About Today's Show In today's episode, we speak with the dean of the Faculty of Continuing Education, Jeff McCarthy. These days the need to always be learning is more relevant than ever. And a really good option is continuing education, especially if you need very specific skills in a hurry. Seneca College has one of the largest continuing education departments in the country, and is the choice of thousands (tens of thousands, actually) for "upskilling" and "re-skilling" during these competitive...
Dec 08, 2020•27 min•Season 3Ep. 3
About Today's Show In today's episode, we speak with the co-ordinator of the Seneca College Veterinary Technicians Program, Kirsti Clarida. While so many of our students are studying remotely during the pandemic, others need to come to class to fulfill the requirements of their programs. The Veterinary Technicians Program is one such program. But how can students, and their faculty, to come to campus and keep everyone safe? Our guest has the answer. Also in this episode, we talk about: 1. The ro...
Nov 24, 2020•33 min•Season 3Ep. 2
SHOW NOTES Let’s say you ran a business. I’m not going to tell you what kind of business. I’m going to let you guess.In this business, your customers spend a lot of time, and consideration choosing which of your products they’re going to buy from you. Often they select only the components, and leave you to assemble it in its final form. There’s often a lot of emotional investment involved in making their decision. And needless to say the final result has got to be perfect.In choosing the compone...
Nov 24, 2020•28 min
About Today's Show In today's episode, we speak with Seneca College President David Agnew. As Seneca College continues to hold most of its classes remotely, Seneca is also embarking on an ambitious project of transformation, known as Au Large. President Agnew shares the goals of the Au Large initiative, which is designed to prepare Seneca College for an exciting, post-pandemic future. A future that is not only technologically advanced, but also, one that is diverse, equitable, and inclusive. Als...
Nov 10, 2020•31 min•Season 3Ep. 1
SHOW NOTES About Today’s Episode What would it take for you to go to a brick and mortar, say clothing store. Would you browse through the clothes on the hangars? Would you try stuff on? Stuff that other people might have tried on? And what would THAT be like? In a small change room that someone else had just left? Being all breath-y and everything? While a year ago you may not have given it a thought, today, it might set off all kinds of alarm bells for you. What we look for in a retail experien...
Jul 22, 2020•44 min
SHOW NOTES Today we have two guests: Henry Iversen, Chief Commercial Officer and Co-Founder of Boost.ai (one of Norway’s leading Natural Language Processing AI companies, and Ramtin Matin, Lead Technological Strategist at SpareBank 1 SR-Bank, one of Norway’s oldest, and most respected, financial institutions. Specifically in today’s episode we cover: The crucial role Boost.ai has had in helping SR Bank stay in contact with their customers, with zero wait time, even during the COVID-19 pandemic (...
Apr 22, 2020•35 min
About Today's Show For this episode, we decided to do things a little differently. Rather than booking a new guest with a new conversation, we revisited each of the Season 2 interviews, to see if we might be able to uncover common threads, some common ideas, that make up what it is to be #SenecaProud. In this episode, we discover: 1. The value of having passion for what you do. That might mean hard work and some long hours, but when we have passion, we're not counting hours, we're measuring cont...
Apr 15, 2020•35 min•Season 2Ep. 12
About Today's Show In today's episode, we speak with Michelle Dakin, who, as Director of Security and Emergency Management Services at Seneca, is in charge of the Seneca College COVID-19 response. We learn the specifics of Seneca College's COVID-19 response, and what Seneca College is doing now to keep the school safe and functioning during this very challenging time. Also in this episode, we talk about: 1. What steps will be taken to bring normalcy back to Seneca College, once COVID-19 is behin...
Apr 01, 2020•27 min•Season 2Ep. 11
About Today's Show So, ever wonder what a Dean does? In this episode, we meet the Dean of FCAD (Faculty of Communication, Art, and Design) at Seneca College, Kurt Muller, and we talk about the very impressive programs that fall under that umbrella (that students have graduated from and gone on to literally win Academy Awards!) Also in this episode, you will learn: 1. How Kurt's career history, which includes being a writer and reporter for the CTV Nation News with Lloyd Robertson informs his rol...
Mar 17, 2020•21 min•Season 2Ep. 10
About Today's Show In this episode, we visit Aramark Executive Chef Nancy Gilmour, who oversees all of the food options at Seneca College. Ever wonder how they decide on what specials to offer? This episode introduces you to one of the people who make Seneca College such a delicious place to work and study. Also in this episode, you will learn: 1. How Seneca College menus differ from campus to campus. 2. How Nancy gets the input of our international student communities and staff to help her dish...
Mar 02, 2020•26 min•Season 2Ep. 9
About Today's Show In this episode, we visit Seneca College's entrepreneurship incubator, HELIX, and meet with the centre's founding director, Chris Dudley. In our wide ranging conversation, we review what makes HELIX special, who can participate (everyone!), and we talk about a couple of the success stories. Also in this episode, you will learn: 1. About how HELIX can help you take your great idea to market 2. About the programs and lectures that can help you grow your business. 3. About who ma...
Feb 18, 2020•36 min•Season 2Ep. 8
About Today's Show In this episode, Seneca College Senior Development Officer, Joy Gooding, shares insights into the important role of fundraising for Seneca programs, and students. As well, Joy shares details about the very special fundraising group, King Giving Circle, and some of the amazing contributions that amazing group of business leaders has accomplished. Also in this episode, you will learn: 1. How you can get involved in philanthropy at Seneca College. 2. The amazing level of variety ...
Feb 03, 2020•29 min•Season 2Ep. 7
About Today's Show In this episode, Seneca Student Federation President Charanpreet Deu talks about his roles and responsibilities as SSF President, as well as some of the successes he's enjoyed over his two terms in that role. Also in this episode, we talk about: 1. Specific challenges international students face when they first arrive at Seneca College, and Charanpreet's advice to them. 2. The advancements the SSF has made over the past two years, on behalf of the students at Seneca College 3....
Jan 20, 2020•29 min•Season 2Ep. 6
About Today's Show In this episode, Professor Nafeesa Jalal talks about her classes, and shares her journey as a professional with her own consulting firm. As well, Professor Jalal shares how being prepared, and working hard, can overcome virtually any barrier. Also in this episode: 1. The importance of doing what you truly want to do in life. 2. The value of "taking the leap," and pursuing the road less travelled. 3. The importance of having mentors. About Today's Guest, Professor Nafeesa Jalal...
Jan 06, 2020•26 min•Season 2Ep. 5
About Today's Show In this episode, we get to tour the wonderful Indigenous Student space known as Odeyto, which means The Good Journey in the Anishinaabe language. Located in Seneca College's Newnham Campus, Odeyto is a place rich in warmth, symbolism, and cultural relevance for the Indigenous student population at Seneca. Other things we talk about on this episode: 1. The Seven Sacred Gifts that guide all the decisions, plans, and interactions within Odeyto. 2. The deep level of symbolism with...
Dec 09, 2019•45 min•Season 2Ep. 4
About Today's Show This exciting episode takes a deep dive into the future, and how Seneca College is setting students up for careers in leading edge industries featuring computer technology. We recorded this episode on location at Seneca's Centre for Innovation, Technology and Entrepreneurship (CITE). CITE opened in January 2019, and is leading edge in terms of a building specifically constructed to foster innovative technology based solutions for the problems of both today, and tomorrow. In th...
Nov 25, 2019•29 min•Season 2Ep. 3
About Today's Show Our guest today is Kelly Mathews, Manager, Sport Venue Operations, and Community Recreation Programs at Seneca College. Kelly is also Camp Director for the Seneca King Day Camp, one of the largest day camps in Ontario, record holder for the fastest completion of the Oak Ridge Moraine Trail, and author of two (soon to be three) books. In episode, recorded on location at King Day Camp, Kelly and I discuss... 1. King Day Camp, and what it takes to be a camp director at one of Ont...
Nov 11, 2019•26 min•Season 2Ep. 2
About Today's Show In this first episode of Season 2 of the Seneca Proud Podcast, our guest today is Kevin Frankish. Kevin spent 27 years as the co-host of the very popular Breakfast Television, and is a professor of journalism at Seneca College. In this wide ranging episode we discuss... 1. The changing face of journalism, including the impact of social media. 2. The Beachcombers. 3. The "gig economy" and how today's journalists can make a meaningful impact. 4. A lot more! (Trust me!) About Tod...
Oct 29, 2019•31 min•Season 2Ep. 1
SHOW NOTES Today’s guest is Raymond Reddy, co-founder and CEO of the highly successful Ritual – which enables social ordering from restaurants in major cities across North America, The UK, and Australia. In this wide-ranging conversation, we talk about: a) How digital in traditionally non-digital industries, like food pick-up and delivery, can have a transformative effect on the overall customer experience. b) How digital ordering is transforming the fundamental design of the restaurant, and how...
Oct 02, 2019•43 min
SHOW NOTES Today’s guest, Ash Anil, is Business Leader at Technical Safety BC.. Why is a government organization on a podcast talking about Customer Experience? Turns out focusing on Customer Experience is also good government. Specifically we learn: a) How focusing on Customer Experience can literally save lives. b) How Technical Safety B.C. dramatically increased customer satisfaction scores through digitization of common forms and documentation required for compliance. c) How Technical Safety...
Apr 29, 2019•31 min
About Today's Show While previous episodes were in-studio conversations with faculty, this episode takes us out of the studio, and to a 3rd year student event that demonstrates the impact a dedicated team of Seneca faculty can have in bringing together industry, students, and family, to discover what SenecaProud is truly all about. In this episode we... 1. Attend the Fashion Business Management Program's capstone event, known as Fashion Industry and Education Leadership Development (FIELD). 2. M...
Apr 23, 2019•27 min•Season 1Ep. 10
About Today's Show Robert Waite is a professor at Seneca College in the school’s graduate certificate program. Subjects he teaches include Advanced Presentation Skills; Writing for Public Relations Professionals; Writing for Government Relations Professionals; Media Relations; International Public Relations; and Investor Relations. In this episode we discuss... 1. Key skills necessary to be successful in PR today. 2. What sets Seneca College apart from universities 3. Some of the more interestin...
Apr 08, 2019•35 min•Season 1Ep. 9
About Today's Show Professor Sumit Bhatia is not only an industry leader in digital transformation, gamification, and emerging technologies, he is also the program coordinator and professor for the Interactive Media Design and the Game Art and Animation Programs at Seneca College. And he's our guest in today's show. In this episode we discuss... 1. The specifics of the Interactive Media Design, and the Game Art and Animation Programs. 2. The gratification that comes from transforming passion for...
Mar 25, 2019•26 min•Season 1Ep. 8
About Today's Show Professor Lorrisa Dilay is a highly accomplished professional in the world of Canadian fashion management. She's also a professor at Seneca College, and our guest on today's show In this episode we discuss... 1. How YOU can get a 20% discount at the Fashion Boutique and Seneca College (Hint: Mention this show!) 2. The really innovative Seneca Boutique program, which allows students to run their own apparel boutique end-to-end. 3. The 3rd year Capstone Program, and how that pre...
Mar 11, 2019•41 min•Season 1Ep. 7
About Today's Show Martin Waxman is professor at the Seneca Public Relations and Corporate Communications program at the Seneca School of Media. Martin teaches PR, Social Media and Journalism. In this episode we discuss... 1. The specifics of the Public Relations and Corporate Communications Program at Seneca College. 2. How social media is evolving and changing, and potentially re-tracing the origins of PR back to the 1920's. 3. The curious relationship between PR and Sigmund Freud. About Today...
Feb 25, 2019•31 min•Season 1Ep. 6
SHOW NOTES One of the big challenges in Customer Experience is managing all of the changing initiatives that are simply a way of life among competitive companies today. There is huge pressure at all levels of just about every organization to innovate. Do something new. The pressure to constantly innovate has become business as usual. With every department on the hook to be innovative, they end up tripping over each other and negatively impact the customer experience in unforeseen ways. Our Guest...
Feb 13, 2019•31 min
About Today's Show Professor Camie Condon is the program co-ordinator, as well as professor, in the Crime and Intelligence Analysis Degree Program. In this episode we discuss... 1. How analysts use social media to identify potential terrorist threats. 2. How the Seneca College Crime and Intelligence Analysis program prepares students for careers both in law enforcement, as well as the private sector. 3. How international terrorists were identified and ultimately captured with the help of Camie's...
Feb 11, 2019•28 min•Season 1Ep. 5
About Today's Show Seneca College President David Agnew invited us into his office to talk about some exciting changes and developments at Seneca College. In this episode, President Agnew discusses, 1. The new centre for Innovation, Technology, and Entrepreneurship at the Main Campus, and Magna Hall, at King Campus. 2. The importance of inter-disciplinary learning, and an emphasis on "crossing boundaries" between programs to meet today's employment needs. President Agnew also talks about his car...
Jan 28, 2019•31 min•Season 1Ep. 4
About Today's Show Professor Laura Cavanagh shares her insights into what makes the very popular Behavioural Sciences Diploma Program so successful. 1. Who this program is for 2. Surprising Challenges 3. Why it can be life-changing for some students About Today's Guest, Professor Laura Cavanagh In addition to being a mom, and a clinician, and a published author, Laura Cavanagh is professor of Psychology and Behavioural Science and Seneca College, and is also the academic coordinator of the Behav...
Jan 14, 2019•35 min•Season 1Ep. 3
My guest, Brian Bell, is professor of project management in the Seneca School of Business, Our conversation focuses on a new program at Seneca he’s the co-ordinator of – Business Analytics. That course kicks off in January of 2019. Brian and I also touch on the amazing impact our international students have on our community here at Seneca. And finally, we talk about Brian’s recent appointment as Chair of the School of Leadership and Human Resources – which is kind of a big deal! So I asked Brian...
Jan 02, 2019•23 min•Season 1Ep. 2
