How will Amazon-style convenience and a shaky economy reshape physical therapy, orthopedics and post-acute care? Host Tori Richie talks with Sg2 experts Donnelle Jageman and Nikita Arora about the “Economy & Consumerism” impact factor from this year’s Impact of Change® Forecast. The trio unpacks the surge in at-home and direct-to-consumer PT/OT, the growing clout of price-sensitive patients, and why care orchestration can transform one therapy visit into years of loyalty. We are always excit...
Jul 16, 2025•17 min•Season 1Ep. 280
In this episode of Sg2 Perspectives, Jayme Zage, PhD speaks with leaders from the Children’s Hospital of Philadelphia (CHOP), Katherine Helbig, MS, LCGC, AVP of Research Strategy and Accelerator Programs, and Dan Fields, JD, SVP and Chief Strategy Officer, about the evolving landscape of cell and gene therapy. They share compelling patient stories and outline the operational and strategic infrastructure needed to deliver these groundbreaking treatments. From CAR T-cell therapies to life-changing...
Jul 09, 2025•20 min•Season 1Ep. 279
In this episode of Sg2 Perspectives, Jayme Zage, PhD is joined by Sg2 Principals Rebecca Limestall and Brian Esser to explore what true differentiation means in today’s health care landscape. They dig into why many health systems struggle to stand out and how focusing on micro-level strategies, stakeholder priorities, and market dynamics can create sustainable competitive advantages. From rural access to innovation investments, the conversation covers where and how organizations can win in an in...
Jul 02, 2025•20 min•Season 1Ep. 278
In this episode of Sg2 Perspectives, host Jayme Zage, PhD is joined by Sg2 experts Rachael Zirkelbach and Nikita Arora to explore the evolving dynamics of post-acute care and care-at-home strategies. From bifurcated health system readiness to workforce challenges and the surge in AI-enabled home care, the conversation dives deep into how organizations are navigating capacity constraints, policy shifts, and rising consumer expectations. We are always excited to get ideas and feedback from our lis...
Jun 25, 2025•16 min•Season 1Ep. 277
Sg2 Senior Directors Tori Richie and Tony Guth join host Trevor DaRin to explore the “ambulatory first” mindset—where care delivery is driven by outpatient strategies rather than hospital-centric models. They unpack why legacy health systems have struggled to make meaningful progress, how rethinking organizational structures and capital allocation can help, and the initial steps that signal real transformation. These themes are further grounded in insights from new research, member experiences, ...
Jun 18, 2025•18 min•Season 1Ep. 276
Sg2 Perspectives host Trevor DaRin is joined by colleagues Brian Esser and Ryota Terada for an in-depth discussion on physician alignment—a topic that remains as essential as ever in today’s health system landscape. The group dives into the evolution of alignment strategies, examining why employment has become the default model, what opportunities still exist within clinically integrated networks (CINs), and how the strategic use of equity can reshape engagement. Drawing from fresh research and ...
Jun 11, 2025•17 min•Season 1Ep. 275
In one of the most highly anticipated Sg2 Perspectives episodes of the year, host Trevor DaRin is joined by Tori Richie and Danni Park, the lead architects behind Sg2’s Impact of Change® Forecast. Together, they unpack the major themes and debates that shaped this year’s forecast spanning population shifts, policy uncertainties, breakthrough innovations, and evolving care models. From the aging population’s growing demand for health care to the future potential of GLP-1 drugs, site-neutrality po...
Jun 04, 2025•20 min•Season 1Ep. 274
In this episode of Sg2 Perspectives, host Jayme Zage, PhD is joined by Andrew Rebhan, Sg2’s digital health expert to explore whether innovation in digital health still exists beyond the dominant AI narrative. They discuss the current state and future of virtual care, the role of asynchronous monitoring, the resurgence of interest in ambient documentation, and how AI is reshaping data management in health care. The conversation balances optimism with realism about the systemic barriers that still...
May 28, 2025•19 min•Season 1Ep. 273
In this episode, host Trevor DaRin is joined by Sam Fredin, Vizient’s Director of AI Strategy & Technology and Andrew Rebhan, Sg2’s digital health expert, to explore the current state of AI adoption across industries, with a focus on health care. Together, they unpack what’s hype vs. reality, how organizations are experimenting with AI tools, and why the most immediate impact may not be financial, but in improving workflows, empowering employees, and redefining what effective AI integration ...
May 21, 2025•17 min•Season 1Ep. 272
Host Jayme Zage, PhD, kicks off The Wider View, an Sg2 Perspectives Podcast series focused on topics that are important to all types of organizations in the health care landscape. This episode explores strategic collaborations between health systems and their industry partners. Joined by Caroline Brown of CDB Strategy and Sg2’s Karl Karlsson, PhD, the conversation goes beyond transactional relationships to reveal how shared risk, aligned incentives, and long-term vision can drive meaningful chan...
May 14, 2025•24 min•Season 1Ep. 271
Our host Tori Richie is joined by cardiovascular service line expert Josh Aaker, PhD to unpack the data and dynamics behind the growing pressure on heart care services. From rising inpatient volumes to workforce shortages, Josh shares strategic insights on managing capacity constraints, improving procedural efficiency, and preparing for the aging patient population. We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com , or visit the Sg2 ...
May 07, 2025•18 min•Season 1Ep. 270
Our host Trevor DaRin is joined by Dr. Erick Macias and Matt Mindrup from SSM Health in St. Louis to explore the groundbreaking Behavioral Health Urgent Care model. Learn how this innovative care delivery approach is transforming mental health access by providing same-day, walk-in support for individuals in crisis—without the barriers of insurance or long waits. From patient stories to system-level impact, they share lessons learned, unexpected wins, and what's next for expanding this crucial mo...
Apr 30, 2025•21 min•Season 1Ep. 269
Emergency departments are busier than ever—and facing serious strain. Hosts Jayme Zage, PhD and Tori Richie break down the return of ED volumes, the ongoing challenges with triage and boarding, and the creative, forward-thinking strategies health systems are using to turn the tide. From policy shifts to innovative fast-track models, this episode is packed with insights into navigating the future of emergency care. We are always excited to get ideas and feedback from our listeners. You can reach ...
Apr 23, 2025•22 min•Season 1Ep. 268
Primary care is evolving—fast. But instead of reinventing the wheel, health systems are accelerating existing strategies to meet today’s demands. In this episode, host Trevor DaRin is joined by Sg2 Director Hailey Mulliner to explore how organizations are rethinking their primary care models to better support both patients and providers. From workforce shifts and panel size expectations to AI tools like ambient listening, they unpack the trends shaping the future of care—and what leading systems...
Apr 16, 2025•17 min•Ep. 267
Host Tori Richie brings together a group of Vizient and Sg2 experts to talk about the rapidly evolving GLP-1 landscape including Heather Pace, a Senior Clinical Manager for Ambulatory Services for the Vizient Center of Pharmacy Practice Excellence, Stacy Lauderdale, Associate VP of Evidence-Based Medicine for Vizient, and Emily Fitt, a Consultant with Sg2 Intelligence. We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com , or visit the S...
Apr 09, 2025•21 min•Season 1Ep. 266
Our host Trevor DaRin is joined by Sg2 Associate Principal Justin Cassidy, PhD, to explore our latest research on advanced procedures—high-margin, strategically significant encounters critical to service line development. They discuss where these procedures are occurring, trends in inpatient versus outpatient growth, and how health systems can use this framework to inform strategic planning, access optimization, and workforce alignment across academic and community settings. We are always excite...
Apr 02, 2025•17 min•Season 1Ep. 265
How does organizational design influence performance and care consistency across a health system? In this episode, our host Jayme Zage, PhD, is joined by Erika Johnson, Victoria Beal and Vern Herbener from the Vizient Research Institute to discuss their latest study exploring decision-making structures in multi-hospital systems. The team shares surprising findings about centralization, stakeholder involvement and alignment gaps between leaders. They also discuss how systems can rethink governanc...
Mar 26, 2025•13 min•Season 1Ep. 264
Our host Trevor DaRin is joined by Sg2 Principals Brian Esser and Rebecca Limestall as they share insights from their recent discussions with health systems, covering financial stability, strategic growth, and the evolving role of systemness. They also explore how organizations are shifting from reactive problem-solving to proactive transformation by challenging old assumptions, embracing change management, and preparing for the years ahead. We are always excited to get ideas and feedback from o...
Mar 19, 2025•17 min•Season 1Ep. 263
The aging population is growing and it's not slowing down anytime soon. Sg2 Senior Directors Tori Richie and Tony Guth join our host Jayme Zage, PhD, to explore the long-term impact of the "silver tsunami," why strategic segmentation is key, and how health systems can adapt to better serve seniors today and in the decades ahead. We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com , or visit the Sg2 company page on LinkedIn....
Mar 12, 2025•15 min•Season 1Ep. 262
Too many strategic plans end up as static documents that don't drive real decisions. Sg2 Experts Principal Rebecca Limestall and Senior Director Janelle Kwan join our host Trevor DaRin to explore why plans fail, how to make them actionable, and the key distinction between differentiation vs. prioritization in strategy. Learn how health care organizations can rethink their approach to planning for a more agile, effective future. We are always excited to get ideas and feedback from our listeners. ...
Mar 05, 2025•16 min•Season 1Ep. 261
What’s keeping academic medical center CEOs up at night—and what opportunities are they chasing? Sg2 Experts Senior Principal Bill Woodson and Associate Principal Justin Cassidy, PhD, join our host Jayme Zage, PhD, to unpack insights from top AMC leaders, covering ambulatory strategy, system integration, financial pressures, and the evolving role of AI. We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com , or visit the Sg2 company page ...
Feb 26, 2025•17 min•Season 1Ep. 260
AI scribes are one of the hottest digital health innovations, promising to ease clinician burden and reduce burnout. But do they truly deliver? Sg2’s Senior Director Andrew Rebhan joins host Trevor DaRin to break down real-world adoption, early results, and whether AI documentation tools are living up to expectations—or hitting a ceiling. We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com , or visit the Sg2 company page on LinkedIn....
Feb 19, 2025•14 min•Season 1Ep. 259
In this episode of Sg2 Perspectives, host Trevor DaRin is joined by Sg2 Principals Brianna Motley, Rebecca Limestall, and Brian Esser to explore key themes from Sg2's Health Care's 3-Year Horizon webinar. They discuss three major areas shaping the industry - defining value beyond value-based care, integrating health to meet evolving consumer needs, and rethinking strategies for an aging population. We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspec...
Feb 12, 2025•21 min•Season 1Ep. 258
In this episode of Sg2 Perspectives, our host Jayme Zage, PhD, is joined by Walter Holbein and Matt Sondreaal to discuss how clinical innovation in abdominal aortic aneurysm (AAA) care can enhance health system performance. They explore the value of screening, the importance of training care teams, and how minimally invasive procedures are transforming patient outcomes. To see the findings of the study discussed in this episode, check out the whitepaper . We are always excited to get ideas and f...
Feb 05, 2025•16 min•Season 1Ep. 257
In this episode of Sg2 Perspectives, explore the trends reshaping insurance coverage with our host Trevor DaRin and Sg2 Principal Brian Esser and Senior Director Tori Richie as they dive into the challenges and opportunities ahead. From shifting payer patterns to the rise of high-deductible plans, this episode unpacks the evolving dynamics that health systems must navigate to stay ahead. We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.c...
Jan 29, 2025•20 min•Season 1Ep. 256
In this episode of Sg2 Perspectives, Sg2 experts Director Donnelle Jageman and Senior Director Tony Guth join our host Tori Richie as they dive into the evolving world of ambulatory surgery centers (ASCs). They explore trends shaping the ASC landscape, key factors influencing market adoption, and strategies for health systems to stay competitive in this rapidly growing space. We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com , or visi...
Jan 22, 2025•20 min•Season 1Ep. 255
In this episode of Sg2 Perspectives, host Jayme Zage, PhD, is joined by Sg2 Principal Brianna Motley and Vice President Catherine Maji to discuss the groundbreaking Data on the Edge series. They explore how combining utilization, clinical, operational, and cost data reveals surprising insights into health system performance and highlights actionable strategies for improvement. From emergency department trends to outpatient market share and equity in surgical care, this conversation is packed wit...
Jan 15, 2025•16 min•Season 1Ep. 254
Cancer care is evolving rapidly, presenting both opportunities and challenges for health systems. In this episode, Sg2 Senior Consultant Setu Shah, and Kaufman Hall SVP Melissa Threlkeld, FACHE and VP Ryan Hallenbeck, join host Tori Richie to explore strategies for planning and expanding cancer service lines. From addressing workforce shortages to improving survivorship care and embracing innovative care models, the conversation highlights how organizations can meet rising demand while keeping p...
Jan 08, 2025•26 min•Season 1Ep. 253
This week on Sg2 Perspectives, Sg2 Senior Principal Bill Woodson joins our hosts Trevor DaRin, Jayme Zage, PhD, and Tori Richie to reflect on the top 10 trends that shaped health care in 2024. From the rapid integration of AI to shifting economic strategies, innovative partnerships, and the rise of ambulatory-first care, this year-end review highlights the shifts and strategies health care systems are embracing to navigate 2025 and beyond. We are always excited to get ideas and feedback from our...
Dec 18, 2024•18 min•Season 1Ep. 252
This week on Sg2 Perspectives, tune in for highlights from the Sg2 Children's Hospital Summit. Associate Principal Rhae Ana Gamber and Consultant Dionne Dela Cruz share key insights from the meeting, including transformative advancements in pediatric medicine, children’s hospital expansion and partnership trends, and strategies for driving growth and enhancing systemness. Hear how children's hospitals are adapting to transform care and build a brighter, patient-centered future. We are always exc...
Dec 11, 2024•22 min•Season 1Ep. 251
