The State of AI (Rodolfo on the CSSA Webinar)
Sep 28, 2023•24 min•Season 1Ep. 13
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Episode description
Today’s podcast explores AI as an umbrella term, capabilities, limitations, and get a glimpse of what the future holds for this technology.
Rodolfo did such a good job at explaining this topic on a recent CSSA webinar, that we decided to play you the entire conversation. For more on AI topics, dive into some of our most recent episodes.
Topics Explored:
- Automation vs. AI
- What is Automation?
- What is Artificial Intelligence?
- Why is it important to move beyond the term "AI"?
- AI in Self Storage
- Adoption of AI in Customer Service
- AI at a High Level
- What is Vertical Intelligence?
- LLM Limitations
- Differentiation between LLMs and Business Specific Models
- Next Opportunities
- What’s in store for the future of customer service and communication?
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