SAM 086 | High reliability organizations
Dec 15, 2015•29 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
This episode defines high reliability organizations and looks at the common threads that have emerged in organizations that embrace HRO philosophies. We will look at:
- Organizational complexity
- Teamwork
- How knowledge supersedes rank
- Communications
- Accountability
- Feedback
- Compressed time constraints
- Sensitivity to operations
- Reluctance to simplify
- Preoccupation with failure
- Deference to expertise
- Resilience
Our sponsor:
Midwest Fire
MidwestFire.com
References for this episode
- Baker, D.P., Day, R., & Salas, E. (2006). Teamwork as an essential component of high-reliability organizations. Health Serv Res. Aug;41(4 Pt 2):1576-98.
- McKeon, L.M., Oswaks, J.D., & Cunningham P.D. (2006). Safeguarding patients: complexity science, high reliability organizations, and implications for team training in healthcare. Clin Nurse Spec. Nov-Dec;20(6):298-304; quiz 305-6.
- Roberts, K.H. & Rousseau, D,M. (1989). Research in nearly failure-free, high-reliability organizations: having the bubble. IEEE Trans Engin Manage. May 36(2):132-9.
- Weick, K.E., & Sutcliffe, K.M.(2001). Managing the unexpected: assuring high performance in an age of complexity. San Francisco: Jossey-Bass.
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Situational Awareness Matters! website
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
612-548-4424
For the best experience, listen in Metacast app for iOS or Android