast host Chad Willardson about his Unique Ability® Dream Team. Learn how to find extraordinary executive assistants who not only support you, but sit in the Teamwork Triad seats that will help you achieve 10x growth. Download Episode Transcript Show Notes: Chad Willardson is an entrepreneur, author, and podcaster...
Nov 16, 2023•52 min
In this thought-provoking episode, entrepreneur and team coach Shannon Waller delves into the crucial factors that drive action and engagement. Drawing from personal experiences and insights, Shannon highlights the importance of not only intellectual stimulation but also emotional connection and personal motivation when it comes to the creative process, and shares how ideas progress from the mind to the heart and gut, unlocking the willingness to take action. If you’ve ever wanted guidance on ho...
Nov 02, 2023•8 min
Shannon Waller, entrepreneur and team coach, chats with the brilliant Jill Young, EOS® Implementer and coach, about the tools leaders need to alleviate frustration and handle tough issues. They dive into proven EOS® and Strategic Coach® tools, including the Accountability Chart™, Rocks, and Quarterly Conversations, that help entrepreneurs resolve stuck situations. Jill provides tactical coaching wisdom on implementing these tools with care and concern to unlock team engagement and prevent proble...
Oct 19, 2023•50 min
Do you know what makes a good leader? As an entrepreneur, it’s your job to provide the vision and direction your team needs in order to thrive, but just because you’re supposed to do it doesn’t mean it comes naturally to you. Fortunately, great leadership is a skill that can be improved over time. In this episode of the Team Success podcast, Shannon Waller outlines a powerful leadership framework that’s not only easy to understand and implement but sure to deliver exponential results. She reveal...
Oct 05, 2023•10 min
Imagine you’re in the mind of someone applying for a job at your company. Are they seeing the real picture of who you are as a team and as a business? Why would they want to work for you? Shannon Waller invites Jeremy Macliver, author of Hire Better People Faster , to explain how to draw the right people into choosing to work for you. Jeremy’s Core Fit Hiring System flips the usual HR process of “hunting” or “farming” for talent to “fishing” amongst the best candidates. Download Episode Transcri...
Sep 21, 2023•48 min
Shannon delves into effective strategies for capturing and communicating the wisdom inside your business and backing it up with practical tools like Asana or Trello. Imagine simplifying complex procedures, discovering unexpected potential in your team, and gaining confidence through well-documented methodology. You’ll get acquainted with ideas that enhance team collaboration, boost productivity, and even raise the valuation of your business. This is more than just a productivity tip—it’s about m...
Sep 07, 2023•15 min
Are you looking for a new strategy to help attract and retain really great talent? Unlock the secret to captivating your audience and igniting your entrepreneurial journey with Deirdre Van Nest, renowned storytelling expert and coach. In this episode of the Team Success Podcast, Shannon and Deirdre reveal the transformative power of the “Why Story”—a potent tool that distinguishes entrepreneurs from their competition and resonates deeply with clients, customers, and team members. Through practic...
Aug 24, 2023•29 min
Are you getting lost in email? Discover the art of efficient email management and reclaim valuable time with our latest episode of The Team Success Podcast! In this episode, Shannon chats with renowned speaker, coach, and storytelling strategist Deirdre Van Nest about her game-changing email filtering system. You’ll learn how to delegate email tasks, set clear expectations, and leverage automation to streamline communication, plus gain actionable strategies for prioritizing valuable connections,...
Aug 24, 2023•44 min
Have you noticed that your teams are becoming siloed, only respecting their own agenda but not appreciating those of other teams? Today, Shannon Waller uses The Front Stage/Back Stage Model® and The Experience Transformer® to break down those silos. Shannon shares a recent experience she had as head of marketing, where she noticed tension between teams and how the teams were working together, and what she did to turn it into a Unique Ability® Teamwork growth opportunity. Download Episode Transcr...
Aug 10, 2023•16 min
Have you ever wondered what habits separate the highest performers from those who struggle to complete their to-do lists? In the sixth and final episode of this Team Success mini-series in partnership with Superpowers leaders Steven Neuner and Ryan Cassin, the trio delve into the nine essential habits that are the key to every high performer’s success. (Hint: You can’t do it alone!) From time blocking and daily syncs to letting your executive assistant become your project manager and even giving...
Jul 27, 2023•59 min
Shannon Waller dives into a common challenge for a 10x growth team: how to support team members who need assistance without triggering feelings of insecurity. You know they need help to free up their valuable time, but how can you make them feel supported, not threatened? Shannon has tips on fostering Unique Ability® Teamwork and growth mindsets to prevent territoriality and roadblocks to team creativity. Download Episode Transcript...
Jul 13, 2023•11 min
Shannon Waller, Steven Neuner, and Ryan Cassin return for the fifth in a series on how entrepreneurs can hire and work with an executive assistant. In this episode, discover the five common pitfalls that can ruin your relationship with your executive assistant before it’s even begun. Dive into costly mistakes like being abrasive, hoarding tasks, and adopting a short-term mindset. Stay tuned to the end for Steven’s bonus pitfall. Learn Steven and Ryan’s hard-won strategies to develop your relatio...
Jun 29, 2023•1 hr 3 min
Are you putting yourself into “The Gap” without even realizing it? In this episode of the Team Success podcast, Shannon Waller talks about a common issue faced by many leaders: comparing themselves to other effective leaders. She explores the many pitfalls people face when trying to emulate others, including diminished confidence, performance, and teamwork, and reveals what to focus on instead to become your best, most authentic self. Tune in to learn more about how you can lead with authenticit...
Jun 15, 2023•10 min
As an entrepreneur, are you tired of micromanaging and wish your team could read your mind to make the decisions you’d make? In this episode, Shannon Waller talks through giving permission to your team, a key step toward having a Self-Managing Company®. Learn how to reduce the risks—for yourself and for them—so your team can take the lead without continually asking for permission. Shannon walks you through the tool that will help everyone get on board and come away empowered to take action. Down...
Jun 01, 2023•12 min
Are you an entrepreneur struggling to manage your workload? Are you considering hiring an executive assistant, but not sure where to start? Look no further! In episode four of this six-part series on all things assistants, Shannon Waller and Superpowers partners Steven Neuner and Ryan Cassin discuss the benefits of having an executive assistant and share practical tips for developing a successful relationship with them in the first 90 days. You’ll learn about coaching and scoring systems, the im...
May 18, 2023•53 min
In part 3 of Shannon Waller’s interview with Superpowers partners Steven Neuner and Ryan Cassin, they get into the details of finding and training a Strategic Assistant® who will grow alongside you and free you up to achieve more, faster. Listen in to learn how to overcome resistance, invest in the perfect partnership, and foster open communication for long-term, transformative payoffs. Download Episode Transcript...
May 04, 2023•42 min
If you own a family business or know someone who does, this podcast is for you. Seventy to ninety percent of American businesses are family owned, and they each come with a special set of challenges, opportunities, and strengths. In this episode of the Team Success Podcast, Shannon Waller and Matt Curry, an entrepreneur with a five-generation history in family business who’s experienced firsthand the transition of inheriting a company, do a deep dive into all things family businesses—the good, t...
Apr 20, 2023•42 min
