Todd Caponi, Founder of Sales Melon, teaches us how to get your product’s imperfections considered and taken care of early in the sales process and reduce buyer defense mechanisms. Transparency outperforms perfection when you are talking to a customer because it removes some of the friction inherent in the sales process. Customers can just confirm the flaw, rather than putting time and energy into finding them when you are transparent right from the start. Help your customers do their homework. ...
Aug 04, 2020•58 min
One of the biggest mistakes sales leaders make during their 1:1’s with their sales reps is having conversations but not making commitments. On this episode of the Sales Leadership Podcast, learn from Armand how to build a culture of commitment for your team, and then teach your reps to get commitments with their customers.
Jul 28, 2020•54 min
Laura joins the Sales Leadership Podcast and talks with Rob about culture. She defines culture as a consistent observable pattern of behavior. Culture drives every company, no matter what the business builds and sells. Laura says that culture is made up of the small things the people at your company do every day, not the big things you do once a year or something you did years ago. Culture can be a leader’s best friend or their greatest challenge. Learn from Laura how the best corporate cultures...
Jul 21, 2020•56 min
Scott defines the role of a sales leader as helping salespeople reach their desired level of success, whatever that is. Scott is well-known as a sales leader who can show you how to evolve your team to changing conditions, and that those teams who move first will have great advantages over slower-moving competitors. Learn how important it is to be a doer, and to be one of those who take quick action and win the most.
Jul 13, 2020•1 hr
Mike Bosworth, author and founder of Solution Selling, talks about the concerns buyers go through in the sales process, and how you can manage those concerns. Buyer phases go from emotional to logical to emotional again, and navigating through these phases can be challenging for unprepared salespeople. Learn how you can build a better relationship with your customers and help them reach their own visions of success.
Jul 06, 2020•53 min
Morgan Ingram, Director of Sales Execution and Evolution, JB Sales Training joins us on Episode 105. Are you an action-oriented leader, or just a big talker? Morgan shows us how to be an action leader, not merely a thought leader. While planning is important, doing is what helps you create confidence, and figure things out. The best and most-effective sales leaders can demonstrate the key skills and activities that lead to success. Now is the time for your sales team to evolve, and you can start...
Jun 30, 2020•58 min
The sales world has changed, and many sales leaders are wondering how to rewrite their sales playbook. Julie Hansen, Founder of Performance Sales and Training, shows us how video has become not just a critical platform for sales success, but a critical skill as well. Julie is an expert at using modern sales tools and processes like video to sell, and can help your team learn, apply, and internalize winning skills to deliver a persuasive, compelling presentation or demonstration that wins busines...
Jun 24, 2020•1 hr 7 min
As sales leaders, our job is to sell our way through this current Covid19 crisis. Members of our sales teams have to believe they can win, and to do this they have to know that their leaders believe. We must push our confidence into our teams and lift them up. Learn from Heather that doing builds confidence, and you as a leader can create a culture of doing and lean into challenges. Taking action builds confidence, and confidence is what is needed to sell through this difficult time.
Jun 16, 2020•57 min
Sam Dunning, Sales & Marketing Director and Co-owner of Web Choice joins Rob on the podcast to talk about how great managers create clear, well-lit pathways to success. They don’t just give them a quota and then let the stack-rank report light the way. The best managers don’t leverage pressure and gamification, they create individualized plans for each member of the team and then help them execute. The plan is very personal…and not an “average” plan for the entire team.
Jun 09, 2020•55 min
Darryl’s powerful combination of sales and marketing experience brings a valuable view of the sales world today. With the Covid19 crisis affecting every business, salespeople need to take better care of each lead. Your targeted customers are picking up the phone and letting their guard down a bit more than during the “old normal”. If you can be authentic and offer relevant and helpful information in the customer’s own voice, the same voice a marketer uses, then you can get back the high growth p...
Jun 01, 2020•1 hr 2 min
Kristina Jaramillo, President at Personal ABM, talks with Rob on this latest edition of the Sales Leadership Podcast about how to rebound from the Covid19 sales crisis and what it will take to teach buyers how to buy again. Selling used to be about meeting the needs of the customer by solving a problem, building a good business case versus the risk of not solving a specific problem. Now selling requires finding a way to solve the problem right now, and purchase decisions are made requiring many ...
May 26, 2020•53 min
Alain Hunkins, Managing Director of Hunkins Leadership Group, shows us that success or failure is often a result of the environment we create, and sales leaders have the responsibility to shape environments that lead to success. The emotions of sales leaders are contagious, and the environment is set by the people in the company, not the outside influences. Alain’s three C’s: how do we connect, how do we communicate, and how do we collaborate are powerful ways leaders can create the culture at t...
May 19, 2020•57 min
Paul Salamanca, VP Global Accounts at SecurityScorecard, joins Rob on the 98th episode of the Sales Leadership Podcast. Paul says that in this unique environment, true salesmanship will stand out. Fundamental sales skills are still the key to winning deals. Customers still need to identify there is a problem worth solving, and that you are the best partner to help them solve that problem. They still have to be willing to secure the political and financial resources to make it happen. Sales leade...
May 12, 2020•1 hr 3 min
Dale Dupree, CEO of The Sales Rebellion, joins Rob to talk about the kind of leader you choose to be. Do you really know your sales team? Do you support what they want, or are you just translating to them what you want to accomplish? Learn how legendary leaders use constructive methods to help your reps build confidence and reach success levels higher than they think is possible.
May 04, 2020•1 hr 10 min
If you are looking for a new opportunity during this challenging time or if you just need to update your resume for the future, this episode features Robynn Storey of Storeyline Resumes. Robynn’s company is the top resume expert on LinkedIn, and she talks about how you should own your success when telling your story through your resume in a way you are not afraid to share it or talk about it to hiring managers. We need to be able to show not just that we have something to offer to hiring manager...
Apr 27, 2020•52 min
Corey Sommers, Co-Founder of Enableocity joins Rob on the Sales Leadership Podcast. Corey says that sales enablement is a way to prepare salespeople to build trust, and trust is the currency of any relationship. For many of us, trust is tough to define, but we all agree it is important. When salespeople show their customers that when they experience interactions with you that they solve problems they care about or achieve results that are important to them, those experiences will build trust, an...
Apr 21, 2020•1 hr 1 min
Kristie Jones, Principal of Sales Acceleration Group, joins Rob on the podcast to talk about how companies who use creativity and innovation to change during this challenging time will be the ones who win their way to not just survival, but high-growth success. Companies must be ready to adapt quickly and be prepared to reevaluate everything. Kristie reminds us that when we embrace change, we have to understand that failure is to be expected as we implement new products, new pricing models, and ...
Apr 14, 2020•55 min
This week's episode features Chad Olds, VP Worldwide Enterprise Sales for Anchore. Chad's motto is "Be kind, and grind." His message is that especially in these crazy and difficult times, companies still need their salespeople to be successful. Sales managers should lead with kindness, but don't stop pushing to get the results your business needs to win deals. Those that adapt most rapidly to this new environment will be the ones to not just survive but keep on that golden road to high success.
Apr 06, 2020•1 hr 6 min
Colleen Stanley, CEO of SalesLeadership, joins Rob on the podcast this week to talk about how empathy will help sales leaders connect with their sales teams in these difficult times. Real-world empathy means you understand what is really important to both your sales representatives and your customers. With a new reality facing most of us, including new tools, new skills, and a new selling environment, Colleen shows us some new ways to take on these challenges and win.
Mar 31, 2020•59 min
This week's guest is Tim Clarke of UNCrushed, back as a Greatest Hit for the Sales Leadership Podcast. Tim brings a special story today on an important topic. He believes that salespeople need to be wary of the pressure to win, to be a "crusher," because that kind of success comes with negative effects. Tim says that we are so focused on outcomes that we often lose track of people. Tim's non-profit group, UNCrushed, helps salespeople avoid the negative impact of the "crush it" culture. He talks ...
Mar 24, 2020•49 min
Adam Peek of Fortis Solutions Group shows us how to get off the sidelines and take charge of your own career and development. When you find solutions that can help you succeed, and bring success to your team and company, you build influence and become a great leader even if you don't have that VP of Sales title.
Mar 16, 2020•1 hr 2 min
John Madsen, CEO of Athletic AF joins Rob to discuss how your mindset can be your greatest catalyst or your most permanent limiter. Learn how to become the best version of yourself by managing your mindset.
Mar 10, 2020•58 min
Max Altschuler interviews Rob Jeppsen on this episode of the Sales Leadership Podcast, talking about the crisis facing sales leaders today. Sales reps want to be coached on a path of high growth, but leaders think they are doing a great job, but the truth is they aren't good at coaching. Learn on this podcast how to give your reps the leadership they want and deserve.
Mar 02, 2020•38 min
Tiffani Bova, the Customer Growth and Innovation Evangelist at Salesforce, joins Rob to discuss how sales leaders can add balance and inject passion for each member of their team by taking advantage of technology and managing time better. When 60 percent of a rep's time is spent on something other than sales, but 58 percent will not meet quota, your reps need you to help them in individual ways.
Feb 24, 2020•57 min
Thiago Sa Freire, SVP of Global Sales & Customer Success at Hudl, joins Rob on this episode to talk about his keys to having a high-growth mindset. Thiago shows us why you can't scale your business if you don't give up some control and trust the people on your team, and why the best leaders hire people who are better than themselves in some way. Find people who can level up the company, and together you are creating that high-growth culture.
Feb 17, 2020•55 min
Shari Levitin, CEO of The Levitin Group, joins Rob on Episode 85 of the Sales Leadership Podcast. In this time of information overload, Shari shows us how to become the "sense maker", and how to be the person who knows how to make the connection. While empathy and competency are both huge parts of sales, the order you bring them to the sales process matters. Learn how to make empathy your competitive advantage.
Feb 10, 2020•58 min
Jonathan Graham, Managing Director of IRC Group, is an expert on hiring the right salesperson. He talks about how hiring managers can be seduced by the companies listed on a candidate's resume, and as a consequence, that person may not have the skills required to be successful for the job. Learn from Jonathan how to hire for skills first, then for experience, and how that can get you moving towards greater sales success faster.
Feb 03, 2020•54 min
Ralph Barsi, VP of Global Inside Sales of Tray.io, joins Rob and talks about how sales leaders can earn the right to be a leader who is listened to. The best sales leaders are those who have created standards of excellence and who know what brings success for their reps and makes sure they are following a well-lit path to high growth. Ralph teaches us about how having an attitude of gratitude will help us keep things in perspective and make it through the tough times that are a part of being in ...
Jan 27, 2020•53 min
Richard Harris of the Harris Consulting Group joins the podcast to share what the great sales leaders do to be successful. First, sales leaders help their company leaders realize they don’t need to know it all. Sales leaders should utilize sales operations teams to manage the important sales data and make sure baseline metrics are tied to revenue. Richard also discusses his work with Uncrushed, and how the group helps sales leaders find better mental health.
Jan 21, 2020•57 min
Max Altschuler joins Rob for the second time in the Sales Leadership Podcast to share his excellent method for creating goals and having a growth mindset. As we start this year, use Max's tactics for taking stock of what is important and beneficial for you, and plan out where you want to be in 2021 and beyond.
Jan 13, 2020•59 min
