“How May I Help You?”—The Customer Service Playbook
Feb 05, 2021•26 min•Season 2Ep. 13
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
One of the most important concepts for a business to understand is that a customer is never under any obligation to buy its product or service again. Repeat business and customer loyalty must be earned. In this episode, Dave Whitehead talks with Todd Bridges, vice president of Sales & Customer Service at SEL, about one of the most powerful competitive advantages there are—outstanding customer service.
For the best experience, listen in Metacast app for iOS or Android