Hey guys, welcome to another episode of the Rocket Chiro Podcast, the business and marketing podcast for chiropractors. My name is Jerry. I am your host. I'm a former chiropractor. I help chiropractors with websites and SEO. I help new chiropractors get started. Stuck chiropractors get unstuck and I host this little podcast. So thank you for listening. Thank you for subscribing. I appreciate every one of you. We're going to talk today about asking for reviews.
and answer the question if you're a chiropractor and you want to get more reviews, like what are the best ways to do that without sounding desperate without sounding needy and some of those kinds of thoughts that maybe we would have about that as chiropractors. we're going to unpack that in this episode.
Now, before I get too far into that, I do want to remind you that if you want a better chiropractic website that is new patient focused, I would encourage you to go to Rocket Chiro and check out my chiropractic websites. If you have a website or you are one of my website clients already and you would like some additional help with local SEO, I focus on the Google maps, been getting some really, really good results lately with my local SEO clients.
And if you want help with that, it can be a great way to get patients, more patients from Google by investing a little bit in local SEO. If you're just getting started or you're feeling stuck, check out my next step program. It's a great way to go beyond the podcast, get some additional help from me. get some contact with me and just sort of get unstuck, get headed in the right direction. That's what Next Step is for. All right.
So, one of the things that goes along with local SEO is the whole idea of getting more reviews. And it's not the only thing that matters. I, I'm not exactly a hundred percent sure how much reviews matter because it sort of overlaps in a lot of different directions. Cause there's two thoughts when it comes to local SEO, uh, are two things that are important. One is just being found. Like you have to be found. Otherwise, people aren't going to ever choose you.
I mean, you could be the most compelling, amazing, interesting chiropractor in the world. If nobody finds you, then it doesn't particularly matter. On the flip side of that, if everybody found you, let's say you're the only chiropractor in the area. so anyone looking for a chiropractor, they know that, hey, you know, Dr. Jerry is an option. But you're kind of a weasel. Everybody knows you're a weasel or you're incompetent. And everybody knows you're incompetent. or whatever.
mean, that's obviously an extreme example. But if that were the case, it doesn't matter that everybody knows you, they're going to go to a different town, they're going to drive further away, they're going to avoid you. So the two things that you really want from a local search standpoint, getting new patients and whatnot, is you want to be found and you want to be compelling. And when I do local SEO for my clients, like those are the two things that I'm focusing on.
Like I want their rankings to improve, but it's not just that. I've seen clients that have gotten more new patients from Google, not because their rankings improved drastically, but because we presented them in a way that was more favorable. So the people that were finding them were choosing them. And so those are sort of the thought processes that go into that. And when we take that into consideration, it brings us to reviews. reviews do impact where you show up in the Google Maps.
It helps Google understand what your business is about. It helps Google know that people like their experience with your business. It helps Google know that you are actively helping people and growing because people are continually adding reviews to your Google business profile. So there's an SEO element. If you look it up, you're going to see numbers around 15, 20 % of how it affects. But the other aspect of it is Those reviews impact a person's decision-making. So this goes beyond the search.
This is why reviews actually affect both of these things. You can't just talk about reviews and say, well, get a bunch of reviews and then it's going to help your search. Yeah, it does, but it also helps people make a decision. Now, if reviews are older than like six months, they do tend to lose a little bit of that pull, that little bit of that transfer of trust. that assurance that someone gets internally that I have found the right chiropractor.
So if you're not adding reviews on a monthly basis, even if it's just a few, you're probably going to hurt yourself long-term from a conversion standpoint and even from an SEO standpoint, because if the chiropractor down the road, even if they have 50 or 60 reviews and you have 250 reviews, if they are consistently adding, you know, five and 10 reviews a month and you haven't added any in six months, you better believe that is going to affect your rankings.
the starting point for talking about reviews is just understanding why they're important. It helps people make the decision that they found the right chiropractor. It helps Google feel confident that Google can refer to you, which is all that Google is, is a referral source. It's essentially today's modern referral is the uh review. And so if you're someone who wants to have a practice, especially if you're someone who says, I want to have a referral based practice.
mean, I did a podcast recently talking about having a referral based practice. If you want to have a referral based practice in this day and age, you have to focus on reviews. Like you're being intellectually inconsistent. If you are not focusing on reviews and you say you want to be a referral based practice, because that is part of what it means a lot of what it means nowadays for having a referral based practice. So reviews are really important in a lot of different aspects.
The thing is though, I think a lot of chiropractors know that they know on some level that reviews are important. And I think one of the mistakes that we can make about like when someone decides like, I'm going to get more reviews is I think sometimes we get stuck into this pattern where we're looking for a shortcut. We're looking for a kind of a no brainer, simple, straightforward. Like I just want more reviews. Like I don't want. I don't want to worry about it.
I don't want to have to put it the work. I don't want to think about it. just, I just want more reviews and there are tools that can help you out and like the review software and things like that. And even, even reputation management services and stuff, which I've done for clients. Like that's, that's something I'm okay with, but you have to have to have to understand that really getting reviews is about a lot of elbow grease.
It's a lot about what happens on your end, even if you're using services and even if you're using tools and even if you're using automation to get more reviews, if you're not doing the stuff on your end that matters, those things become very inefficient.
And I guess that's sort of my way of saying, if you're looking for a shortcut that just doesn't require any sort of effort or energy or change on your part, and you could just throw money at it or hire someone to do this and it's going to all be fixed. You're probably thinking about reviews wrong. Reviews are very relational and it could, come out of your relationship and out of doing a certain things consistently well. And I don't mean just your care. mean the process of asking for reviews.
So why do chiropractors struggle with asking for reviews? think one simple thing is that they're busy. Um, it could just be as simple as that. has nothing to do with anything other than you kind of just want to be a chiropractor. You want to take care your patients and you're not interested in doing all these other things, or you just don't think about it because there's some other fire that you're putting out. So I totally understand that. It could be that it feels self-serving and salesy.
That's probably more of a mindset than anything else, or it's the way that someone has taught you to do reviews. But I get that being an introvert myself, like I don't like conflict and I don't like having awkward conversations. I avoid them if I have to, and I don't like. feeling like I'm being salesy or being self-serving because it just makes me feel icky and it gives me anxiety. So I totally understand why that would be an issue. And I'm going to kind of tell you some ways around that.
And not having a system in place. I see this all the time. I think chiropractors for the most part don't have systems in place for Lee having reviews and they just hope that it's going to happen, you know, or they wait for them to happen. And I got to tell you, Even if you do everything right, most of your patients are not going to leave reviews. And I don't know what the actual number is. mean, it's probably 30%, maybe 20, 30%, 40 % maybe I wouldn't say 50%.
I think that's probably the point where I would say that's that number is way too high. But if I'm just guessing, I'm going to say best case scenario, 20 to 30 % of people are going to leave reviews. That's if you do everything right. If you're sitting around just waiting for people to leave reviews, that number drops down into single digits.
You're just and so having a plan Having a system in place or even paying for reputation management or using some sort of review software or something like that What you're really trying to do is maximize the most out of that 20 or 30 percent you're trying to get a hundred percent of that 20 or 30 percent sort of a nerdy numbers way of saying it
Let's talk a little bit about a mind shift, mindset shift when it comes to reviews, because if you've ever struggled with the idea of, just feel salesy or feel self-serving, then you have to kind of reposition your brain and just understand that the reviews that you're asking for are your way of helping other people.
It is, if you don't get those reviews, if you don't ask for that review and you don't ask someone to share their story, It's entirely possible that someone you could help isn't going to be able isn't going to find you. And as a result of that, or they're not going to choose you. And as a result of that, they're not going to get the help that they need. And so if you believe in what you do, like I'm really good at being a chiropractor, I really can help people.
you believe that you're the best option or one of the best options in the area. And hopefully you feel that way about yourself. Cause if you don't, would encourage you to work harder at being excellent, but I'm assuming you think you're one of the best chiropractors in the area. And if that's the case, you have to think about reviews from the standpoint of this is helping me help other people.
This is giving me the opportunity to not only grow my business and provide for my family, which is great. There's nothing wrong with that, but it's also helping giving me the opportunity to make a difference in in a patient's life and in a person's life. uh If people are really happy with their care, like if they've had, and generally it was going to be a combination of they're happy with the results or they had something unexpected happen or some combination of the two things.
Those people are generally going to be happy to leave a review and the only people that wouldn't do it necessarily and that are in those situations. I shouldn't say the only people. The people that sometimes give you the most resistance are people that they've never left reviews. They just don't know how to do it. And there's sort of that new barrier, which sort of takes us to another point, which I'll make here a little bit later, which is you do need to make it easy for people.
Cause if you don't make it easy, asking someone to do something for you that is essentially inconveniencing them and not making it easy is just you being stupid. Like that's dumb. Don't do that because you when you ask someone to do you a favor, and then you make it hard, you really don't want them to do do you a favor sort of a general way of thinking about favors.
So also say this one of my things that I have kind of believed for a long time when it went with my own practice and ultimately even with how I coach chiropractors is that things are weird when you make them weird. There are aspects to practice that are a little bit strange, sometimes certain techniques. are a little bit awkward and weird. I went to Logan and Logan basic is squarely falls into the category of something that's a little awkward and weird.
But I've also had Logan basic done by a practitioner who's really good at it. Like that's what they do. That's what they that's how they practice. And I've had it done. And it wasn't awkward and weird because they didn't make it awkward and weird. Now your friends in class make it awkward and weird because you know, your children and you're stupid. I made it awkward and weird because I'm a child and I'm stupid.
So, you know, if we use that as an example, if you take your practice, there could be things you do in practice with, you know, one of my clients does the balloon up the nose thing and you kind of pull it out and whatever, actually have a few clients that do that. And that nasal release technique or whatever it is, like that's kind of weird. Now, if you make it weird, it's going to be way worse versus if it's just the way it is.
When I did knee chest, when I was in practice, like it's kind of awkward asking someone like, Hey, get on your knees and bend over and turn your head. I'm going to punch you in the side of the head. Kind of awkward. So you have to be comfortable with the decisions you're making and the things that you're doing. And if you're putting off an awkwardness about it, you're going to make it awkward. So the reviews fall into the same category.
So this is why mindset and you guys know, I don't spend tons and tons of time talking about mindset, but if you have this weird thought about reviews, and you're going to be awkward about it, it's going to be awkward and it's not going to be okay. So just understand that if it's awkward, it's probably because you're making it awkward, not because it actually is. I think it's good to have a system in place to make sure that you aren't being annoying or that you aren't missing people.
And now that's assuming the system isn't annoying. Like some people have like review waves really popular and I'm not saying review wave in and of itself. I'm not saying it's review ways fault that it can be annoying, but it can be annoying. Like there's a lot of chiropractors that use it and they sort of have it maxed out or it's like every single time a person visits every time they schedule whatever, like they're getting texts. Or it's like, how was your experience? How was your experience?
How was your experience? How was your experience? For me personally, that falls squarely into the category of annoying. Now you may not think so. You may have a bug them until they unsubscribe approach to reviews. I think relationally, that's probably not a great idea. So I would just say I would caution you against going all out just because you can text the patient every single time that they're in. That doesn't mean that you should. And so the extremes are going to be this.
If you have a system in place, assuming you're comfortable with it, like how, when are you going to reach out to this person? How are you going to reach out to them? and, and having something like a plan in place, if you have a plan in place that you're comfortable with, what that makes, what that assures is it assures that people don't get missed. we forgot to ask because that's one extreme.
And the other extreme is We forgot we did ask already 10 times and we're harassing this person because you never want to turn a positive experience into a bad experience because you're bugging people because that can happen. So just just be aware of that. So the system should be there to guard you against those extremes.
If the system is harassing people all the time dial it back a little bit because I know you can at least with review wave I know you can kind of dial it back and I don't know all the settings because I'm not a review wave expert. I've never actually used it. I just I've talked to bunch of people who have used it and I know that it can kind of be annoying sometimes. Probably not their fault. It's probably the settings.
So last thing I'll say is this, as far as mindset goes is you shouldn't be afraid of negative, negative feedback. Sometimes chiropractors really obsess about like they're, they're, they're trying to make sure that I only want to ask people that are having a great experience and have a positive day and have a, you should take advantage of those. And people have a good experience when they have a positive day and they're like super excited.
Like those are like, hey, that's low hanging fruit, take advantage of it, ask for review. But having a system in place where it's like, hey, when we do a reval, we ask people for reviews or on their X number visit, we asked for review. Or, you know, we're using reputation, reputation management service, and every month or two or so we reach out to people every once a quarter, we reach out to people, you shouldn't have to worry about getting negative feedback.
Because if, like, first of all, some people are crazy. And those people are going to leave negative reviews no matter what, because they're crazy. It's entirely possible. There's a misunderstanding. I've seen this happen with some of my clients. Like one of my clients a couple of years ago had a person that had a really negative experience. And probably because, I mean, I'll admit my client is not the, he doesn't have the greatest bedside manner.
Like he can be very blunt, which if you're a thin skinned, you're probably not going to like him as a chiropractor. And. This person had thin skin and left a negative review. And then this person went and got like a bunch of their friends to leave a bunch of negative reviews too. It's like, but you could actually respond to those in a way.
And this is a whole different conversation about how to respond to negative reviews, but you could respond to those in such a way that the average person can read this and say, ah, this person's being a Karen. Like this person's crazy and it doesn't actually negatively affect you. So. the crazy stuff.
Oftentimes, the person you want to attract as your patient who probably is going to read the negative stuff, could read that and say, Yeah, this seems like someone who's being picky, someone who's being ridiculous. ah On the flip side of it, if you did mess up, it's good to know you messed up. I don't think it's good to live in a world where everyone agrees with you and everyone tell compliments you constantly like I like compliments. I like to be told I did a good job.
But if I mess up, like don't you want to know that you messed up? Like don't you want to know that if you have a blind spot that someone that you find out about it like and negative reviews can do that. It's hard sometimes I think to really to read that and go, okay, there's something there. Because oftentimes they're written in a way that it's maybe unfair, but there can be something there. And I think the bottom line for all of this is just don't, don't be afraid of that.
Cause and I'll tell you this, having worked with a lot of chiropractors, most chiropractors don't get negative reviews all the time. It's usually really, really rare. And more often than not, it's a misunderstanding. And so I wouldn't be afraid of negative reviews. So if there's something in you that's sort of saying like, I just don't want to get a bad I don't want to get a bad review.
And that's keeping me from asking or putting a system in place or reaching out or being more aggressive with reviews. Then I would say one, you're probably thinking about it wrong. And two, if you aren't thinking about it wrong, like you are getting actual, there's a danger of you getting negative feedback, you should really look at what you're doing and stop acting in a way that would get you negative feedback. And I'll say this about this and then we'll kind of move on.
I had a guy that reached out to me about doing reputation management. And this was, this was a few, this was years ago. This wasn't recent. And I looked at his stuff and there was negative reviews. He had a lower rating than what I typically see with chiropractors. I went through his stuff. I was reading his stuff. I was reading the reviews and I came to the conclusion. This chiropractor needs to change what they're doing. Like this chiropractor needs to end.
were not being honest with themselves. They were just blaming the patients and it was just this and it was that. And I never ended up working with. the chiropractor because the chiropractor didn't want someone to say, Hey, like my job, if you want me to get you more reviews, my job is not to get you more positive reviews and to filter out negative ones. My job is to get you more reviews. But if you're doing things, it's upsetting people. You're going to get more negative reviews by hiring me.
He didn't want that. He wanted to continue to do things that he probably shouldn't do. And he wanted someone to help him get positive reviews and disregard the negative stuff because he didn't want to hear anything negative. That's not a good way to practice. That's not a, that's not a good way to be as a human. You're not going to grow if you don't ever know. I'm a poet and didn't know it. So don't be afraid of negative reviews. Negative feedback, negative reviews. Okay, so what actually works?
uh There's no secret to reviews. There just isn't. I mean, I'm assuming you're doing good work. I'm assuming that. And if you're not doing good work, do good work. You guys hear me on the podcast all the time talk about excellence, be excellent, be great at what you do. Like chiropractors are awesome. They're more awesome when they do awesome work, like be awesome. But here's going to be your here's your recipe, make it normal. So review should be a normal part of your practice.
Like you bring it up early, having posters, having information on the walls, asking for reviews, having QR codes, publicly thanking people that leave reviews, like sharing reviews on your social. Make it normal. And I could do a whole pod. I could do multiple podcasts about that, but make it normal. If, if you ask somebody for review and that's the first time that thought has ever crossed their mind, they never even heard of the idea. Then you have not made it normal.
Creating an environment where reviews are part of the culture is incredibly important. And if you are paying someone to do reputation management or using software and everything else, and you're not creating a culture of reviews, you're spending a lot of money to get less results. Create the culture, then put the systems in place. They work together. uh Ask at the right time. So here's the thing about timing.
If you ask people for reviews right away, you get reviews that are like, doctor was nice. Um, the staff was kind, uh, the crazy thing about my docs that are in Australia, like you guys can't, uh, you guys can't post reviews on your website. Even third party from my understanding, I could have the laws wrong. My understanding of the law is you can't post reviews that have anything to do with clinical stuff.
So when people, the transformative reviews that you typically would like, which would be, you know, the, argument for ask, like waiting a little bit before you ask for a review, because if you ask somebody in the beginning, they're going say nice doc. The place was clean. The doc listened. The staff was friendly. There's nothing wrong with that. That's fine. But the stuff that really moves the needle is like I was miserable and now I'm not like I, my back was killing me and I'm better.
had headaches and now I'm better. Those are the transformative reviews. Those are actually the reviews you can't put on your website. Uh, when you're in Australia, from my understanding, cause my Australia docs that I have websites with and stuff, like we have to be particular about what we do. Most of them, we don't put reviews on there at all, but I believe if you have those reviews that say the doc is nice. And, uh, the staff is nice. The place is clean. The parking was ample.
I believe you could actually put those on the review or on the website if you wanted to. I'm just not, I don't know how much they move the needle. So typically we don't, but I got sidetracked on Australia. What I would just say is this is that, uh, timing matters. And if you ask people early, you tend to get more shallow reviews. If you give it a little bit of time, you tend to get better reviews, assuming you're doing a good job. So just be aware of that.
Um, if someone praises you, take advantage of it. Like it's just, it's ridiculous not to, even if you have a schedule in place where it's like after, you know, their fifth visit or 10th visit or on the reeval or whatever, like you could have a schedule, but as soon as someone says like, my gosh, I'm so glad I found you. I'm feeling so much better. Like, hello. They, someone has just put the ball on the tee. They've given you the bat and they're letting you swing like hit.
the ball, you know, that is, that is low hanging fruit. So. Um, make it about others. Like don't ask people, don't use language. Like, uh, we really just need reviews. Uh, we really want to grow. Um, you know, it really helped our business. Like don't say stuff like that. It's you're, you're trying to, uh, help more people like that's, that's the way it should be communicated.
You and I, as chiropractors and small business owners, like we can talk about reviews, uh, a little more nuanced when it comes to patients, like you're asking. to help more people. Like, would really help if you shared this online, other people will see it and it helps us get the opportunity to help more people. That's sort of the way that you want to communicate that. Make it easy. Keep it simple. So here's going to be the thing that you're going to want to do.
uh In person asks are always having conversations in person are really important. Whether you're just introducing the context to somebody when you're like, it could be their second or third visit where you're just like, Hey, you know, we periodically ask people for reviews, like once you know, you may get a text from us or if you're doing software or you could say, you know, we'll occasionally ask people for reviews.
Once you start feeling better, we'll probably at some point, maybe ask you for a review, not, you know, don't worry about it right now, but just, just letting you know, you could introduce the concept without asking for review, those in-person conversations. And when someone says, Hey, I'm having a great day. You saying, Hey, would you leave a review? Really, really important.
So don't, don't remove the in-person element to getting reviews, even if you're using software or sending out texts or whatever, like make sure you, that in-person thing is still there. Um, Things like review links uh in text, QR codes, you can have a sign on your front desk, you can have a sign on your front door. As a person leaves, you can make little review cards that have a QR code on it where they could scan. It just says review us. I like review cards.
I usually make them for my uh local SEO clients where I'll have like their office logo on it. It'll just say review us or tell your story. And the cool thing about those is, If a person says like, doc, I'm feeling so much better today. You could pull that card out just be like, Hey, would you share your story? Here's a card. Just scan it. You know, it'll take you right there. So those things are really beneficial. Um, like I said, short links and I'll give you a tip with the links.
if you're going to share a link in an email or a text, share the link that is on your, um, Google business profile. So the, if you go to your Google business profile, it'll have a thing on toward the left that says, um, ask for reviews. That's the link. There's a link that's there. That's the one you want to share. And there's also a QR code that's on that too, that you could copy and put onto a card or a sign or something like that. That's, that's the link you want to use.
You don't want to just send them to Google or send them to your, know, don't make it a five step process when it could be a one step process. That's what I'm saying. nothing wrong with automation. Just make sure it's not too much. So that sort of thing. So ask in person, short, short texts, or short links and QR codes and, uh, texting and emailing people. Texting works way better than email by the way, unless somebody is super old and they don't text, which is odd.
Um, texting works way better than email emails almost. not worth doing in this case. if somebody knows if somebody uses email a lot and they know you're sending them the link, then you can email them perfectly fine. Also, you get your staff involved. If you have stuff like uh the QR code that's on your front desk, or you have those review cards, your staff should be prepared when that person goes up there, their visits done and they're saying, I'm so glad I found Doc Doc is awesome.
The patients will tell your staff stuff that they won't tell you or just don't tell you. Um, your staff should have that same mentality where it's like, man, they just heard something positive. They're ready to like ask for that review. Hey, would you share that online? That helps us help more people. Doc would really appreciate it. Here's the, here's the review card, scan this QR code, whatever it is. Like your staff should be on board with that as well. All right. What not to do.
Uh, don't beg or guilt trip people don't offer discounts or incentives. Those are against Google's policy. So don't do this whole, don't do years ago. Used to be able to do raffles and things like that. Leave a review and you get a ticket for raffle. Those things used to be fine. They're not anymore. Google has a specific policies about incentivizing people. Um, don't make it feel like they don't make them feel like they owe you.
They might feel like they owe you, but just don't, that shouldn't come from you. Um, and then what I already said this before, don't, don't say things like. we really need reviews or we're desperate to grow, we need to grow our business, that sort of thing. Last thing is just be consistent.
Like once you have a plan in place, once you have some, you know, you've got some QR code, you got the review things, you got a texting plan, you got reputation management service or somebody that's helping you do send out texts. Um, you have a software like review wave or whatever, like once you have stuff in place, uh, then you start executing that plan and you just be consistent. It's a, it's about consistency. It's about a culture of reviews. It's about making it easy.
It's about making it normal. And it's about doing it. from now until the end of time. And I've had some clients ask me in the past, like at what point do we kind of rein it in? Because if they're they got 250 reviews and everybody else in the area has 30. Like at what point do I stop? Is it like enough? My answer is it's never enough. And if you can dunk on them, dunk on them. If you can stomp on their throat stomp on their throat.
If you can have 10x the amount of reviews is everybody in your area. or a hundred X everybody in your area do that. Cause there is a point and I don't know what point this is because I do have a, a, a fairly in-depth understanding of how the reviews affect the SEO and the way it does. There's, there's some very nuanced things about how it affects. That's not as linear as what we think where it's like, I have five reviews and then six is a little bump in SEO and seven's a little bump.
That's not really how it works. And I, I, I know what Google says and I know basically how it works from like the specifics. What the thing that I don't know for sure that I feel fairly strongly about is that there does come a point when you have so many more reviews than everybody else in your area, that it sort of makes a much bigger difference than what it does when you're just in the ballpark of somebody else.
And I have some thoughts about the elements of it and I'm not going to bore you guys to death because it's just some of my internal thoughts and just observations from watching this. But I, when I see someone who's dominating in an area and the only explanation in this, oftentimes these people are not doing a bunch of things that they should be doing from a local SEO standpoint. And I see that they're absolutely dominating in the area.
What you'll see is, Oh, they have three times the amount of reviews as everybody else. And so. There's something about it from the standpoint of when you really, really are doing better than everybody else, that it's even more valuable from a search standpoint. But, that's not really the point. mean, I guess the point is just saying, make it a part of your process, make it a part of your culture and just keep doing it. And until it changes.
And I don't see any reason that it's going to change anytime soon. There's no indication that Google is going to change what they're doing. It's a huge element to local SEO because it affects your maps. affects Google's ability to trust you. It affects your people's ability to trust you when they're choosing a chiropractor. makes a big difference. So, but you, no matter what you do from an external standpoint, like having somebody help you, like you have to do your part inside the office.
Cause if you don't, um, it's never really going to work the way that you want it to. All right, guys, that's it. I'm going to go ahead and wrap this up. Hopefully that helps answer the question of if you want to get reviews and you want to get more reviews, like how do you go about doing it without feeling salesy and without feeling like you're, you're, coming across as desperate and needy.
I think that if you kind of understand the thing, change your mindset about it, have a plan in place, I think you're, well on your way, assuming you're doing good work. And I assume that you all are doing good work or at least committed to getting to the point where you're doing good work. So I'm done. I'm going to go ahead and wrap this up. you want a better chiropractic website, go to Rocket Chiro and check out my websites.
If you want some help with your Google Maps and you want some help with getting more reach and becoming more appealing to people around you, I'd be happy to help you with that. If you are new or you are stuck, check out my Next Step program. You'll be glad that you did. I'm done. I'm out of here. I will talk to you guys on the next episode. See ya.