Interview: Rob Walling of Drip on Prioritizing Customer Success/Onboarding as a Growth Strategy
Dec 17, 2015•38 min
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Episode description
Rob Walling, founder of Drip, talks with us about his recent focus on customer success. He believes there is a middle-ground between 100% self-serve, and high-touch onboarding, and he's hired help to find it.
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