What A Great Swerve | Ian Stephens - 925 - podcast episode cover

What A Great Swerve | Ian Stephens - 925

Jul 09, 202559 minEp. 925
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Episode description

What do marine insurance, dodgy public speaking gigs at 16, and accidentally thanking a club for the use of their ladies have in common? Ian Stephens, that’s what. This chat was an absolute ride. We kicked off reminiscing about the speaker-fuelled high that was the TBOS conference (where I basically made 70 new besties, including Ian), and then the lad took us on a whirlwind tour through his speaking journey - complete with career pivots, tax drama, and the occasional metaphysical platypus. Ian’s got this wild mix of wisdom, wit, and war stories from the trenches of speaking and sales training. He broke down how he knew he was born for the stage, why being a broke creative sucks (but can teach you heaps). If you've ever wondered how to tap into creativity when your to-do list is screaming at you, or why the universe might tow your car to save your life, this one’s for you.

 

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Transcript

Speaker 1

She said, it's now never I got fighting in my blood.

Speaker 2

I'm tiff. This is Roll with the Punches and we're turning life's hardest hits into wins. Nobody wants to go to court, and don't. My friends at test Art Family Lawyers know that they offer all forms of alternative dispute resolution. Their team of Melbourne family lawyers have extensive experience in all areas of family law to facto and same sex couples, custody and children, family violence and intervention orders, property settlements

and financial agreements. Test Art is in your corner, so reach out to Mark and the team at www dot test Artfamilylawyers dot com dot au A and Stevens my new friend. Welcome to Roll with the Punches.

Speaker 3

Nice to be here, Thanks for having me on the show.

Speaker 2

My favorite memories from my recent trip to Queensland and three two day conference at the Tea bos the business of speaking.

Speaker 3

That's it, The business is speaking. Yeah, seventy to eighty speakers in the room. Was it was good fun.

Speaker 2

Like that energy was. I'm addicted to it. It was the energy and people in that room for a bunch of people that I knew five percent of online. That I'd never met in real life. There wasn't I don't think there was anyone there I'd met in real life before. And I just couldn't believe how much I felt like I'd just come home from a high school reunion or hang out with my friends that I always hung out with.

Speaker 3

Yeah. Well, a little shout out to Jacqueline Brooker at any given Tuesday, who hosted and curated that event. The business of speaking, I guess, you know, she really understands how to not only put on a party, but also the dynamics of either existing speakers or people trying to break in. And it's an interesting industry, you know. It's to have a tribe of people in the room that

are on the same page and aligned. Was really great because I've got to say to if my family, I've been doing this for twenty six years, but really my family does not understand what I do. You know, it's high level weirdness as far as they concerned. What do you mean You're a professional speaker and you make a living out of talking? I don't get it.

Speaker 2

So for you, was it the attraction to speaking that came or was it the knowledge that you got pushed into speaking. How did that evolve?

Speaker 3

Well, if we go back on my journey, I was a operations manager in the West Farmers Group over in Wa West Farmers Federation Insurance. So I'm a marine bloody insurance underwriter by trade, would you believe? So, you know, cargoes and ships and boats and in the insurance world. But they made me a supervise at a pretty young age. And I'll never forget. I went along to a training program called PERFORMAX back in like the eighties for leaders. Everyone in a supervisory level and above in the West

Farmers Group had to do this program. And again it might sound like high level weirdness, but it's not. While I was sitting in that room, honestly, tif there was just a quiet whisper. It wasn't like a voice in my head, but it was a knowing, like a gut feel raw knowing that that's what you're supposed to be doing, and that guy out the front facilitating that program, that's the sort of thing that that's your calling, that's where

you should be going. And I'd always enjoyed public speaking during my upbringing, so it was kind of a hint that that's the direction we need. I need to go in with my career. So you know, long story short, I said yes to a move east when we acquired Federation Insurance that took us Australia wide, because I just knew that making a living out of speaking and training, if you weren't on the East Coast, where eighty percent of the head offices were, you were going to be

spending a lot of time in aircrafts. And so I went east and that kind of I went east with West Farmers, but I was I knew and I had my eyes open for an opportunity to move into into speaking and training. Yeah, so that's kind of my back. Do you want to know when I love and I fell in love with speaking? Yes, I was a sixteen year old at a weekend hockey carnival. We're playing this

big event. We're down in Esperance in Wa and I just after we'd won the final, I happened to be off in the lou right, and that's when they selected who was going to do the acceptance speech. So who got dobbed in? Me? Because I wasn't there to defend myself, right, So with three hundred odd people all standing around, I've got to give a speech, and I was so nervous that I made a little fraudyan slip because we were

billeted into the ladies' clubrooms. We had our sleeping bags, you know, and we kind of just slept in there for the long weekend and played all these hockey games. But in my nervousness, instead of thanking the ladies for the use of their club, I accidentally thanked the club for the use of their ladies, And of course that got a massive laugh. The audience was very patient tolerant with me. I was only sixteen at the time, and I kind of got hooked on making an audience laugh.

And so, yeah, that was my first experience as a sixteen year old. So I kind of just was always open to opportunity to speak, and that led me into the training and development industry.

Speaker 2

It's funny when you look back. I was just thinking then, when when when did I start to appreciate it? And I think of the moments when my dad, who was not a speaker at all. I mean, he did a lot of things in his life and none of them are on a stage, but he would at family events, he would he would give a speech that moved the room emotionally and I just couldn't look like I was

just so moved by and captivated by that. And then I remember having a particular boss in when I was working in sales of a very small business, a small, little print business, and he would talk to us. He would give give it, not obviously not on a stage, but he would he would talk to us in meetings, and I just was really I was intrigued and captivated by his ability to motivate and shift and I don't know, impact people and influence people with his words, and I was I was terrified.

Speaker 3

Yeah, well, you know it's still the case that most people say they'd rather die than speak in public. But you know, I always tend to point out if I push you towards the edge of a cliff and say I'll either push you over or you deliver a brilliant speech right now, people will step up and speak beautifully, I reckon. So it's a skill too, and your dad obviously had that naturally, just to engage and shift people's thinking or stir them emotionally. And that's the power of

a great speaker. They're able to They're able people can see their own stories within your story. You might be telling your story, but I was taught by a mentor to always turn the mirror on the audience. So a lot of speakers when they're speaking can only you know. It's like they're holding their own mirror up and are seeing themselves as they tell their story. But occasionally, at the end of the story, the idea is you turn the mirror by saying something like, you know, when was

the last time you got King hit by life? As you're telling your story, but that statement turns the mirror. That question turns the mirror and the audience. You can see them kind of their eyes go up left right, they thinking about a time when they got King hit by life, And so suddenly they're relating to you, and you're becoming very relatable. So I love it. It's just an opportunity to engage and tell stories in a way that inspires and shifts people's mindset.

Speaker 2

Do you think there's anyone when we're not going to speak about speaking forever? Then we just happened to curious? Do you think that there's a type of person who wants to be a speaker but doesn't that can't Is there something unteachable there some people that are unteachable in that space, can we teach all people to be a great speaker?

Speaker 3

I believe the latter. I mean, I'm an educator and a trainer, and I'm also a master practitioner in NLP and ne're a linguistic programming So I'm a great believer in the fluidity and flexibility of people's limiting beliefs and their ability to learn new skills. So I think anyone can learn to speak better and more effectively. A lot of people just have to get that limiting belief out of the way that I hate speaking or I'm not

good at it. And so you know, when I'm coaching people in this space, it's how do you change their neurology and they're limiting belief first, and then equip them with some skills and talents to actually do the delivery and the speaking better.

Speaker 2

Yeah. Yeah, Now, when we were answering about you coming on this show, tell me how a bit of a story to tell?

Speaker 3

Well, yeah, I mean, you know, roll with the punches. I mean, it's it's just a good fit to me because a will will swing back to the metaphor and the prop I use a lot in keynotes. It's up on stage is my portable speedball stand. So like the Rocky Ball. If anyone's ever you know the Rockies, they're hitting his little ball on the platform, I take one of them with me and I use it as a metaphor of not only mastery, but of bouncing forward from

the punches that knock you around in life. But you know, I've also I've I've been through a couple of King hits that I can I can tell you about because it's I really do believe it's it's how you bounce back from things that happen to you that shapes character. You know, I often think of a lot of people can fondly remember, you know, old Mickey, Rocky's coach in

the first couple of movies. Yeah, well, you know, I can always remember him saying to to Rocky, it's like, you know, and I won't try and do his voice, but you know, bounce back. It's it's it's getting back up off the off the canvas. That's what shapes character. And the famous R Lee I always quote him, he said, champions just get up and they go one more round, and that's it. That's what distinguishes the you know, the best and the great from just the good is they

get up and they go one more round. So maybe we'll swing back to the speedball in a while. But when I when I first moved into the speaking industry, I came across a guy called Roger Anthony who had a program called Crocodiles not wader lilies. Right, you can't make this stuff up, right, Crocodiles not water lilies. But it was a metaphor for as humans, we're supposed to be like the crocodile. If we leave the aggressive nature of a crococide, a croc's a prehistoric survivor. It's outlived

just about everything on this planet. It's left over from the dinosaur era. About a cockroach is probably the only thing that's been around longer, right, And that's because a while the old croc is actually going through a five step process to ensure it gets its prey. So if we set aside the aggressive nature, it's actually following this systemic structure to increase the chances that it gets the weak will tobeast that's coming down to the watering hole

every day. Right, So a croc relaxes, then it observes its environment around it, Then it starts to manage and have a lot of patience and then it acts right. So Roger Anthony intour of crocodiles not orderly. So the principal character in his leadership program and self leadership program was called Romper the crocodile Ronpa Relax, observe, manage patients,

and then act right. And if you think about well, let me ask you the question, tif, where do most people in life do you think start on that process where you know, do they relax, do they observe, do they manage to have patients? Or do they go straight to act? What's the norm?

Speaker 2

Go straight to act? Mate?

Speaker 3

Absolutely? I mean you know, I've asked that question in twenty nine countries now and it's always overwhelmingly we just act and then we react to the results that we cause. So I find a lot of people go straight to act, then they go back and observe what they've done, and then they try and manage their way out of it. So we've got it all stuffed up. And if we were more like a crocodile, I'd achieve more of our outcomes.

And the analogy is be a crocodile, not a water lily, because water lilies look pretty, they act pretty, but they're floating around subject to the winds and tides, so they're reacting to everything that's going on around them in their environment. Where the wily old croc is very purposeful and deliberate in landing its outcome, so be crocodiles not water lilies.

And yeah, fascinating program. And in fact, when I first arrived into Victoria managing West Farmer's Federation Insurance, everyone about eighty of my employees had all done this crocodiles not waterer lilies program. And the thing that amazed me tip was the stuff had stuck. I haven't been on many training programs where like five years later this stuff has stuck and people are using the principles. So here I am the new manager. I've got my team of six

reporting to me. We're considering closing down one of the

branches in Victoria. And then Neil Trestata goes, well, I think we need to romper this, and I've gone, what you know, And then they taught me the romper principle, which made sense, and that got my interest up to go experience this crocodiles my orderlilies program that everyone had done and understand the language and the tools and the concepts, and Tiff, by the end of day one, you know, keep in mind, I've moved east looking for an opportunity

to get into speaking and training. And at the end of day one, having met Roger and experiencing his program, I started quizzing him about what was his vision for this and where was he going with it and does he need some help. By the end of day two, which happened a fortnight later, where in in depth conversations about the role I might be able to play for him.

And by the end of day three it was a day every fort Note over six weeks, I had made the decision that I'm leaving the West Farmers Group and I'm going to join Roger. And I was kind of I'm a planner, I'm out of insurance, I'm risk averse, so it's like, I'm going to resign next April. This was like October and then I'll start working for you, Roger.

But a month later it was like, you know, Tiff, when you've already made a decision to move on in your life, your mind's already gone, but your body's still trudging into work each day. And I just couldn't do it, so I handed in my resignation and like six weeks later, I was working for Roger. And that started an interesting journey because like three months later, I'm facilitating the odd

training program. I'm maybe doing the occasional keynote. I'm loving life now, living what I felt was my calling and my purpose. But I was also dead broke because I've got a young family and there's still all this money going out in the back door and now there's not much coming in the front door for a while. And so you know, that was an interesting time when you can't pay your bills and your wife with two young kids, is going, hey, how are we feeding the kids? This week?

The f post has declined again? Right, And I don't know if any of your listeners can relate to this, but if have you ever noticed that financial stress tends to magnify any cracks that exist in a relationship. Yeah, and long story short, my ten year marriage just crumbled and fell apart. So that was like a massive king hit, you know. Go on six months, I'm in business for myself now, contracting to Roger and crocodiles not water lilies.

I've fallen behind on my GST the ATO clean after a personal tax bill, you know, and and I joke with people that I was literally the four d's. I was now divorced. I was you know, I was desperate, I was depressed, and I was a demon supporter. It just doesn't get worse than that, doesn't drop it unless you follow Collingwood. No, no, no, let's let's not go there. Let's let's not get into all that. But you know, that's when I was really down and out. That that

that that period of my life. I kind of look back on it now and there was a couple of principles that I've learned from the CROCS program that I've used my entire life. Whenever, you know, whenever life has king hit me, I've managed to lean on them to to get me through it. Yeah. So that was probably the first time I literally had to roll with the punchers and they were coming thick and fast, you know, and I was thinking, do I need to go back into the insurance industry. I didn't want to. I'd put

my feet in the water of speaking and training. I jumped in head first in the deep end, and I loved it, and I didn't want to have to go back to a salary position in an insurance company. That felt like death to me. But what do you do? I put my resume out there and I started that process. But luckily I spotted an ad in the paper that literally it was one of those ticked the boxes ads. You know, do you have experience in managing a sales team? Yes?

Would you like to be an international speaker and trainer? Yes? And I'm going wow, It's like wow, and so yeah, another long story short. I ended up for three years working with a company called Marcureing International, who were a big sales training company in forty three countries around the world. And that's where I really cut my teeth on learning the art of training facilitation. But I also after three years,

I was the longest serving consultant. This was a big international consulting firm and they burned their people quickly, so you know, two years, I'm the longest serving consultant. So I made a decision pretty early. I'm going to learn from this, but then I'm going to go out on my own a second time and with some knowledge this time and do it right, which I did. In ninety nine, I left and went out on my own again. Yeah, so there you go. There's some of the times I've rolled with the punctures.

Speaker 2

Did you start building that before you left or did you? Could you not?

Speaker 3

Yes? No, Well, and from an integrity point of view, I think I built up like six weeks leave that they owed me. So I handed in my resignation and said, I'm taking you know, you've got three months notice, but I'm also I'm going to take my six weeks leave now. And I literally I didn't approach any of their clients.

I went out and I saw one hundred and fifty organizations across Melbourne who and I prospected and I just I did the activity and I ended up eventually doing business with about three that had definite training and development needs. And so this time I was smarter. I actually locked in a contract with each of those three to do twenty days of training and development for them across the course of the year. And so I locked myself in for sixty days with three, so three companies times twenty days.

But that left me the rest of the year to get out there and keep prospecting and build my pipeline. And yeah, so that's kind of how I got into it the second time.

Speaker 2

What did you learn? What was the most important things you learned in the working for a company an organization that made it work the second time?

Speaker 3

Well, it actually it actually didn't, Tiff. I learned very quickly that I never want to go back to working for Demand or the woman again. I reckon. Within six months. I knew that because there was a particular incident with the manager that I reported to, and it was like, Okay, I can't afford to walk out here today, but you have snapped rapport with me so badly. I don't trust

you anymore. Our values aren't aligned. I'm going to learn from this experience and set myself up to go back out on my own, but do it differently, in a smarter way this time. Yeah. So, I think the greatest lesson I got from going back in and working for our corporate in the training industry was that I never want to report to anyone again for the rest of my experience on this planet and for the last you know, since since I left them in ninety nine, I haven't.

Speaker 2

Yeah, I feel that in my bones.

Speaker 3

Yeah, but it comes with a new set of pressures. You are responsible for the revenue you create, You're responsible for the sales activity you do. You're responsible for everything. And if you've got any small business owners that are learning listening to this, it's like you've got to have so many multiple hats that you put on take off every single day. Right, I'm our sales manager, I'm our

business development manager. I have to put the hat on of being a facilitator and a trainer and sometimes I've got to put my keynote speaker hat on. The other times it's my administration manager hat. I mean, you name it advertising manager year. You've got to do it all when you're in business for yourself. So I think it takes a bit of resilience.

Speaker 2

Which is strongest hat and what's your least strongest hat?

Speaker 3

I think financial acumen would be my weakest. So I learned early have a good accountant. Have you know, someone handling the book keeping who knows what they're doing in that space, because I shouldn't be doing that type of work, right, And it's probably only in the last five years that we've got to the point where I now like I made a decision, Karina, and I made a decision there's

only three things I actually should be doing. And this to come across as egotistical, but speaking training delivering is one the sales and business development activity. I don't believe in outsourcing that to anyone else. You know, with speaking and training, they buy you. So I've got to be doing that. And then product creation, so creating programs, writing books, getting new e learning programs up at our portal, any

of that content creation stuff I need to do. But everything else, again not coming from an ego point of view, but it's below my pay rate. I shouldn't be doing it, so outsource it to someone who's a good at it. And secondly I get on with doing stuff that's around my gifting. Yeah, and probably the strongest hat for me given time, I very much lead into the marketplace being a salesforce effectiveness specialist. Having managed large sales teams, I

do a lot of salesforce effectiveness. My keynotes are usually around sales. I can do a lot of other things, but that's the point the end of the market that I go out and position myself as that's my selected available market that I that I talk to, so sales. When I've got my sales and business hat on that, that would be the strongest hat.

Speaker 2

Yeah. Is that your favorite or is that the one you're best at.

Speaker 3

Well, oh, no, I think content creation, author writing, creating E learning programs, designing a new module. That's when I'm in my happy place, right, That's that's when I can feel like you know, I won't, I'll just I'll just call it. That's when I feel connected to a higher power if we want to refer to that. That's when I can feel my all in being stirred when I'm particularly when I'm writing and creating. I think the sales business development hat is the one I've learned to be

very good at. I teach and educate in that space. So I have to just buy miror you know, I guess I want to walk the talk in that space. Yeah.

Speaker 2

I'm always interested in the creative space, being a creative and those of us who are managing a business, and how do you how do you cultivate and nurture creativity when business? Running a business can become all consuming and overwhelming and you're in charge of everything and it's very hard to switch off.

Speaker 3

Yes, yep. So I was having a conversation with a friend who's a speaker in Singapore yesterday and we talked about the power of time blocking so it's like at six am in the morning, actually doing what again, I'll drop a couple of principles in if you're happy, Tiff, we've already talked about Romp of the crocodile. Let's talk about Pet the cat. Pet, which is a cat see the link a pet cat. But PET stands for personal energizing time. It's time on your own, free of all distractions,

to actually connect in to source all the universe. But it's about just having some quiet time, to personal energizing time, to re energize yourself. So Roger taught me the habit, and look, I'm not perfect. I fall off the bandwagon some weeks, but I noticed when my life gets out of control, if I go back to doing a PET session, get up early, no interruptions, No one's up yet, no one's phoning me. I don't even look at emails. But I just take twenty minutes to think, to ponder, to muse,

to look at my diary of what's coming up. And it's like, oh, okay, you've got that program with NEOs life now in three weeks, Well what could you do there that really recognizes John Desports and the role he's played in your life over the years, because he keeps coming back to me from different companies, and it's like then some creativity flows, but you've got to set the environment to tap those creative juices. So for me, it's

that and pick it. Some people, evening people, they might do it at ten thirty, but I'd rather get up early, have twenty minutes just not looking at emails, not looking at social media, just sitting quietly, planning, musing, pondering and creating a space to receive inspiration. That's really what it's about. And then continuing on the time blocking theme. The current book I'm writing number seven, I think I said last week in the Gold Coast. I've landed on the title.

It's going to be How to Be Happy Without Money, and it's going to retail for thirty eighty nine hundred dollars right, Not really, it's called shift selling. It's about the new way to sell in a hybrid world, given we've been through COVID and a lot of people have to sell hybrid not face to face, and it's the combination of both now. And it'll be the book that

goes with my consultative selling skills program. But it won't get done unless I block out time like three times a week two hours just I do nothing else but focus on just writing that book and putting myself in the right state. And as an NLP practitioner, I'm very aware that your state of mind, and I'll click my fingers with that, because the state you're in impacts on your behavior and the results you start getting. So we're

lucky we've got a bit of space. But I have a particular desk in a corner in a room in a house that is my writing station. I don't do anything else there rather than write. You know, Karina pays some bills from there and does a bit of recipe planning from there. But when I'm sitting there, that environment, that space clicks me into writers mode quickly, right, And you can call this high level weirdness, but I'll do

it now. I spray a bit of you know, a room missed spray, and I get myself into the right zone. I put on a piece of music in the background that helps me just it anchors me into writing space really quickly. So I think the answer is to You've got to create the environment where that creative side of you can flow quickly, right and I do love that about NLP neurolinguistic programming. It teaches you that you can

put yourself in any state in a neurosecond. You just have to set the right environment and trigger a few anchors that put you there really quickly. Yeah. So yeah, that's what I do to create that environment to be creative.

Speaker 2

Yeah, I've found I have to toddle up the road to disconnect my computer from all this rubbish, take my little laptop up to the cafe and sit out in a quiet room in the back of the cafe up the road. And it's funny to me. So it's literally it's the same computer. Like I've literally still got the browser open with the thirty eight thousand tactics you'll there, but for some reason, in that environment, I don't click through them.

I don't think of all the other things. It's just me in a word document.

Speaker 3

Yep.

Speaker 2

Focusing.

Speaker 3

Yes, and and there's the keyword focus. When you put yourself in that same environment time and time again, your subconscious mind has been trained this is your focus zone, and so you get really focused on the one creative or whatever task you want to do when you're there, and you're able to resist that temptation to and we've all done it. We click on social media for one

minute and then I love that cartoon. I saw whether the lady's kind of clicking on social media, And twenty minutes has passed, and then it scans out and her husband's in a ditch, having come off the bike, you know, blood pouring out of them, and she's going, oh, yes, I was supposed to dial triple zero, wasn't I? And we do. We get distracted by everything and we go down these rabbit holes rather than lasering our focus on

the task at hand. So you've you've created what I call a laser zone, and it's for you, it's that cafe. For me, there's a there's a bench outside under a picnic cover close to where we live, overlooking the Malulaba River, and if I go there, I can focus on one particular task. So if I've got to write a proposal to a client or what I call an action plan, it's like I'll say to Karina, I'm just heading to the river office because I know that's the zone where I can just focus on that one task and get

it done quickly. Yeah.

Speaker 2

So late last year I went to India. I went to the Himalayas. It was the most amazing experience of my life. And when I came home. So because we've done hiking over there, I made a weekly ritual of going down every Thursday morning to the Dandy Kong's here in Victoria. And I had no phone, no input rule. It was just me and the walk, me and nature and it was and like I talked about it so much because the the busyness that we all live in. It was like every time it was an argument. Same

as when I used to do boxing training. Every time it was time to drive to training, it was like, I'm tired, I hate this around, why do I do this? And then you go and then it's amazing and it was like, oh, it's an hour's drive to the danding Oongs and an hour back and really busy, and you

could just go and walk on the beach. But it was every time I got there, you just have the eye would have this visceral response, right, I just feel my body shift in my mind would just and I just observe where my mind wanted to go for the you know, for as opposed to the rest of the week, which is directing that mind where it's going to go.

Speaker 3

Yeah, And I think the important thing there is nature, whether it is the beach, but there's something about getting out into the bush and just you're being with nature and grounding very very very important for that creative side of you. And I think just given all the business and the white noise, just to have a break from it it is important. But you've got to schedule it, and it takes commitment and it takes some discipline to follow through on it. Because easy to do, easy not to do. Right.

Speaker 2

Yeah, I like the little stories we make, and this might be a story or it might be real. But every time I went by myself, I came across an e kidnap And the second time it was walking, i'd walked past it and I stood in front of it, and it walked straight up to me and it put its poor it's hand I call it because it looks like a human hand in a glove, put a little hand on my shoe, and it looked up and I thought I was feeling. I was like, oh my god, this never happens. Oh my god, Oh my god, my God,

to my God. And then when it walked off, I looked went to look at the video, and I had taken a photo and not recorded it. But every time I went by myself, I saw on a kidnap and big. I went, all right, this is a thing, this is my spirit animal. There's something here like this, and it just made me. It was just something to anchor to to go. There's something in that. Do it. Sometimes we need something big, we need to have something bigger than ourselves.

Speaker 3

Yes, yeah, absolutely, a bigger vision as such. Sure, yeah again. You know, I keep referring to Roger, but the Roger Anthony crocodiles and my water lease, he had a big impact on my life. Be passed about maybe a decade ago, but every now and then, when I'm out in those sorts of environments, I'll see an eagle flying around in the sky. And an eagle was one of his principles about, you know, thinking big. That the king and the queen of the sky. Right. Have you seen the talons on

the bloody things so massive, right, and their windspan. So the eagle teaches us to have a bowl vision, to think big. And of course they've got amazing eyesight. They can see a little field mouse from three thousand feet right and down they dive and that tenacious you know, on average they strike fourteen times to get their prey, so that tenacious little buggers as well. And yeah, I always see you know, And I don't know if it's right, but I reckon maybe the eagle is a spirit animal.

And I just I get a nice thought from Roger's visiting, Right, Roger's got a message for me, just to get out of the minutia and chunk up and have a look at the bigger vision you're trying to trying to achieve.

Speaker 2

Yeah, what practices do you have? Four? I guess in with shaping maintaining your mindset.

Speaker 3

Two things and unapologetic plug for the book shift mindset. Yeah, it hasn't It hasn't f It has an F in the word shift, right, because what we don't want is a shift mindset. We want to shift our mindset. We don't want an fless shift, as I'm always saying. So in there I talk about a couple of strategies. One is one is mind control or mind management. So your conscious mind and a lot of people go to the grave without understanding this. Your conscious mind controls your subconscious

It always has. For example, I say to U TIF that's a lovely yellow singlet you're wearing today, or jumper, and you, at a conscious level you go, but my jumper thing is actually black, it's not yellow. So you manage your mind and you flick that thought. And you've had that ability ever since, you were able to challenge things and ask why. That's when kids are developing their conscious mind and because I said so doesn't cut it anymore. Right. Have you got kids?

Speaker 2

No? Hell? No?

Speaker 3

Hell?

Speaker 2

No fur kids, but they're challenging right.

Speaker 3

Yeah, we've got fur babies as well, but I've also got two from my first marriage at are now thirty one and twenty seven. But when they get to about age three ish, they start asking why all the time, and because I bloody said so just doesn't cut it right. You've got to explain things to them. But even to this day, you've had the ability to flick out a

thought and replace it with something more resourceful. So even when I'm down and out and king hit by life and I'm divorced and I'm desperate and I'm in debt, it was always flicking out that mindset of I'm a loser and replace it with I'm learning from this. There's a lesson in this and this is going to shape real character and stories I can talk about. So it's literally that mind mechanism incomes a negative thought, flick it

out and replace it with something more resourceful. And people say to me, it can't be as simple as that, and yet it is. It is just that consistency of stop saying negative shit to yourself. You know, you're the one who puts yourself down so many times during the day, and if you just court yourself and stopped and flicked it out, right. So I grew up on the back

end all three boys did. I think. I mentioned it last week in the Gold Coast that Dad would look at you a certain way when you've done something silly that he didn't agree with, and he'd go, faired income, son, you are studying to be a bloody idiot, right, And this was like fairly constant. We joke about it in our family. Now you've only got to do something a bit a bit weird and someone will go feed income. You're studying to be an idiot, right, and we quote Dad.

But it also came with a cost because when West Farmers made me a leader and they put me through an EQ intelligence test, and I debriefed it with the psychologist. Now, yeah, you know, I'm not up in the top five percentile of intelligence on this planet, but apparently I'm no slouch either, right, And yet when he shared my scores with me, I went, oh, no, I think you've messed this up because I'm not that bright. I'm not the sharpest tool in the tool shed, right,

I'm studying to be an idiot. So I'd taken on this subconscious stuff all my life, and that was surprising when he pointed out, like, mass is not my strengths, tiff, I think I was only at the sixty fourth percentile on mathematical intelligence, but verbal I'm in the high seventies. So okay, I'm a speaker, so that kind of makes sense. But your creative intelligence, I'm like up in the mid to high eighties. So again, I'm not a neuroscientist, but

I am quite creative. And that was a real defining moment for me when I shifted myself talk about perhaps what's potential if I apply myself, So flicking out those old, deep seated things and limiting beliefs you've taken on and

replacing them with something that's more resourceful. So instead of the oh, God exercises a chore until you replace that with it'll take a little bit of commitment, but twenty minutes in, I'm going to be feeling great, right, And that's the mindset that gets you out of bed and into the sports shoes and off to a gym or off to the nandy dongs in your case. Right. So yeah,

that's the first thing, control your mindset. And the other principle that Roger and I talk about in our first book, The Seven Step Pathway to Mastery, really based on his crocodiles not waterly self leadership program is the swerve principle. So it's represented by a platypus. So if your listeners just I'm sure they've seen a platypus through glass in a zoo for example, or on the television, you watch them. They are constantly swerving around rocks and longs. They just

turn obstacles into a game. It's like how they entertain themselves and pass the time. And there's a lesson in that, how do we view every obstacle, every punch that comes our way. We can roll with it better if we just see it as an obstacle, not a king hit as such and swerve our way around it. So the way I teach this is like, imagine you're in traffic and it's a bad day. Something's gone wrong in Melbourne traffic where you are tif it's taken you forty five

minutes to go what normally takes fifteen. You know, and you need to be somewhere for a critical nine o'clock meeting perhaps, and like you just know, there's no way now you're going to get there. You're probably going to be a good twenty thirty minutes late. So stress. But if you go back in time, it was when the alarm went off this morning and you hit it and went, I'll just snooze for seven more minutes. I get away with that today, I'll be fast on my preparation process.

And you doze for another seven minutes. Now, I deliberately don't say sleep, because I find this fascinating human behavior. We hit the snooze button and then we lay there for seven minutes, not getting any more sleep, but justifying why we can do it. And then we hit the snooze button another time. And if you do have a partner, significant other, spouse, all of a sudden there's a foot in your back, kicking out of bed, saying come on, you're going to be laid again. So now you're under pressure.

You're not going to have a nutritional breakfast. To break the fast, you're gonna you know, you're going to munch down an unhealthy muster and on your drive to work sort of thing. So, and who's put you under all this stress you have by your behaviors and your decisions and you and your mindset. But back to the story. We're stuck in traffic. You finally get up to sixty

kilometers an hour. After an hour of this, you're you're bridging seventy, you get up to eighty, and all of a sudden, another vehicle, bus, truck, car, motorcycle cuts you off in traffic. Now what do you reckons The normal reaction.

Speaker 2

To this tip unsavory language.

Speaker 3

Absolutely, and a bit of European sign language. You're trying get up beside that person to give them the hairy eyebrow and wehear and curse at them and let them know you're not happy with them, Which is really interesting behavior because you're giving away the only thing you've actually got control over, which is your mindset. You're giving it away to someone else, and they're going to turn left or right or get off of the next exit, and you're never going to frigg and see them for the

rest of your life. And yet you've let them affect your state of mind. So here's I put this challenge out to everyone. I get to speak and breathe the principle to here's the challenge for your listeners and for you tip and my wishes they come true. I'm a good manifesto. So I'm going to put it out there that everyone will have swerves over the next few days

where people will cut you off in traffic. Now, there will be no accidents, there will be no bingals, but you will have to break to avoid a collision because people cut you off in traffic. It's going to happen. And what I want you to all do when it occurs is you have to say out out, whether you're in the car on your own or with others, you have to channel the platypus and you've got to say what a great swerve and actually congratulate them on the quality of the swerve. Right, And you've got to be

You've got to be really authentic about this. That and genuine in like the mindset is, I couldn't have pulled off that swerve and executed it with three weeks practice. You just did that beautifully right, and you watch You're confuse the hell out of them because they know they've cut you off. And when they look in the rear vision mirror, here's a person who's staying calm, collected, and in control rather than getting stressed out. And you've used

the swerve principle. What a great swerve represented by the swerving platypus, anything that hits you from left field in life, what a great swerve, right, It's an anchor, it's in any terms, it's a reframe. You're actually looking at it

through a different lens. Right, Because normally, when we do get to that meeting just in time to be half an hour late, right, someone actually says to you a tiff, oh, good morning, And because of what's happened to us, we go who said, it's friggin good, right, and we're in a lousy state. Whereas when you go, what a great swerve, right, you stay in a good state and you're controlling your

own mind. And Karina will attest to this. I've had police pull me over because I'm fifteen kilometers over the speed limit and you got fine. But once he's written me the ticket and I know I've got two hundred and fifty dollars to pay and three demerit points gone, Karina will attest to the fact that I've gone, what a great swerve. Right. I can't control what's happened. I can control my attitude to what's happened. Yeah, this is

really important. You can't control your first thought. But when I met Karina for the first time, she'd done some work on all this stuff, and she stretched, you can't always control your first thought. You've got total control over your second one. Yeah, yeah, So what a great swerve.

Speaker 2

Yeah. I remember in COVID when we were having our awesome Melbourne lockdowns where we could leave the house one hour day and couldn't go other than five kilometers, and I ducked over to the supermarket grab some stuff, you know, like there's no one around because everything's closed but the supermarket. And I'd come out to my car and it had been towed away because it was in I didn't realize it was a fifteen minutes own because and it was

just like but you know, what I remember. I remember going one, how lucky that because I'm watching in our community pages where people are asking for work because they can't pay their rent, And how lucky that I can afford to absorb this major inconvenience minor inconvenience. But also I remember thinking, we never think about that, maybe, like imagine if when the worst thing happens, we always think about the better options, And it's like, what if that?

What if I had got in my car and drove down and then at the intersection someone wildly slammed into my car and I had this major accident where I end up being severely injured.

Speaker 3

Yep, Like I'll.

Speaker 2

Never know that, but maybe that maybe that was the alternative, and the world just went well, if we towe this car away, that won't happen. You just get a few hundred dollars to pay the toe people to get it back, ye, end of story.

Speaker 3

It's a great swerve, but it could have been the catalyst that avoided me even bigger swerve exactly. And that's I think a belief that I was espousing during the whole COVID and the lockdowns and Victoria Melbourne. You did it tough, but compared everywhere else in Australia. And it

was a great swerve. So there's swerves and then there's great swerves right that you're kind of through gritted teeth go, well, that was a freaking great swerve, but you're still practicing trying to reframe it and see the good in it. And I was saying to people, I actually honestly believe that the universe has got your back. It's actually working for you, not against you. So that's the position you took that maybe maybe this stopped me having a horrific accident,

so I'll be grateful for it. And that's what the swerve principle helps you do. Reframe and look for the good in it. It's always there. You know. Nanna used to say one hundred and two and a half she lived to and I remember her saying this, so dozens and dozens of times, every cloud has a silver lining, right,

That was her version of the swerve principle. Yeah, and you know I've been through Okay, it's ten years ago now, but you know, Karina and I got king hit by some bad tax advice and next minute there's an ATO bill again, and then there's a company tax billin. Before you know it, there's this debt that has to be paid, and without knowing it, the ATO hasn't responded to the

correspondence and the suggested payment plan. They just put our company into liquidation in the federal courts and wound us up. And it's like, my god, what a great swerve, right, and having to go through all go through all that being king hit by life again and there was a pattern there that I had to learn that bit about financial management and have some good people around me to look after that because I wasn't doing it, you know.

So swerve's just coming left, right and center. But you know, in that moment Tiff, we when Dad passed, he left a little bit of money to each of the boys, the three of us and their partners, and it was enough to pay because we've been king here and had to sell everything to get out of this debt, and we wanted to own a property again. Dad had probably funded us the equivalent of whatever the stamp duty would be on this purchase, but we didn't have the twenty

percent right too. But we went and found this house anyway, the one we're living in now, and loved it, fell in love with it way out of our price range. Anyway, we didn't have the money, but you know, we just said to the real estate agent, look, we've got the stamp duty. We can put down a bit more money in about three months time, but let's get creative. Can

the owner look at some creative options? And long story short, we bought this home with twenty five grand down, We paid the stamp duty, the owner stumped up some vendor finance for three years. When COVID hit the property went up by forty percent. We refinance paid him out his twenty percent and still had good equity in the home. Now, if we hadn't been keing hit by life like you and your Ka Tow, we would never have asked the

question are you open to some creative options? We would have just struggled on trying to raise the money eventually. But we would have missed this opportunity. And for him, he'd sold this house, they'd backed out twice, he had to move it because of some other investments. But he didn't need all his money, he just needed a decent lik of it. So it was perfect timing. And we had rented for eighteen months in NUSA, not twelve months.

If we had a lease for twelve months. We would have been committed where we were for another six months when this house became available, but because we had an eighteen month lease there, it was like divine timing. All the stars aligned, the universe had our back, and if you operate to that, you can to bring it back

and close it out. On your title of your show, you know, roll with the punches your podcast, I think rolling with the Punches a lot of it is about mindset and being prepared to just roll with the swerves, look for the good in it, and there's always the next step there somewhere.

Speaker 2

Yeah, your race, You're amazing.

Speaker 3

Now.

Speaker 2

I love watching you on stage. You were you having a very very and I say this honestly have a very very magnetic stage presence, and as a person in the speaker in the crowd at that event, your ability to show the very best in that style of craftsmanship and also point out the moments that we might miss

was just a really great experience for me. Like I've raved about it quite a bit, said to so many people, Mate, I would I would be a speaker in for sales of all things if I could, you know, if I could emulate what Ian Stevens did on stage, like so great, thank.

Speaker 3

You for the feedback. It's that was confirmation for me that my people, you know where I love playing as we would be speakers or trainers, speakers, mcs, facilitators, you name it. But they're looking to up level and take it another notch. And that that was my that was my ideal audience and I had a blast. So I'm glad it went over well. And yeah, I appreciate your feedback.

Speaker 2

Amazing. Where do we go to online to stalk you? Follow you by your books and do the thing?

Speaker 3

Look, the easiest thing would be Ian Stevens with a pH. Ian Stephens speaks dot com and that will get you to my books and yeah, you name it, and thing about what I do. So Ian Stephens speaks dot com with a p h in Stephens, not a vyeh. I've got a p H. I've got a p H. I'm just working on the d D.

Speaker 2

I love that. Thank you so much. Thanks everyone, go check it out. The links will be in the show notes if you want to check out Ian Stevens and we will see you next time.

Speaker 3

Thanks Steve.

Speaker 1

She said, it's now never I got fighting in my blood,

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