Send us a text Karen Ricci, Marketing Manager stops by to fill me in on all the great things they've put together for CES. Unless you've been living under a rock or were just born, you know that CES is a big deal; so the amount of work they put in to this show is mind numbing. Don't believe me? Search for us at https://ces.tech Changes are coming to RUCKUS Live! Swing by the live stream this week for more info! If you enjoyed this episode please subscribe to get notified about new episodes. If y...
Jan 12, 2021•27 min•Season 1Ep. 42
Send us a text Ram is here to chat about licensing! He and his team work diligently to make sure our customers and partners have everything they need in terms of licensing and support. He's been a staple within Technical Support when it comes to licensing, and you can see how much he cares about the end user experience through the conversation. Enjoy! Don't forget, RUCKUS Live is every Wednesday at 11AM and 630PM MST on YouTube. We are also live on Twitch ever Thursday at 2PM MST - twitch.tv/ruc...
Dec 08, 2020•33 min•Season 1Ep. 41
Send us a text Mark Thorpe is here! He's our Technical Lead for EMEA Enterprise and Bulldog support. He's a great individual that understands support through and through. We had a great time talking about basically everything. Enjoy! Don't forget, RUCKUS Live is every Wednesday at 11AM and 630PM MST on YouTube. We are also live on Twitch ever Thursday at 2PM MST - twitch.tv/ruckusedu If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, ...
Dec 01, 2020•31 min•Season 1Ep. 40
Send us a text Jesse Yost, who is back with RUCKUS and a great friend of mine, comes by to chat about all things going on in the Education Content Development world he's working on. He's been digging in to SmartZone, building and providing content via YouTube and other means. He's had to dig in to some depths with the product, but that's obviously reflected in the content our teams are working on. Enjoy! Don't forget, RUCKUS Live is every Wednesday at 11AM and 630PM MST on YouTube. We are also l...
Nov 17, 2020•31 min•Season 1Ep. 39
Send us a text Michael Bermudez, once a contractor and Lab Engineer has risen to the ranks of managing our Lab Services and Infrastructure. He's been doing an amazing job, and has one of the most entertaining stories about some of the things they've been dealing with lately. He's a great guy, hard worker, and recently entered fatherhood. Enjoy! Don't forget, RUCKUS Live is every Wednesday at 11AM and 630PM MST on YouTube. We are also live on Twitch ever Thursday at 2PM MST - twitch.tv/ruckusedu ...
Nov 10, 2020•29 min•Season 1Ep. 38
Send us a text This was so much fun to record with Ram. We get in to low latency, jitter, the future of TCP/IP and all of the amazing innovation going on. Ram was an absolute pleasure to talk to, and one day you'll want to thank him because you might not notice, but your Internet connection is going to be amazing thanks to people like him and his team. The blog post that caught my eye can be found (and should be read) here: https://www.commscope.com/blog/2020/low-latency-docsis-gaming-and-beyond...
Oct 27, 2020•32 min•Season 1Ep. 37
Send us a text Todd Cummings, or TC as we refer to him, is here to talk with me about Training and Education here at CommScope RUCKUS. Todd runs our Content Development team and has an awesome team that puts out amazing content. We covered a lot, including the state of training today, and what it might be like in the future. This was a really in depth conversation and a lot of fun. Don't forget, RUCKUS Live is every Wednesday at 11AM and 630PM MST on YouTube. If you enjoyed this episode please s...
Oct 20, 2020•35 min•Season 1Ep. 36
Send us a text Michelle Urso was able to find time in her absolutely ridiculously busy schedule to come chat about all the things going on in the PartnerPRO program currently. From Advisory Forums, IoT Specializations, CRM updates and training, she covered the highlights. It was great speaking with her today, so enjoy! Don't forget, RUCKUS Live is every Wednesday at 11AM and 630PM MST on YouTube. If you enjoyed this episode please subscribe to get notified about new episodes. If you have questio...
Oct 13, 2020•27 min•Season 1Ep. 35
Send us a text No, not real puppies...but you can win a free AP! Check out this link here: https://explore.commscope.com/2020_NAR_EN_EP_InboundMarketing_Adopt_a_Puppy_Promotion_07092020_Adopt-a-RUCKUS-Puppy.html Colleen is a Marketing Manager here at CommScope and she's heading up the give away program and helping spread the word about CommScope RUCKUS. Have a listen, we had a great conversation and besides, who doesn't love puppies?! Don't forget, RUCKUS Live is every Wednesday at 11AM and 630P...
Oct 06, 2020•25 min•Season 1Ep. 34
Send us a text Macelo and Bharath are popular around here, but that's because they are working on some really fun and cool projects that will certainly make your lives easier. We had a great discussion about Ansible and they really got me intrigued enough to start messing around with it and providing more information on it. Enjoy! You can find the ICX Modules here: https://github.com/commscope-ruckus/Ansible-ICX-Module-Releases Don't forget, RUCKUS Live is every Wednesday at 11AM and 630PM MST o...
Sep 29, 2020•31 min•Season 1Ep. 33
Send us a text Danah Ditzig, who leads our corporate communications, and Don Hansen, our Brand Manager came in to talk about taking 3 very distinct companies, and bringing them all in under one brand. I had a fantastic time talking to them as they are both great people who lead great teams. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For more in-depth training, plea...
Sep 22, 2020•32 min•Season 1Ep. 32
Send us a text Ryan is an SE here at CommScope RUCKUS. We were able to sit down and chat about a ton of different things, including municipal networks, K-12, and navigating through the pandemic in a way that helps us enable people across the globe. Have a listen, this one was fun as usual! If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For more in-depth training, pleas...
Sep 15, 2020•39 min•Season 1Ep. 31
Send us a text Dave comes by to chat about the RUCKUS Certification Program, and the new RCNA exam which is set to launch on the 21st of September. We talked about what goes in to writing the exams, and how much work goes in to keeping them up to par within the industry. If you're interested in taking the exam when it launches, follow the link to our training portal below. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggesti...
Sep 08, 2020•30 min•Season 1Ep. 30
Send us a text He's back! Bryan Harkins comes by to help lay some explanation down surrounding WiFi speeds, and how this can change the view of your home Internet package, or Internet speeds within the office. It's always a huge pleasure to have Bryan come by to chat. He's very passionate about WiFi, and I always learn something new from him. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruc...
Sep 01, 2020•40 min•Season 1Ep. 29
Send us a text Keri and Marilyn stopped by to talk about the new (and beautifully designed) CommScope.com website, and the mountainous task of bringing 3 companies data rich websites, in to one. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For more in-depth training, please visit our training portal at https://training.ruckuswireless.com Intro music by Alex Grohl, av...
Aug 25, 2020•29 min•Season 1Ep. 28
Send us a text Long time friend of the show Brian Stewart, our Master Instructor for the RUCKUS product portfolio comes by to chat about what we are doing with Live Streams. The conversation moves in to what the future of education and training could be, and it's a fun concept that should get the brain thinking. Enjoy! If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For...
Aug 18, 2020•54 min•Season 1Ep. 27
Send us a text Adam Cutts, Director of Program Management comes in and talks in depth about our OEM relationship with Dell and the vast amount of work his teams puts in to ensuring the products we release are successful not only internally, but for our customers and partners as well. It's great hearing him speak to the value his team brings to all of us from behind the curtain. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or sug...
Aug 11, 2020•44 min•Season 1Ep. 26
Send us a text Siva, VP of Product Management for the ICX product comes by today and gets us all excited about not only where the ICX product is today, but where it's going. Buckle up, it's going to get fun! If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For more in-depth training, please visit our training portal at https://training.ruckuswireless.com Intro music by A...
Aug 04, 2020•32 min•Season 1Ep. 25
Send us a text Jim Palmer, one of our Senior Staff Product Solution Architects comes in to chat with me, and boy oh boy what a ride this one was. Jim has years of experience in dealing with WiFi networks, and shares some stories of things he's seen, dealt with, and resolved over the years. If all of that wasn't enough fun, wait until the end when he recounts tangling with the Secret Service. Enjoy the ride. If you enjoyed this episode please subscribe to get notified about new episodes. If you h...
Jul 28, 2020•52 min•Season 1Ep. 24
Send us a text Hubie Vickers, Manager of Product Solutions Architecture swings by and talks about SmartZone, and we continue our API discussion from last week. Hubie is another passionate and seasoned employee that loves to talk about our products and technologies. He's also a great personality and a lot of fun to talk to. Enjoy this one, I certainly did! If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an...
Jul 21, 2020•35 min•Season 1Ep. 23
Send us a text Marcelo came in to talk about APIs, and all of the insanely crazy things he and his team are working on with them. This was a really fun conversation and you can tell how much Marcelo loves his job, and loves talking about APIs. I hope you enjoy this one and take advantage of the great work he has been doing. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com...
Jul 14, 2020•41 min•Season 1Ep. 22
Send us a text Chris Collura, our VP of Federal Sales joins me, and what a story he has. We talked a lot about the Federal space, and even Space Shuttles, Kennedy Space Center, and more. I really enjoyed talking to Chris and listening to his story, and I think you will too. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For more in-depth training, please visit our trai...
Jul 07, 2020•35 min•Season 1Ep. 21
Send us a text David Carlson is a Director, Technical Support Engineering and came in to chat about our different support offerings. We covered Watchdog, Bulldog and the differences in services between them. We also dug in to David's past experience a bit and it really outlines why he's such a great fit for his role. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For m...
Jun 30, 2020•36 min•Season 1Ep. 20
Send us a text Lisa Ludgate, Sr. Director and Melissa Czaplewski, Program Manager come in today and we talked about all things renewals. Lisa and Melissa outline how much they have worked to help enable our partners and customers and ensure that the renewals business is a well oiled machine. They are always a ton of fun to be around and full of personality. Enjoy! If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions pleas...
Jun 23, 2020•46 min•Season 1Ep. 19
Send us a text It's a distinct pleasure to be joined by SVP, RUCKUS Business, Pramod Badjate. Pramod stopped by to talk about the status of the RUCKUS business. We talked about him taking the reins and leading the BU, current status, and where we are going in the future. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For more in-depth training, please visit our trainin...
Jun 16, 2020•32 min•Season 1Ep. 18
Send us a text Jason Bawcom, VP of System Engineering, North America comes in to chat with me about how our SE teams are working with our customers to not only navigate through this pandemic using technology, but also how to set them up and be fully prepared should anything happen again in the future. It was very enlightening and heart warming to hear Jason talk about the passion his team has, and how much we care about our customers. If you enjoyed this episode please subscribe to get notified ...
Jun 09, 2020•34 min•Season 1Ep. 17
Send us a text Trevor Stevens, an instructor with CommScope RUCKUS Education comes in to chat about customer journey's and shares a great story about the RUCKUS product family. Trevor is a very talented instructor with years of SE experience behind him which makes his story, and the stories he shares quite special. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For mor...
Jun 02, 2020•54 min•Season 1Ep. 16
Send us a text Bryan Harkins, a CWNE and one of our talented instructors comes in for a 1 on 1 chat about WiFi design and the importance of it. Whether you're currently looking at your WiFi network design or not, this one is a great listen. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For more in-depth training, please visit our training portal at https://training.ru...
May 26, 2020•49 min•Season 1Ep. 15
Send us a text William and Caleb, from Spearpoint Associates stop by to discuss some of the awesome projects they are working on, and how Ruckus is in the forefront from a hardware perspective. We talked about their upcoming CBRS Auction Toolkit, Network-in-a-Box, SD-WAN with Wireless and Smart Cities. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to ruckcast@commscope.com. For more in-depth tr...
May 19, 2020•52 min•Season 1Ep. 14
Send us a text Our Ruckus Education Instructors, Bryan Harkins, Brian Stewart, and Trevor Stevens come back for a great discussion about WiFi6e. WiFi6e was recently ratified and the team has been looking in to the details and putting the pieces together so they can share with everyone what they know so far. This is part 2 in a multipart series. If you enjoyed this episode please subscribe to get notified about new episodes. If you have question, comments, or suggestions please send an email to r...
May 12, 2020•38 min•Season 1Ep. 13
