747 - Scaling Your Business and Navigating Enterprise Sales, Feras Alhlou - podcast episode cover

747 - Scaling Your Business and Navigating Enterprise Sales, Feras Alhlou

May 22, 202412 min
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Episode description

Colin chats with Feras Alhlou, co-founder of Startup with Ferris, about scaling businesses and preparing for larger contracts. Ferris shares insights on learning from competitors, building a strong business, and the importance of passion, skills, and sacrifice in entrepreneurship. They also discuss the process of selling a business and the evolving landscape of startups.

Follow the Host:
Collin Mitchell (Partner, Leadium)


Our Episode Guest:
Feras Alhlou (Co-founder, Startup with Feras)

Sponsored By:
Leadium | The leader in outbound sales appointment setting

*If you'd like to be a guest on the show or have any questions, email us at [email protected] - Just tell us why you're reaching out and we'll contact you as soon as we can!

Transcript

All right, welcome to another episode of Sales Transformation. I'm your host, Colin Mitchell, and the show's brought to you by Ledium. Today, I've got Feras Alhlou on. He is the co-founder over at Startup with Feras, has scaled multiple businesses, exits, I'm doing great. Thank you so much, Colin. I appreciate being here. Great content Yeah. Yeah. And I think that it's an interesting transition, right? Going from selling these small local

mom and pop businesses to selling these large contracts. And often I see founders that want to sell to the enterprise before they're ready. It's the typical... You got to crawl before you walk. Absolutely. How did you know that you guys were ready to start taking down some of these larger contracts with longer sales cycles and more complex type Yeah, so like I said, I read, I remember a couple books, one

on, I think it was like the Million Dollar Consulting and a couple other books at the time. This is maybe 10, 12 years ago. And by practicing some of the things we read in the books, and also one thing that I tell entrepreneurs, I still do it, is go out and meet people in your industry. If you go to a conference, local conference, regional conference, if you don't have something in your city, and go and just walk the

exhibit hall. A bunch of the competitors will have an exhibit hall, exhibit will have a booth. Go to that booth, ask questions, see how your competitors are pitching. I've learned a lot from gracious competitors, just chatting with them about just general industry trends. So seeing how others are pitching, learning from others, including competition, and

then applying that to you, you don't have to copy everything. 100% blindly, but take from what other people in your industry in sort of similar company size selling to similar businesses and Yeah, yeah. I think being resourceful and realizing that you don't have to reinvent the wheel here, right? There's a right way to do this. Many people are

doing it. You just got to surround yourself with the right people to learn And I think asking, I remember the first lead that we got, we got listed on the Google partners list and we started to get leads that way. We invested heavily to become a certified partner with Google. It's a lot of work. You have to really know this stuff. And once we got there, leads start to follow through. And the first lead, like, oh my goodness, what do I do? How

do I, what do I say? So we, we dropped everything and, and worked on the presentation and how to find logos, like of all the small mid-sized businesses, like what are the largest, you know, clients that we can put a logo. So, so, and we did a whole lot of research on, on the lead, on the business. So we came to that first meeting. extra prepared, but I think that never hurts. And

then actually we won that very first deal. But then later, we did struggle a little bit when we got to more sophisticated clients. But initially, a lot of research, going to those meetings, very well prepared, and then just present with confidence and show your competence. It's hard to do it early on, to your point, you got to walk before you run. But once you have several projects under your belt, you've sold and delivered, you know

Yeah. And was the plan always to sell the business or when did that kind of become on the horizon for Yeah. So, I live in Silicon Valley. building and selling is sort of everybody talks about it. So it is, it was always in the back of our minds. But then in 2016, that's it, you know, we want to do it in a couple of years. And that's, you know, we became very profitable in that one specific business, the analytics business. And we had a nice recurring revenue stream. And we had some really,

really great logos. And then we decided the official process was in 2018, we hired an advisor, financial advisor company, advising company, and then they helped us in terms of pitching and we ended up selling in mid-2019. So the whole process took about a year and a half to sell, but we had that in the back of our mind kind of early on. We wanna do the Silicon Valley thing. So yeah, we were

very profitable. We had an amazing team. And the funny thing is we ended up selling to one of our competitors who actually were also owned by Dentsu, the global media giant. So that was another thing is if you have your reputation precede you in business, so make sure you're professional, including with Yeah. Interesting. Was there any learning lessons in that process for people that are thinking of wanting to do the build I think build a very viable, very

strong business is at the end of it. This is really what matters. People buy companies for different reasons. People sell companies for different reasons. But I think a common thing is if you have a solid business where you're showing year-to-year increase in your top line, you're showing year-to-year increase in your profit in your bottom line, No

one is going to argue with this data. It will be a function of negotiating the multiplier and how much you want to sell for, but just build a strong culture, take care of your people, master your domain, and just be nice to your people, be good to the customers. just have just a solid business. And I think people potentially could come after you to buy as opposed to you're trying to sell. And you can get a huge difference Interesting. Yeah. So you know the timing is right when people are

Yeah. And, you know, now you work as an advisor for many startups and working with founders and such. So kind of curious, you know, what has kind of changed? What are some of the things that you're seeing, you know, kind of new that, you know, people need to be educating themselves about or that have just kind of generally changed in the startup landscape?

Yeah, sure. Yeah. So after we sold the business, I stayed with the Acquire for a couple of years and then I took a couple of years off to to something I've been wanting to do forever is to dedicate some time for nonprofits pro bono. I was fortunate I was able to do that. So, you know, money is one thing, but money is not everything. And again, I was so

fortunate to be able to do that. And then I said, how do I share my background, my experience, my co-founder, Eric and I. So that's what we started, the Startup Affairs, is to help founders Avoid the mistakes I made and leverage the frameworks, the systems that we've seen work over time. And to your point, in our days, early days, there weren't a whole lot of resources out there. I think today, in a way, it's more difficult

for people, especially younger founders, I think, there are a lot of resources. But there's also a lot of distraction. There are personal distractions. We won't talk about that now. But also, there's so many resources. So you have to be up to speed in learning. But also, look who you learn from. Learn from those who have been down the path you

want to go to. And leverage AI. We talked about AI. I mean, if you're struggling in sending a follow-up email, give ChatGPT or Google Gemini, give some context and it'll help you make sure you should not send an email with grammar issues anymore. You should not send any, you wanna be professional. So that's just a simple way of using AI, but obviously in terms of scripting, in terms of like scenarios and personas, you can say, here's what I'm good at, here's the clients I'm about

to speak and pitch to, give it a lot of deals. It could come back to you with some ideas to maybe tailor that pitch for that client. Yeah, yeah. There's so many tools and resources today, and I think that people

have to learn how to use them to their benefit. It does require time and tinkering around and building enough context to get good output, but the AI-powered seller or the AI-enabled founder can have an upper hand if you really spend the time to really figure out how to implement it into your Absolutely. I mean, if you use Google Slides, I used to go to iStockphoto and buy some pictures. Now, AI within Google Slides. You can give it some context and it'll give you a nice image you

can add to your presentation. That's amazing. That saves you 30 minutes. Again, scrolling is a distraction. So founders out there, count how many minutes a day you're scrolling. I'm on a YouTube fast for, I'm in YouTube, we have a YouTube channel. I'm in a way a creator and I decided to be on a YouTube fast for like three weeks because sometimes just too much. I just gotta, I've

learned, I have my long list of things to make my videos better. So I'm gonna go and work on that for the next three weeks and then I'll go back and learn something Yeah, absolutely. Feras, it's been awesome having you on the show. Appreciate it. Any final thoughts as we wrap things up and then where's the best place for people to get out into Thank you, Colin. This has been a really, really amazing conversation. One final thought. I would say passion

is important. Passion is, I would say, is optional, but skills and sacrifice are not. work on something that you're interested in, but there's no passion in maybe HR or back office or accounting or legal contract. You gotta do it, you gotta learn the skills, and you gotta just sacrifice and work hard, I think, to build and grow your business. You can find passion later, you can find passion outside of work. So that's just one thing I've been thinking about

a lot lately and wanted to share. But you can check out our, YouTube channel at Startup with Feras, and Feras, F-E-R-A-S, my first name. Or you can go to our website, startupwithferas.com. We have a daily newsletter you can sign up for, and we'd love to hear back from the audience if they have any questions or they're struggling. We have a weekly live stream where we answer the questions that come our way

Awesome. We'll drop all the links there in the show notes to make it easy for everybody. If you enjoyed today's episode, please write us a review, share the show with your friends, helps us reach more sellers, sells leaders to help transform the

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