Design better services through experience prototyping / Erik Roscam Abbing / Episode #4
May 19, 2016•35 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Experience prototyping can help you design better services! Curious how? Check out this episode with Erik Roscam Abbing.
----------------------------------------
EPISODE GUIDE
1:04 - Your first encounter with Service Design.
4:05 - Why are organisations internalizing Service Design?
12:33 - What if we could prototype experiences?
21:41 - When will HR departments require elements of Design Thinking?
29:18 - The beginners tip.
32:35 - Question for the viewers.
----------------------------------------
ABOUT ERIK ROSCAM ABBING
@RoscamAbbing ➜ https://goo.gl/MRl7NV
Erik on LinkedIn ➜ https://goo.gl/NQ7L7G
LINKS FROM THE SHOW
Zilver Innovation ➜ http://goo.gl/5WiFK1
Brand Driven Innovation ➜ http://goo.gl/DlBu4m
For the best experience, listen in Metacast app for iOS or Android
Open in Metacast