Azure Communication Services with Mary Anne Noskowski

How do you add custom audio, video, and text communications into your organization? Richard chats with Mary Anne Noskowski about Azure Communications Services (ACS), a set of APIs and tooling that brings the features of Teams communications into custom applications and more. Mary Anne talks about Teams integration, providing a means to customize the guest access features into Teams via ACS. The conversation also digs into a few different scenarios for optimizing customer, vendor, and employee experience in communications. It's early days for ACS, but they are taking the reins from the Skype for Business APIs - and it's the same APIs that Teams depend on, so you know they will scale!

Links:

• Azure Communication Services
• Azure Active Directory
• ACS on Microsoft Mechanics
• ACS Health Care Demo App
• ACS Retail Demo App

Recorded August 5, 2021