Building a tight community of in-house service designers / Marc Fonteijn / Circle #07

How do you keep growing as a mid / senior level service design professional? It's mostly likely less and less through formal theory and education. Once you reach a certain level of maturity in your craft suddenly the small details and nuances start to make a big difference. But you won't find those things on Google. These learnings are hidden in the lived experiences from other professionals and communicated through rich stories. Until recently there wasn't a place where you could get exposed to these stories on a regular basis. That's why in the summer of 2021 I started an experiment called the Circle. The Circle is a community of and for in-house service designers. We gather on a monthly basis to learn from each other around different topics. The goal with the Circle was to create a safe space where it's okay to talk about the messy parts of our work. A place where you can go deep into the practice. Yes, nerding out on service design if you will :) Now, half a year later, it was time to evaluate this experiment and define it's next iteration. Of course this happened in co-creation with the current participants. In this short podcast episode you get a sneak peak inside the Circle. You'll learn what's working and what isn't. The exciting plans we have for this year. And if a community like this could be right for you. If you're currently not working in-house and still made it to the end of this email... let me know if you'd be interested in a community like this but for independent and agency folks. --- [ CIRCLE ] -— Join our community of in-house service design professionals at the Circle. https://www.servicedesignshow.com/circle/