Restaurants embrace pay at the table technology - podcast episode cover

Restaurants embrace pay at the table technology

Feb 14, 20183 min
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

Rich DeMuro take a look at how restaurants are allowing diners to swipe and pay at the table using wireless devices.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Get full access to Rich on Tech at richontech.tv/subscribe

See omnystudio.com/listener for privacy information.

Transcript

Speaker 1

I'm rich Tamiro and this is rich on Tech Daily. If you go to a restaurant overseas, chances are you're gonna pay for your tab right from your table. The waiter will come over with some sort of wireless device, they'll dip your card and you'll be on your way, no tipping necessary. Now Here in the US, the process is a little different. Usually, you wait until the end of your meal, you wait for your bill, then you

hand over your credit card. It disappears for a while, and finally you get your receipt, you sign it, and you're off. Well, now we're seeing a trend of more and more restaurants embracing pay at the table technology. Now, I visited one of these restaurants in downtown Los Angeles. It's called seventy one Above. This place is seventy one floors above the street and it has amazing views. But they're also using this cool new table top payment system

called table safe Rail. And it looks like your typical check presenter, but when you open it up, there's a small screen inside and it's kind of like a little tablet, and it lets you see your bill, of course, but you can do some really cool thing. You can split up your bill in various ways. So if you just want to divide it by two couples or four couples evenly, you can do that. Or if you said, hey, you know what, I just met my friends for a drink.

I just got a salad, so I'm just going to pay for that portion, you can split it up like that as well. And you don't need your waiter's permission or help or handing over a bunch of credit cards. You can do it all at your own table. I love this technology. You can swipe your card, you can dip your cards, you can use the chip, or in the future, very soon you'll be able to use Apple pay in all the various mobile payment systems. So again, this is a lot more secure than handing over your

credit card or debit card. In fact, when I go to a restaurant, I'm usually hesitant to use my debit card because you know, you don't see where your card goes for five or ten minutes, and so that usually forces me to use my credit card, which is a little bit more safe. So this is really cool. We've seen a lot of other restaurants do this as well. Now, if you think about it. The chains are where you're

seeing this. The most seventy one above is an independent restaurant, but it costs a lot of money to implement this new technology, so we're seeing it take off at the chains a lot faster. So folks have tweeted me, and of course I've seen it at Chili's myself, but other people have seen it at Red Robin, Tgi Fridays out Back, BJ's, and a whole bunch of other places. So what do you think? Do you love or you hate this technology? Some folks on my Facebook page said it's way too impersonal.

You know, I'm paying for my meal out. I think they should do the work. But I love it because I'm in control, and especially when it comes to splitting up the bill. That's really nice because a lot of times you have to tell the waiter, hey, can you put twenty five on this card and thirty five on this card? And they have to remember which card is which and who it belongs to. So this takes a lot of the guesswork out of the equation. So check it out on my Facebook page, Facebook dot com slash

rich on tech. Let me know what you think of these new pay at the table Technologies. Thanks so much for listening. I'm Rich Damiro I'll talk to you real soon.

Transcript source: Provided by creator in RSS feed: download file
For the best experience, listen in Metacast app for iOS or Android