Episode 7: ServiceNow Knowledge Management
Oct 22, 2015•25 min
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Episode description
In this episode of ServiceNow TechBytes, ServiceNow product manager mike.malcangio talks about using the Knowledge Management Application to view, create, edit, organize, share, and manage content across your organization.
For more information on ServiceNow Knowledge Management, please see:
- Product Documentation - Knowledge Management
- Product Documentation - Creating Knowledge
- Video: Getting Started with ServiceNow Knowledge Base
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