What To Do When Your Best Clients Change Jobs with Trinity Nguyen - podcast episode cover

What To Do When Your Best Clients Change Jobs with Trinity Nguyen

Mar 07, 202424 min
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

Most SaaS revenue leaders would agree that former clients (”Gems”) make amazing second clients. But, how can you track job changers and operationalize an outreach program at scale? Trinity Nguyen, VP of Marketing at UserGems, joins this episode to discuss this underutilized revenue stream and walks through how to identify Gems and create a program designed to target this critical group.

For the best experience, listen in Metacast app for iOS or Android