Episode 45: The Walk-Up experience
Sep 28, 2018•29 min
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Episode description
In this episode, Darius Koohmarey and Daryl Rodrigues talk about the the walk-up approach to IT support and how the ServiceNow Walk-Up application can support that approach. This episode covers:
- What is a “walk-up”?
- What is a walk-up like for users and technicians?
- How does the Walk-Up application support a walk-up operation?
- How do you set up a walk-up operation with the Walk-Up app?
For more information, see:
- Product documentation: Walk-Up Experience
- Blog post: Utilizing a walk-up contact channel
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