Getting your boss to prototype customer experience / Adam Lawerence / Episode #7 - podcast episode cover

Getting your boss to prototype customer experience / Adam Lawerence / Episode #7

Jun 30, 201632 min
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

Adam Lawrence talks about the power of jamming, the relationship between work and play and about using theater as a toolset within service design. ---------------------------------------- EPISODE GUIDE 0:49 - First encounter with Service Design. 6:08 - How can we Jam to find our next next big idea? 14:28 - Why do work and play fit well together? 21:10 - What if theater was a toolset? 29:25 - Beginners tip: do research and prototype! 30:32 - Adams question: how can I do this using fewer words? ---------------------------------------- ABOUT ADAM LAWRENCE @AdamStJohn ➜ https://goo.gl/Gx2Wn0 Work * Play * Experience ➜ http://goo.gl/CqrucF LINKS FROM THE SHOW Global Service Jam ➜ http://goo.gl/dKJNYv Global Sustainability Jam ➜ http://goo.gl/xbA0Wy Global Gov Jam ➜ http://goo.gl/fyEZcR Applied Improvisation Network ➜ http://goo.gl/EvH6wj This is Service Design Doing (book) ➜ http://goo.gl/laTuwm
For the best experience, listen in Metacast app for iOS or Android
Open in Metacast
Getting your boss to prototype customer experience / Adam Lawerence / Episode #7 | Service Design Show podcast - Listen or read transcript on Metacast