Service Design is fractal / Andy Polaine / Episode #10
Aug 11, 2016•33 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Andy shares his ideas on the fractal nature of service design. Or in other words at level should you be designing a service to really make an impact.
----------------------------------------
EPISODE GUIDE
1:20 - First encounter with Service Design.
4:21 - How far can Service Design go (the fractal nature of SD)?
11:27 - How can we design services end to end?
20:03 - Who are / is doing design from within?
28:15 - Expert Tip: become a more interesting person.
31:32 - Big Question: why do you see the world that way?
----------------------------------------
ABOUT ANDY POLAINE
Personal site ➜ http://www.polaine.com/
Andy on Twitter ➜ https://goo.gl/Jpn6Sp
LinkedIn profile ➜ https://goo.gl/K55F3N
LINKS FROM THE SHOW
Fjord Evolution ➜ https://goo.gl/yw2yq9
Service Design: From Insight to Implementation (book) ➜ https://goo.gl/2yGRBv
For the best experience, listen in Metacast app for iOS or Android
Open in Metacast