How to Navigate Conflict with Confidence

Conflict is inevitable on restaurant teams. What matters is how you respond. HopDov’s Annie and Molly explain why ignoring drama backfires—and how proactive, empathetic leadership helps young workers thrive.

Takeaways:

• Address small conflicts early to prevent escalation.
• Coach team members to work together respectfully, not perfectly.
• Offer actionable empathy: listen, then guide them forward.

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